Intertech Limited Reviews 210

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I never received my order - EVER. Spent $400 USD and it was a total scam - I know some of these YT scam hunters, so if I don't hear back or get a refund from them, I was communicating with Jessica Dic... See more

Rated 1 out of 5 stars

My complaint is regarding local delivery. We are an apartment community and the drivers are dropping packages in a pile at the front door of our property, outside at our mail area. These residents... See more

Rated 1 out of 5 stars

Overall these prices aren’t worth it. It’s affordable but shipping is expensive and free shipping takes forever. I was concerned it was a scam but I reached out and finally decided to place an order... See more

Rated 1 out of 5 stars

I'm so disappointed with ShopiOSx.com. I bought a Nintendo Switch online and their shipping costs were outrageous - cancelling out any discount that I got. Even worse, they don't have any brick and mo... See more

Company details

  1. Cell Phone Store
  2. Electronics Accessories Wholesaler
  3. Gaming service Provider
  4. Online Marketplace

Written by the company

To view official reviews for ShopiOSx go to https://www.shopiosx.com/reviews Reviews posted on Trustpilot for Shopiosx are not always verified and can sometimes be inaccurate


Contact info

1.8

Poor

TrustScore 2 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

The ground shipping option took an…

The ground shipping option took an unnecessarily long time to arrive, leaving me waiting impatiently for my purchase. If you're in a hurry to receive your items, I strongly advise against choosing their standard shipping method

July 18, 2023
Unprompted review
Rated 1 out of 5 stars

Will not ship

Will not ship. They cancel orders without reason and relist the item.
No communication response when inquiring on why.

July 30, 2023
Unprompted review
Rated 1 out of 5 stars

STAY AWAY SCAM!!!!!

giant scam you can tell based on there prices

3 weeks ago i was going to buy a xbox s for 73$ on sale for xmas in july or some crap and now it is still on sale for same price no store would sell a console that steep of a discount for over 3weeks

STAY AWAY

July 28, 2023
Unprompted review
Intertech Limited logo

Reply from Intertech Limited

Firstly, I want to assure you that our company does not engage in any fraudulent activities. We take great pride in providing our customers with only genuine products, and we back this claim with a 100-day satisfaction guarantee. Furthermore, I would like to bring to your attention that the Xbox Series S, which you mentioned in your review, is permanently sold out at the stated price. Unfortunately, we will not be restocking this item in the future. To verify this information, please visit our official website, ShopiOSx.com, where you will notice that the product is no longer available for purchase. In order to address any doubts or concerns you may have about our authenticity promise, I would like to direct you to our help center, where you can find detailed information on how we ensure the authenticity of our products. Here is the link: [insert link]. Additionally, please note that the prices displayed on our product pages do not include sales tax and other applicable fees. These additional charges will be added to the final order amount. We understand that this may cause some confusion and inconvenience, but it is important for us to be transparent about the complete cost of your purchase. We appreciate your vigilance in seeking clarification, and we apologize for any misunderstanding that may have occurred. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team, who will be more than happy to assist you. Thank you for choosing our company as your preferred shopping destination. We value your trust and look forward to serving you in the future.

Gia S.
Customer Care Associate

Rated 3 out of 5 stars

The box was damaged

I ordered a Google Pixel 7 in obsidian color with 128GB storage from ShopiOSx. The delivery arrived on time via UPS, but to my disappointment, the box had a massive gash. I had to reach out to their customer support for assistance. Although I appreciate their effort in resolving the issue by offering me a $100 gift card for the damaged packaging, I can only give them three stars as the overall experience was marred by this mishap. On a positive note, I must mention that there was no damage whatsoever to the Google Pixel phone itself.

July 23, 2023
Unprompted review
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Rated 1 out of 5 stars

Urgent SCAM Warning - Shopiosx Deceptive and Fraudulent Practices

I am writing to urgently bring to your attention the highly deceitful and unethical practices employed by Shopiosx, which have left me deeply concerned about the legitimacy of their business operations.

My distressing ordeal with Shopiosx began on July 1st and July 4th when I placed orders #iOSxZCK5S and #iOSxEP8RQ, respectively. Right from the start, I noticed numerous red flags and inconsistencies in their communications and services.

On July 10th, Jessica Dicenszki contacted me, falsely claiming that my orders were classified as wholesale, a fact that was never disclosed during the initial purchase. This manipulation of information made me suspect that Shopiosx was attempting to gain an unfair advantage.

Furthermore, on July 15th, when I inquired about the status of my orders, Wren Garcia assured me that order #iOSxEP8RQ was already in transit, providing a tracking link for FedEx. However, upon verifying the provided tracking number, I discovered that it was invalid and did not correspond to my name or address. This exposed Shopiosx's false information and raised serious doubts about their credibility and the legitimacy of their business operations.

I made over 40 email inquiries and reached out to their customer support multiple times, seeking resolution. To my dismay, my efforts were met with false commitments and promises of callbacks that never materialized. Shopiosx's lack of responsiveness and failure to address my concerns only reinforced my belief that their business practices are dishonest and misleading.

Adding to my frustration, the tracking number for my order mysteriously disappeared from the FedEx system, leaving me with significant financial loss and emotional distress.

In the midst of my ordeal, a new member operations manager contacted me on July 20th, promising that my order would be delivered promptly. However, their assurances also turned out to be false, further deepening my mistrust in Shopiosx.

Considering the distressing experiences I have faced, I have no choice but to label Shopiosx as a SCAM company, engaging in deceptive practices to exploit unsuspecting customers like myself. I urge all consumers to exercise extreme caution when dealing with Shopiosx, as their dishonest practices have caused immense financial loss and emotional turmoil.

I sincerely hope that no one else falls victim to Shopiosx's unscrupulous conduct. I will be closely monitoring if any member of their customer support reaches out to address my issue and make amends. Only then, I will consider changing my review and warning.

Please share this warning with your network to protect others from facing a similar plight. Together, we can raise awareness and safeguard fellow consumers from dishonest businesses like Shopiosx.

Stay vigilant and cautious.

July 25, 2023
Unprompted review
Rated 1 out of 5 stars

If I could rate this a zero star

If I could rate this a zero star, I would. For now two weeks I’ve been given the run around about two orders. The first one was on its way for three days straight. My driver was assigned every time and I even had an estimated drop off time. They went as far to have their agent give me a phone number!! Who never answered. I then asked for a refund and never received it. Now let’s talk about the order that was finally sent out first via ups and a label was created but never picked up, then via fedex which then was delivered to a different address. I was sent an email asking if I wanted it resent out or refunded… still no response after I answered! The sad thing is they were responsive and able to connect me at first to someone now we have a third party answering service. I would like my refund for both orders, today not in 2-4 business days that was up awhile ago.

-very disgruntled customer
#iosxmclle
#iosxjztie

July 9, 2023
Unprompted review
Rated 1 out of 5 stars

URGENT! ShopiOSx's Disappointing Customer Service Leaves Me Stranded with No Replacement!

I have been a customer of ShopiOSx since Christmas and initially had a smooth experience with my first order. However, I am extremely disappointed with my latest order placed on July 4th. Despite ordering cases, Funko pops, and an iPhone X, the shirt I ordered was completely wrong - they sent me a grey size large instead of the pink medium that I requested. When I reached out to their team with photos as proof, they asked me to return it. As someone located in New York, it is simply not feasible for me to go through the hassle of returning the item. This level of inconvenience has left me feeling very upset and dissatisfied with their service. I live alone and I’m old and partially disabled so I can’t go to the post office to even use the label they sent me I've taken matters into my own hands and reached out to their corporate office, but time is of the essence! ShopiOSx needs to be held accountable for their heartless actions towards a disabled customer in distress

July 16, 2023
Unprompted review
Rated 1 out of 5 stars

This website and company is a SCAM

This website and company is a SCAM. never make a purchase through them. We tried to purchase a phone for our daughter, made payment, never received the phone (even though the company provided made false tracking numbers), requested a refund and never received one. NEVER DO BUSINESS WITH THIS COMPANY, You will regret it if you do.

July 17, 2023
Unprompted review
Intertech Limited logo

Reply from Intertech Limited

Hi Chris,
I am writing to address some concerns regarding your recent order with our company. As a Silicon Valley-based business, we take great pride in providing our customers with authentic products and exceptional service. Therefore, we feel it necessary to clarify a few points regarding your review and the circumstances surrounding your order.
Firstly, we would like to emphasize that your experience does not accurately reflect the average customer experience. We have served countless customers who have been satisfied with their orders and have provided positive feedback. We are confident in the quality of our products and the efficiency of our services.
All of our products are authentic and all orders are ensured by our 100 day satisfaction guarantee. We would never attempt to mislead, misinform or inconvenience a customer intentionally. We can assure you our store is legitimate & has been serving customers since 2019.
Regarding the timeline of your order, please note that you placed your order on June 3rd, and your payment was received on June 12th, which was more than 10 days late. This delay in payment caused subsequent delays in processing your order. Despite this setback, we made every effort to fulfill your order promptly.

We are sorry to hear that there were complications with the delivery of your order. Our records indicate that we shipped your order twice. The first time, you claimed that you did not receive it. However, our agents were able to reprocess the order without any issues. Unfortunately, it was during this time that you chose to cancel your order while it was already on its way to you.

We regret to inform you that, due to the circumstances mentioned above, you are not eligible for a refund. Please note that your order was packed and processed twice, which indicates our commitment to fulfilling your order to the best of our abilities.

For further information regarding our refund policy, we encourage you to visit our help. center at https://shopiosx.helpsite.com/categories/23926-refunds. Alternatively, you can reach out to our dedicated billing team via email at payments@shopiosx.com or by phone at (844) 307-7550
We are more than willing to assist you with any questions or concerns you may have.

Once again, we take great pride in serving customers all over the US and the world, and we value your satisfaction. We hope that this reply clarifies the circumstances surrounding your order and addresses any misunderstandings. We appreciate your understanding and look forward to the opportunity to serve you again in the future.

Thank you for your attention.

Sincerely,
Anna B.
Customer Care Agent

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Rated 1 out of 5 stars

TOTAL SCAM - NO Product and NO Refund for 4 Months

TOTAL SCAM. Buyer beware.
I ordered in APRIL 2023 - was supposed to arrive in a few weeks, they sent me the wrong tracking numbers 4 times, I have filed a complaint with FED EX and the BBB. It's now July.
I've emailed, messaged on chat, and it's all lies and stalling tactics - they promised an update in 12 hours, but then don't reply. Now chat is disabled. Called in twice, hung up on.
They said something happened so "sent" the order again - but it's a lie. I attached photos of the tracking they gave me, which is the wrong tracking, I went to Fed Ex and photographed it. It has the tracking they gave me going to a Sam Fletcher - 772412416530. They won't refund me, saying it won't go through, even though I can send them a request and they don't reply. It's all lies, stay away from this scam, I've told the company I'll remove the review if I get the product or refund but they just say it's an unusual experience. It isn't - or they wouldn't be sending a fake tracking number 4 different times. Don't be scammed, stay away from this company.

Shopiosx flagged this for review - I have all the photos and emails to back up my claim - if they send me a refund, I have offered to revise my review, but they didn't contact me, they contacted Trustpilot to flag this review. I am happy to email Trustpilot all the photos, emails and the tracking they gave me for another person and the real time photos I got of it in the Fed Ex store.

July 9, 2023
Unprompted review
Rated 4 out of 5 stars

Phone support is limited

Phone support is limited, but I haven't encountered any issues with the Nintendo Switch so far. The console was safely packaged inside a case and a ShopiOSx bag when it arrived. My kids have been enjoying the Nintendo Switch since we received it and everything has been working flawlessly.

July 3, 2023
Unprompted review
Rated 3 out of 5 stars

I brought a phone from ShopiOSx and…

I brought a phone from ShopiOSx and while the prices were affordable and cheaper than StockX, I did experience some delays with international shipping. The package took longer to get through customs than I was expecting. However, once the phone arrived, it was in perfect condition and well worth the wait

June 7, 2023
Unprompted review
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Rated 3 out of 5 stars

I recently purchased an Apple HomePod…

I recently purchased an Apple HomePod from Shopiosx and so far, it has been working fine with no issues. However, I was disappointed with the lack of customer service when trying to contact them over the phone. The only way I was able to get a response was through email. While shipping was free through FedEx, it's important for a company to have reliable and responsive customer service channels in case any issues arise. Overall, while I am satisfied with my purchase, Shopiosx could improve their customer service experience for future buyers.

June 3, 2023
Unprompted review
Rated 2 out of 5 stars

The reason for my 2-star rating on…

The reason for my 2-star rating on ShopiOSx review is because of the rude and rushed behavior of the lady who assisted me. She didn't explain the payment fee properly and was in a hurry to finish up with me. I felt completely ignored and disrespected as a customer. Furthermore, the parking situation at your store is terrible. It's a shame because I had a great experience with the iPhone 13 Pro Max I purchased from ShopiOSx, which connected perfectly with my carrier and has 100% battery health. I was hoping to purchase some AirTags and a clear care for my phone from your store, but the terrible customer service has left a bad taste in my mouth. I strongly urge them to improve the customer service at your Key West store. The AC is also too high, making it uncomfortable for customers to stay for long

June 15, 2023
Unprompted review
Rated 3 out of 5 stars

I've been using Shopiosx for months now…

I've been using Shopiosx for months now and have made thousands of dollars in sales. The platform is really easy to use and the customer service is top-notch. Recently, my account was blocked and I'm a bit upset about it, but the customer service team has been very helpful in resolving my issue quickly. I'm hoping to get my account up and running soon!

June 8, 2023
Unprompted review
Rated 3 out of 5 stars

I visited Shopiosx Chicago yesterday to…

I visited Shopiosx Chicago yesterday to pick up a order and was only able to find MagSafe chargers and iPhones. The store had a very limited selection, so I can only give them 3 stars for their stock selection. Their customer service, however, was top notch and I enjoyed my visit.

June 12, 2023
Unprompted review
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Rated 4 out of 5 stars

Sold my iPhone 13 Pro Max on 5/29/2022

The inspection process was quick and thorough, taking only a week to complete. The customer service team was really friendly and helpful, providing clear instructions on what I needed to do. I even got a free label to send off the phone. Once everything was done they paid me $700, which I thought was great considering it's an old phone.

May 29, 2023
Unprompted review
Rated 3 out of 5 stars

Shopping at Shopiosx in Chula Vista for…

Shopping at Shopiosx in Chula Vista for the past few weeks has been a hassle due to limited parking. I recently ordered 10 iPhones and it was impossible to find parking, as there were no parking passes available. The customer service was only okay, so that didn't help either. All in all, it's been a 3-star experience here - could definitely be better!

June 5, 2023
Unprompted review
Rated 1 out of 5 stars

Chicago Shopiosx

I would not recommend Shopiosx Chicago. I visited their location and found the neighborhood to be questionable. The long wait times and lack of cash acceptance are also drawbacks. The service fees are also quite high, making it an expensive option. Based on my experience, I would give them 1 star - not ok ghetto!

June 2, 2023
Unprompted review

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