Once you have all your paperwork to apply, its so easy and quick to apply. AND admin replies back as quick. Once application was approved it was so easy to complete the process within a store which th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... See more
Company replied
I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experien... See more
Company replied
Great experience with humm. The loan setup process was quick, easy, and stress-free. The application was straightforward, communication was clear, and everything went smoothly from start to finish. I... See more
Company replied
Company details
Written by the company
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contact info
121 Harrington Street, 2000, Sydney, Australia
- shophumm.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience with Mr Conner
I had a great experience with Mr. Conner, he was very helpful and answered all my questions. Thanks Conner
August 12, 2026
Unprompted review
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Excellent service
The Nutec fitters arrived on time, having travelled quite a journey from Manchester to Lichfield . They got to work immediately, protecting my property, and managed to completely wrap my loft space. Given the heat and a very limited space to work in they were quite excellent. They cleaned up when completed, you wouldn’t know they had been there.
August 8, 2026
Unprompted review
This is my first time applying for humm…
This is my first time applying for humm loan, everything came through before an hour, the the workers were efficient and quick.
I am well pleased.
August 8, 2026
Unprompted review
Very good service
Very good service, overall. Early, automated responses to submission initially heightenend rather than reduced confusion but prompt human intervention solved things rapidly.
Highly recommended.
August 8, 2026
Unprompted review
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Fast application approval and very…
Fast application approval and very smooth transaction on shops ❤️ 100% rate for me!
August 7, 2026
Unprompted review
Amazing experience.
August 6, 2026
Unprompted review
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Easy application
Once you have all your paperwork to apply, its so easy and quick to apply. AND admin replies back as quick. Once application was approved it was so easy to complete the process within a store which the staff were so helpful with any questions about humm.
August 1, 2026
Unprompted review
Great service..Easy to follow
Great service..Easy to follow. Excellent support from Iris. Thanks!
August 5, 2026
Unprompted review
I am satisfied with humm
August 7, 2026
Unprompted review
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I have used Humm for numerous years
I have used Humm for numerous years, it's great and quick. And if you need any assistance it's very easy too. I was chatting live with agent Conner and he was very helpful.
August 7, 2026
Unprompted review
Had a small query and Conner J couldn’t…
Had a small query and Conner J couldn’t be any more helpful.
August 7, 2026
Unprompted review
My expirence with Connor J was very…
My expirence with Connor J was very good, he was very helpful. Wish all the support would be as helpful as he was
August 7, 2026
Unprompted review
Reply from humm Classic
Hi Maciek,
Many thanks for your lovely review.
We are happy to know you received such a great service from Conner, and we will pass your kind words to him.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I have loan before in HUMM
I have loan before in HUMM
I don't miss payment and now last 1.5 years always declined! This company a bull shit! Never again!
August 6, 2026
Unprompted review
Reply from humm Classic
Hi Marton,
Thanks for your feedback.
Unfortunately, our Credit team was not able to establish financial capacity for a new financial obligation at this time.
Should you wish to discuss your application further, please email us at contactus@shophumm.com.
Kind regards,
Humm team
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Reply from humm Classic
Hi Vivien,
Many thanks for your lovely review.
We are happy to know you received such a great service from Lee, and we will pass your kind words to them.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com.
Kind regards,
Humm team
I purchased a bed from EZ living and…
I purchased a bed from EZ living and used the Humm facility. It was so easy, answered the questions asked online and by the time I left the shop, within an hour, maybe 2 I'd got confirmation that I had been approved. So quick and easy and completely hassle free. A great way to purchase higher end price items.
August 1, 2026
Unprompted review
Reply from humm Classic
Hi Debbie,
Many thanks for your most valuable feedback.
We are absolutely thrilled to know you have been enjoying our service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Reply from humm Classic
Hi JoyMarilou,
Many thanks for your lovely feedback.
It's great to know our service met your expectations and beyond.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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