ShopiPersia Reviews 368

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the high quality of the products received, often noting their authenticity and excellent condition upon arrival. Many people praise the exceptional service, highlighting the helpfulness and professionalism of the staff, who go above and beyond to ensure a smooth experience. The packaging is frequently mentioned as being neat, well-protected, and carefully wrapped, contributing to the items arriving safely. However, some customers also noted issues with delivery and order fulfillment, experiencing significant delays, unreceived items, or a lack of communication regarding their shipments. A few other people also felt that incorrect custom codes or returned orders led to dissatisfaction, with charges still being applied despite not receiving the product.

What people talk about most

Product

Customers are highly satisfied with the product quality, often describing items as beautiful, high-quality,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising timely arrivals... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction and a... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products... See more

Service

Consumers find service to be positive, with many describing it as fast, convenient, and amazing overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so glad I found ShopiPersia. I purchased Lavna Kebab Maker Machine and shipped to Sydney Australia with absolutely no problems and full tracking. Best way to communicate is with WhatsApp and don’... See more

Rated 5 out of 5 stars

Although it took a bit longer to receive my order than advertised, Saeed did an excellent job in keeping in contact with me. He sent updates as well as prompt replies to all my email inquires which re... See more

Rated 5 out of 5 stars

Amazing experience with ShopiPersia. It is hard to trust online websites that you have no experience with, so I was sceptical at first. Fortunately, Saeed was excellent and the website is very clear a... See more

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more


Company details

  1. Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Purchased a ney anban bagpipe as a…

Purchased a ney anban bagpipe as a gift. Beautifully crafted by the person who made it and colours are beautiful too would highly recommend! the service and communication was excellent very helpful in assisting how to set the bagpipe up so 5 stars from me thankyou so much 🙏

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Custom ring order

Custom ring order
I had a custom ring order which I wanted for long time.
Saeed was very helpful in taking the details of the order and delivering it exactly as requested.
Overall, very satisfying experience

December 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Very professional and responsive

Very professional and responsive if you have any more question you can simply email them!

The parcel was very well packed in a sealed container.

My parcel took time to arrive but it was due to Israel embargo, nothing that the shop could do about it.

November 6, 2024
Unprompted review
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Rated 4 out of 5 stars

Good service

Delivering items that you cannot find elsewhere worldwide in efficient way.

September 8, 2024
Rated 1 out of 5 stars

Item was not delivered.

Item was not delivered.
The ordered book was not delivered.
The personel of the webshop shopipersia was not very helpful to advise me how to solve this problem.
I have indeed checked the postoffices in the neighbourhood. The parcel was not there. I could not tell them which courier was involved. Can a parcel be for more then two weeks at the customs?
I am disappoimted.
I am very disappointed.
P.Kwaadgras,
The Netherlands

September 7, 2024
ShopiPersia logo

Reply from ShopiPersia

Tracking number is: https://t.17track.net/en#nums=RG793515946IR

As we informed you several times via Email and WhatsApp, the parcel is at customs, and you need to contact the post office in your city. If you don't want to call them, we can't help you.

Rated 5 out of 5 stars

Great seller

Great seller. Product as described. Careful packing and shipping. Thank you.

September 7, 2024
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Rated 5 out of 5 stars

This shop is the best

This shop is the best, they are honest reliable and they products were shipped right away. I will recommend this shop as they are honest people who work from their heart. I received my order and I am extremely pleased with the way it is designed and delicately written . 🙏 I am forever blessed . Thank you for your amazing service .

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Never received order and seller doesn'answer messages

I ordered product on this site on 10/07/2024
I got email on 21/07/2024, that my order have been shipped to me. It was said that order will arrive to me from 10 - 20 days. After one month of waiting I contacted seller through whatsapp and asked where is my purchase and requested for tracking number, to see where is parcel. Previously before placing an order seller was kind and helpful, but after waiting more than one month I contacted him about my purchase again, and he is not not answering my messages on whatsapp and ignoring them!!!

No tracking number, nothing....

I want refund for my purchase and shipping cost, total €36.50 back!
My Order #206992

July 10, 2024
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Hello. Please send us an email because we haven't received any information from you. It's possible that your email did not reach us

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Rated 1 out of 5 stars

This website is a SCAM -- BE WARNED

This website is a SCAM -- BE WARNED!

My order was never received. When approaching the shop, after a short while they stopped answering me. When calling their "hotline" you hear a message saying the number isn’t connected.

In their reply below, they wrongly claim the package is in my city, whereas their link shows it returned to Iran. When speaking to them (when they still replied) they even sent me a picture of a package from Austria, claiming it's mine and I didn't pick it up.

If I had the slightest doubt, now I'm 100% sure this site is a complete scam. If you have any doubts, just search whether 17track.net is a legit website.

July 24, 2024
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Your order is in your city. Check the tracking link below:
https://m.17track.net/en/track-details?nums=CG793513463IR

You have to follow the tracking link. Thank you

Rated 1 out of 5 stars

Received an item that did not work.

Received an item that did not work . Seller telling me he is sure it did. Used every excuse , faulty adapter , faulty rice cooker . Even suggesting I plug the unit that powers a high powered appliance, such as a conventional oven .. no way . Explained Light came on but element is faulty .. I expected better .. so paid and now have an item that is not fit for purpose . Been told to try a socket that powers an oven ! A rice cooker ..! Really ? They must think people are stupid.. My card company will be dealing with this . Despite asking for relevant contact refuse to give details .. sent a snapshot off another website .! Payment made not even to the said website , Happy to send all documents for everyone to see . Pick and choose their terms as they see fit , after you,report an issue with the product . absolutely shameful .! Answers given so contradictory . You should abide by rules to countries you ship and know about the laws in that country . You clearly did not .. stating you have a store to return items in uk .. what utter nonsense .. you applied from the beginning I was lying . Allegedly checking every item you send. Absolute utter nonsense. I would urge you all to be extremely cautious and stay well away from this company . I begrudge rating one star .. you should not be trading online , as you are not transparent .. absolute disgrace .

August 2, 2024
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Unfortunately, we cannot accept the return request for your rice cooker. As stated on the website, all items have a return period, and after this period, return requests cannot be processed. Your rice cooker had a return period of 3-5 days, which has long since expired. The adapter had a 30-day return period, and its cost has been refunded to you.

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