I was buying a phone for R120 and joined the membership without my knowledge. I did not sign any documents. The money was deducted on my account without my concent. Emily assisted me last month and... See more
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See what reviewers are saying
Escalation manager took personally care of my case. They answered within minutes and offered to help me with my case. I am satisfied with this. 4/5 stars because of the onboarding inconvinience at th... See more
Good day , I appreciate this space to indicate that my experience was not so good at the begin but the Sir Alero attend my claim with professionalism , puntual and with the attention that any... See more
Absolutely shocking customer care, ordered the £6 plate set took my money quick enough still not received anything! What they don't tell you is your signing up to a subscription programme! & Then... See more
3.7
Average
256 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Ahlby was very efficient
Ahlby was the first person who helped me and understood the issue. She solved it very quickly.
Thank you very much for the understanding.
May 12, 2025
Unprompted review
Problem addressed
April 23, 2025
Unprompted review
Decision Makers
Paula…Made sure he exceeded my expectations regarding my refund
Great job
April 29, 2025
Unprompted review
That you are sensitive to customers requests.
The person handling my case was very helpful.
April 29, 2025
Unprompted review
Tanks trustpilot.com
Shop$gadgets.com suscribe me with a fake offer at TEMU. After 20 days make a refund.
April 23, 2025
Unprompted review
Good escalation support by Paula
Good escalation support by Paula great work escalation team.
April 29, 2025
Unprompted review
Kevin gave me good customer service
Kevin gave me good customer service
April 28, 2025
Unprompted review
Paul give me a good escalation thank…
Paul give me a good escalation thank you so much
April 26, 2025
Unprompted review
Everything top specially costumer…
Everything top specially costumer service!
April 24, 2025
Unprompted review
Emily reached out to assist
Emily reached out to assist, helpful support indeed. Much appreciated
April 23, 2025
Unprompted review
Good service by Imani she help me…
Good service by Imani she help me resolve my matter.
April 17, 2025
Unprompted review
Feedback message to explain the…
Feedback message to explain the situation was sent.
April 16, 2025
Unprompted review
I thank the site and especially Emily…
I thank the site and especially Emily for the fast work done. Emily helped me a lot.
April 16, 2025
Unprompted review
The support line is responsive so fast…
The support line is responsive so fast and trying to solve the problem
April 13, 2025
Unprompted review
IT’S A SCAM, AVOID AT ALL COSTS
IT’S A SCAM, AVOID AT ALL COSTS!!! I was booking a court online to play padel on my local tennis/padel club’s website, which I had not visited in a while. After I thought I had paid for and reserved my court, a window suddenly popped up saying that I needed to create a new account and subsequently asked me for my card details again. I assumed that this was due to the club’s software being dodgy, but next thing I knew, I was redirected to Shopgadgets’ website, who I have never heard of before and I was told that I had created an account and subscription with them. They then told me that I would be charged €50 monthly. I immediately blocked my card so they could not do it. I will try to delete my account with them, but based on previous 1-star reviews here, that seems to be very hard. They prevent you from deleting it in the first 24 hours and after they insist on making you pay them even more to delete your account. It looks as if their game is to hack into other websites, redirect you to theirs when you want to pay on other websites and then grab your details and steal your money. These people are the lowest forms of life and I hope that they suffer the fates that they deserve!
April 7, 2025
Unprompted review
Edith contacted me
Membership cancellation request dealt with professionally and speedily. No problem encountered with request for membership fee to be refunded to me
April 7, 2025
Unprompted review
They forced me to rate 5 stars to…
They forced me to rate 5 stars to refund
But they didnt refund me anything...
SCAM
April 4, 2025
Unprompted review
Emily was very helpful
Emily was very helpful, appreciate her efforts to resolve the query
April 1, 2025
Unprompted review
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