So initially come across a set of DJ headphones that I had been interested in for a while. Seen that the price hadn't really changed so was about to forget about the purchase until I seen the op... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... See more
Company replied
Have used humm for a few years and could find no fault, easy to use efficient fast, Needed to change my contact number on my account and spoke with Thales L on live chat , i found it fast easy to use... See more
Company replied
I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experien... See more
Company replied
Company details
Written by the company
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contact info
121 Harrington Street, 2000, Sydney, Australia
- shophumm.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anna P
Anna P. Was able to assist me so faster than I expected and was able to get what I needed with ease.
September 28, 2026
Unprompted review
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Great service good rates
Great service , cheap rates
Next day delivery was delighted 😃
September 30, 2026
Unprompted review
Very easy
Very easy, fast and I received a quick and positive response to my request. Thank you for making our lives easier with this loans.
October 2, 2026
Unprompted review
Fast ,quick ,no stupid question about…
Fast ,quick ,no stupid question about credit history because most people ireland has negative credit history, that is they way how new company's need work ,checking credit history that is past, history, because they not refresh their details,
October 1, 2026
Unprompted review
Humm is the best,Quickly address changed by conner…
Quickly address changed by conner J.appreciated
October 2, 2026
Unprompted review
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Conner J was very efficient in getting…
Conner J was very efficient in getting back with my query.The Chat system is handy to have.
Thank you.
Joan
October 1, 2026
Unprompted review
Humm the best ever!
I recently used Humm to finance a purchase at IKEA for our new home, and the entire experience was fantastic.
The application process was extremely quick, transparent, and very easy to understand. Even though I requested a higher amount, they approved a great credit limit that allowed us to furnish a big part of our new house—getting a sofa, bed, mattresses, bookcases, chests of drawers, and more all at once.
It's a reliable and seamless service that really helps when moving into a new place. I will definitely look forward to using Humm again soon. Highly recommended!
September 16, 2026
Unprompted review
Conner J was a 100% to deal with
Conner J was a 100% to deal with. Quick replies with all the answers I was after. Top man
September 30, 2026
Unprompted review
Reply from humm Classic
Hi Caolan,
Thank you so much for the fantastic review!
We are thrilled to hear that Conner took such great care of you.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very kind and helpful
Very kind and helpful. I was helped by Conner J
September 30, 2026
Unprompted review
Reply from humm Classic
Hi Zeynab,
Many thanks for your lovely feedback.
We are happy to know you received such a great service from Conner, and we will pass your kind words to him.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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Quick answear
September 25, 2026
Unprompted review
Reply from humm Classic
Hi Anna,
Many thanks for your lovely feedback.
We are thrilled to know our service has met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Reply from humm Classic
Hi Christy,
Many thanks for your lovely feedback.
We are thrilled to know our service has met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Really easy once got through the few…
Really easy once got through the few tech issues getting started. Phone staff really helpful. The whole thing with the retailer was a doddle really helpful
September 25, 2026
Unprompted review
Reply from humm Classic
Hi Stephen,
Many thanks for your lovely feedback.
We are thrilled to know our service has met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Great experience
Conner J was really helpful. He was quick and I got my query information within seconds!
September 28, 2026
Unprompted review
Reply from humm Classic
Hi Harshitha,
Thank you so much for the fantastic review!
We are thrilled to hear that Conner took such great care of you.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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I had a really positive experience with Conner J
I had a really positive experience with humm customer support. Conner J was extremely helpful, professional and patient throughout the whole process. He took the time to understand my situation, answered all my questions clearly and made sure everything was sorted out for me. I really appreciated his kindness and willingness to help. Excellent customer service and a great experience overall.
September 28, 2026
Unprompted review
Reply from humm Classic
Hi Tania,
Thank you for taking the time to leave us such a thoughtful review.
We’re delighted to hear that Conner provided you with an outstanding service. Your positive feedback means a lot to our team, who works hard to provide the best possible service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com. Kind regards,
Humm team
Very easy application
Very easy application, quick approval made my purchase on Thursday.. great service
September 22, 2026
Unprompted review
Reply from humm Classic
Hi Catherine,
Thank you for taking the time to leave such a wonderful review! It’s always a pleasure to hear when our customers enjoy their experience. Your kind words mean a lot to our team, who works hard to provide the best possible service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
What a great opportunity to have humm
What a great opportunity to have humm. Easy to apply, and fast to receive the answer. Additionally thank you for giving extra time. It was really good to have the approve amount for 90 days.
September 26, 2026
Unprompted review
Reply from humm Classic
Hi Ademi,
Thank you for taking the time to leave such a wonderful review! It’s always a pleasure to hear when our customers enjoy their experience. Your kind words mean a lot to our team, who works hard to provide the best possible service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Reply from humm Classic
Hi Lucas,
Many thanks for your lovely feedback.
We are thrilled to know our service has met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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I am very happy with the services
I am very happy with the services; I will recommend you to everyone with full confidence.You guys are the best
September 25, 2026
Unprompted review
Reply from humm Classic
Hi Ovidiu,
Thank you for taking the time to leave such a wonderful review! It’s always a pleasure to hear when our customers enjoy their experience. Your kind words mean a lot to our team, who works hard to provide the best possible service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very straightforward and quick to…
Very straightforward and quick to decision outcome
September 22, 2026
Unprompted review
Reply from humm Classic
Hi Mark,
Thank you for taking the time to leave such a wonderful review! It’s always a pleasure to hear when our customers enjoy their experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
A really cool experience and an…
A really cool experience and an opportunity to buy items in installments
September 20, 2026
Unprompted review
Reply from humm Classic
Hi Vaner,
Thank you for taking the time to leave such a wonderful review! It’s always a pleasure to hear when our customers enjoy their experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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