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JOGA Reviews 5,477

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,198 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the product quality, describing items as comfortable, durable, and providing excellent protection, with some noting they barely feel them during use. Reviewers frequently praise the exceptional customer service, highlighting quick responses, helpfulness, and a willingness to resolve issues like incorrect sizing or missing items. The ease of ordering and the overall positive communication from the company are also frequently mentioned. However, some people experienced significant delays with delivery, with orders taking weeks to arrive or even being split into multiple shipments. A few other people also felt that the product quality was poor, citing issues like items falling apart after one use, being flimsy, or not matching advertised descriptions, particularly regarding shin pad size and protection. There were also instances of missing items in orders and damaged packaging upon arrival, leading to frustration with customer service for some.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality and comfort of items like... See more

Quality

Consumers generally express satisfaction with product quality, highlighting items like shin pads, grip socks,... See more

Customer service

People report positive experiences with customer service, highlighting its helpfulness, efficiency, and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over significant... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers expressing satisfaction with fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gold pads still look good after a few sessions. I thought they might chip or scratch fast. They’ve taken tackles and still look clean. Honestly better than expected.

Company replied

Rated 3 out of 5 stars

The shin pads are convenient for occasional use. They are quite soft pads so will only offer a certain amount of protection, but not up to the level of more normal in-sock shin pads. I would recommend... See more

Company replied

Rated 3 out of 5 stars

My son 19 yrs old 6’ tall says it’s tiny doesn’t provide safety protecting lower & upper shin, too small. My daughter who is 14 yrs 5’ 2” will try them but as a parent I am still concern about the pro... See more

Company replied

Rated 5 out of 5 stars

My son had an accident in the garden when he was younger and split his shin open, so he’s always worn double‑thickness shin pads and been very conscious of any impact. We tried Joga’s shin pads af... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great products

Great products, really notice the diftwhen playing football.
Helpful customer services

June 15, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Cameron, glad you're feeling the difference on the pitch. That is exactly what the kit is built for. Good to hear the customer service team looked after you too.

Rated 5 out of 5 stars

Great products

Great products. Great Quality and Service. Would highly recommend

June 15, 2026
Unprompted review
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Reply from JOGA

Hi Nathan, glad the quality and service delivered on that one. Always good to hear it from someone who would actually put their name to a recommendation. Enjoy the gear out there.

Rated 5 out of 5 stars

The shinpads i ordered were too small…

The shinpads i ordered were too small but JOGA were very helpful in getting me the right sized ones.

May 25, 2026
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Reply from JOGA

Hi Phil, glad we got that sorted for you. Sizing can trip people up so it is always worth reaching out when something feels off. Enjoy the shin pads.

Rated 5 out of 5 stars

Airflow on the breathable pads is…

Airflow on the breathable pads is actually noticeable. My legs didn’t feel as sweaty after a long match, which I appreciated more than I thought.

May 30, 2026
Unprompted review
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Reply from JOGA

Hi Jack, the airflow on those pads is one of the things we spent real time getting right so it's good to hear it's actually landing. A long match is where you notice the difference most. Glad they're working for you.

Rated 1 out of 5 stars

Ordered biy one get one free

Ordered biy one get one free. Didn't send the free item. After many emails back and forth I got the free item but it wasn't the one I ordered. Awful customer service. Would not recommend.

May 25, 2026
JOGA logo

Reply from JOGA

Hi Jane, that whole experience was a mess and we know it. You ordered a buy one get one free, we failed to send the free item, and then after all that back and forth we sent the wrong one. That is not how we operate. Please email hello@shopjoga.com and we will sort it properly.

Rated 5 out of 5 stars

10/10 Best shinpads

Awesome product don’t even notice my shin pads when playing totally recommend shipping was easy and reliable. Can’t wait to wear my shin pads again!

June 13, 2026
Unprompted review
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Reply from JOGA

Hi Harry,

Glad to hear they're doing the job and you barely notice them on the pitch. That is exactly what we aim for. Enjoy the next one.

Rated 5 out of 5 stars

Really helpful customer service

Really helpful customer service. Understood my query and were able to solve my issue quickly. Thank you so much. My son loves your products.

June 15, 2026
Unprompted review
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Reply from JOGA

Hi Jemma,

Really glad we could sort it out for you quickly. Tell your son we appreciate the support and hope the kit gets plenty of use on the pitch.

Rated 5 out of 5 stars

After a mishap with my order

After a mishap with my order, my mistake, Maynard was the person who resolved it. Lots of emails and the order mishap was resolved without any issues the quality of the items is second to none. We will be buying again. Great customer service.

May 28, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi sharon,

Glad Maynard got that sorted for you. Good to hear the quality landed well too. See you on the next order.

Rated 5 out of 5 stars

JOGA team are super responsive and…

JOGA team are super responsive and helpful.

My feedback was heard and they came back straight away.

Product is very good quality and socks super comfy.

June 15, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Paul, really glad we could get back to you quickly and that your feedback actually landed. The socks are one of our favourites too. Appreciate you taking the time to leave this.

Rated 5 out of 5 stars

Excellent Customer Service

Joga had an offer on when I placed my order that I hadn't realised. I reached out to their customer services and explained and they very kindly honoured the offer which was a buy one get one free on the kit I had ordered. Their company is really good on comunication and the products are very good quality. I ordered a recovery kit for footballers and have ended up getting one for both my boys and my son in law. Would definitely recommend Joga.

May 15, 2026
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Reply from JOGA

Hi nikki,

That is really great to hear and we are glad the team could sort that out for you. Good communication is something we genuinely care about so it means a lot when someone notices. Enjoy the recovery kits and good luck to the boys and your son in law on the pitch.

Rated 1 out of 5 stars

Quality poor

Quality poor. Padded bit much smaller than advertised. Took very long time to come.

May 23, 2026
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Reply from JOGA

Hi Julie, sizing that does not match what is advertised and a slow delivery are both on us. That is not what we want anyone going through when they order from us. Send us a message at hello@shopjoga.com and we will sort it.

Rated 4 out of 5 stars

The gold pads still look good after a…

The gold pads still look good after a few sessions. I thought they might chip or scratch fast. They’ve taken tackles and still look clean. Honestly better than expected.

June 1, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Sam, that's exactly what the gold pads are built for. Glad they're holding up after real sessions and still looking clean. Enjoy the rest of the season.

Rated 5 out of 5 stars

The custom pads feel better than normal…

The custom pads feel better than normal ones I’ve used. They sit closer to the leg and don’t feel awkward. Running felt easier with them. Definitely feels more personal.

May 28, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Ben, that's exactly what the custom fit is built to do. Good to hear it made a real difference out there. Keep us posted on how they feel over the season.

Rated 5 out of 5 stars

Absolutely fantastic shin pads they are…

Absolutely fantastic shin pads they are very easy to put on and very comfortable too! No more running and adjusting the old sort and no Velcro burns either!

Would definitely recommend they have great customer service too!

June 13, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Simon, that's exactly what we built them for. Stays put the whole game, no adjusting, no Velcro burns. Really glad the customer service hit the mark too.

Rated 1 out of 5 stars

So slow to ship

So slow to ship. Avoid of you need something quickly.

June 12, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Gavin, that shipping time was too slow and we get it. That is not where we want to be and it is fair to call it out. Drop us a line at hello@shopjoga.com and we will see what we can do.

Rated 5 out of 5 stars

Very happy!

Everything arrived timely, prices are great and my son is very excited to wear his new gear. Socks, sleeve and shin pads look to be good quality. Very happy with my purchase.

June 12, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Derek,

That is what we like to hear. Glad the gear arrived on time and your son is buzzing to get it on. Enjoy the season.

Rated 1 out of 5 stars

Poor quality item came apart after…

Poor quality item came apart after being worn once

April 30, 2026
JOGA logo

Reply from JOGA

Hi InPost, that is not what our gear is supposed to do and it is on us. Coming apart after one wear is not the standard we hold ourselves to. Email us at hello@shopjoga.com and we will sort it out.

Rated 5 out of 5 stars

The winter gloves are solid

The winter gloves are solid. Warm enough for early training but not bulky, so I can still control the ball properly.

June 4, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Alistair,

Glad the gloves are working for you on the training pitch. That balance between warmth and feel is exactly what we were going for. Appreciate you taking the time to leave a review.

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