ShopBack New Zealand Reviews 1,525

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the ease of use of both the app and the website, finding them quick and straightforward for tracking cashback. Many people appreciate the value for money, highlighting the benefit of receiving cashback on purchases they would make anyway, effectively seeing it as "free money." The overall user experience is frequently described as positive and rewarding. However, some customers also noted issues with the refund process, specifically that cashback can take a long time to be confirmed and become available for withdrawal. A few other people also felt that the website and app could be inaccessible for users with visual impairments.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently highlighting its ease of use and navigation.... See more

Refund

Reviewers highlight ambiguous aspects of refund. Many customers appreciate the concept of getting money back... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use and the opportunity... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers appreciate its ease of use, finding it... See more

Value for money

Customers generally found the service to offer good value for money. Many reviewers highlighted the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

At first I found it difficult to figure out how to activate shopback before realising you have to go to the websites through the shopback website but ever since then I've found some great deals! Love... See more

Rated 4 out of 5 stars

Actually works just did my first withdrawal came through to bank in couple of days just takes a long time for them to confirm the money like fuw months

Rated 5 out of 5 stars

I use ShopBack pretty much every time I shop online now. Before I buy anything, I have a quick stalk to see if the store is on ShopBack — because if I am already spending money, I might as well earn s... See more

Rated 5 out of 5 stars

Thought it was a scam - ended up saving my bacon. It actually works - I’ve managed to withdraw $200 from my ShopBack for my purchases at Temu. Now I always use the ShopBack app before completing my pu... See more


Company details

  1. Cashback Provider

About ShopBack New Zealand

Written by the company

Get paid to shop with ShopBack Cashback Rewards! ShopBack is New Zealand's largest and most popular Cashback rewards site.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Rated 2 out of 5 stars

Good concept but full with flaws that makes it frustrating to use

My friend sent me a link to join up, and we supposedly get $10 each. However, there are hoops for you to jump over. Not only do you have to make a successful purchase (you have to wait until you have over $10 cash back), but you also have to wait for months for the amount to be confirmed. Then you have to add your bank account details so you can withdraw the money. Even though the minimum amount you can withdraw is $10. The tracking time is months before it's confirmed. They encourage you to earn more cash back by doing surveys, but they are an absolute time waster. You could be 90% though the survey, then they will shut it down, so you get nothing.
This is a good concept, but there are more cons than pros. I wouldn't actively use it because it's not worth the effort.

April 6, 2026
Rated 1 out of 5 stars

Is it worth it?

It took approximately 5 to 6 months for Shopback to pay. And even then it staggered ranging from 83c to $6. Not really worth the hassle.

April 4, 2026
Rated 5 out of 5 stars

Great app

Great app! Easy to use, you get money back on purchases, and the games are a fun bonus, too. Definitely worth it.

March 27, 2026
Rated 3 out of 5 stars

It is hard to understand

It is hard to understand how the cashback works. I thought I was getting more % back then what I got… and the time frame is long. But I will keep an eye on it

March 25, 2026

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