At first I found it difficult to figure out how to activate shopback before realising you have to go to the websites through the shopback website but ever since then I've found some great deals! Love... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
New Zealand
- care@shopback.co.nz
- shopback.co.nz
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love shopback it's just a fun and…
I love shopback it's just a fun and easy way to make extra pocket money and it doesn't take long to get ur rewards
Made a deposit to my bank account and…
Made a deposit to my bank account and money was there a few days later
Shopback cashback not transparent
Shopback doesn't make it clear how much cashback you're likely to get. There's so many conditions that it's almost impossible to calculate for yourself.
Recently bought a $1800 laptop with 10% cashback. After tax and "vouchers" (ie supposedly free bonus gift). I ended up with $120 cashback (6.6%). Not too bad, except that I could've got the same laptop for $1640 at a different store.
Played one of your games
Played one of your games, Monopoly Go, spent heaps, got through well over 100 levels and got nothing at all back as promised!
Cashback I loved when they give me…
Cashback I loved when they give me cashback not much but appreciated
Takes patience
Takes time to be reimbursed from purchase to company to refund us.
Offers only for 1st time users on most apps/stores. A bit of research has to occur
Money saving and rewarding.
I’m new to using it. I did get some cash back from purchase but have not yet used the cash back. But I love the option of getting paid back from places I use to shop online. I will continue to use the app as and when required.
Very disappointed
My daughter recommended ShopBack but when I got Express VPN via ShopBack with 70% off, having done everything right, I did get no money back at all. After enquiries and sending more information I was informed the matter would be resolved by 31 December 2025. I waited several months, but nothing happened! Very disappointed!
Alot of the surveys just waste your…
Alot of the surveys just waste your time with a bunch of screener questions that end up disqualifying after you’ve already spent 10+ minutes
Easy and fun to do.
Awesome value
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.









