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JOGA Reviews 5,585

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 1,266 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their high quality, comfort, and effective protection, with many noting their children are delighted to wear them. The customer service is consistently highlighted as exceptional, with quick, efficient, and helpful responses to inquiries and issues. Reviewers appreciate the ease of ordering and the overall positive communication from the company, often leading to repeat purchases. However, some people mentioned issues with order accuracy, receiving incorrect items or sizes, and experiencing significant delays in delivery. A few other people also felt that the product quality was poor compared to other brands or that items developed holes quickly. Some reviewers also noted a lack of transparency regarding delivery times and poor communication when chasing updates.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, highlighting that products like shin pad sleeves and grip... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent, quick,... See more

Order

Users describe ambiguous interactions with order, with some reviewers expressing satisfaction and stating... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son won’t even consider trying any other shin pads now. We used to have constant issues with other brands slipping during games or the sleeves getting lost. These are so comfortable, stay securely... See more

Rated 5 out of 5 stars

My son is delighted with the shin pads. The grip socks were also very nice but unfortunately developed a hole within an hour of my son wearing them along the front seam. I contacted JOGA with... See more

Company replied

Rated 5 out of 5 stars

Joga had an offer on when I placed my order that I hadn't realised. I reached out to their customer services and explained and they very kindly honoured the offer which was a buy one get one free on t... See more

Company replied

Rated 5 out of 5 stars

Ordered winter package and unfortunately a couple of the items were to small. Required exchange, the support team were fantastic- very quick response, quick resolution and revised items send out... See more


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(5,585)

1,283 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent product

The responsiveness and communication by everyone at JOGA has been great all through the experience.
The pads arrived quickly (even though we are based in Perth AU)
My Son loves the shin pads, and says they are so light he doesn’t even realise he’s wearing them.
We wouldn’t hesitate to recommend them to anyone.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely impressed with customer service!

So impressed with this company! The quality of the product is top-notch, and the customer service is genuinely amazing and so helpful.Super smooth process from start to finish. If you're on the fence about ordering, just do it.
My son really likes the products and the grip socks he wears daily!

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Shin pads good

My son is delighted with the shin pads.

The grip socks were also very nice but unfortunately developed a hole within an hour of my son wearing them along the front seam.

I contacted JOGA with photos of the socks and they were extremely quick at replying and dealt with my problem quickly and efficiently.

Thank you

June 16, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Laura, glad your son is loving the shin pads. A hole in the socks within an hour is not acceptable and we take that seriously. Good to know the team got it sorted fast for you.

Rated 4 out of 5 stars

Grip tape gave me better feel around…

Grip tape gave me better feel around the boot. Didn’t expect tape to change much, but turns felt sharper.

June 2, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Amos, the grip tape difference catches people off guard every time. Sharper turns are exactly what it is built for. Glad you gave it a proper test.

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, he a small issue with a product through no fault of the company. Was dealt with very quickly and they were really helpful. Would recommend both product and company.

May 19, 2026
JOGA logo

Reply from JOGA

Hi Barry,

Really glad we could sort that out quickly for you. Appreciate you taking the time to leave this, it means a lot to the team. See you out on the pitch.

Rated 5 out of 5 stars

Great product

Great product, and the free grip socks were an added bonus.

May 19, 2026
JOGA logo

Reply from JOGA

Hi KM,

Glad the kit landed well and the grip socks were a nice surprise. Enjoy the game.

Rated 5 out of 5 stars

Real good quality

May 26, 2026
JOGA logo

Reply from JOGA

Hi Rafal,

Appreciate you taking the time to leave that. Quality is something we take seriously so it is good to know it is coming through. Enjoy the gear.

Rated 1 out of 5 stars

Took about a month for the order to…

Took about a month for the order to arrive

May 25, 2026
JOGA logo

Reply from JOGA

Hi Lee, a month is way too long and we get that. That kind of wait is not what we are about and we should have done better. Drop us a line at hello@shopjoga.com and we will look into what happened.

Rated 5 out of 5 stars

Great customer service!

Awesome pricing! I also asked to exchange the free grip socks for a different colour and size and they replied and changed it within minutes. Absolutely great customer service!

Update: Package just arrived a week later. Great products and fit perfectly! Absolutely recommend Joga

June 16, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Mia, glad the swap was sorted so quickly. That kind of thing should always be easy and it's great to know the team came through on it. Enjoy the socks.

Rated 5 out of 5 stars

I bought some Joga shin pads that felt…

I bought some Joga shin pads that felt a touch too small for my son. I reached out to Joga customer service and they advised that they would send me the next size up for free and all I needed to do was pay the PP. great product and next level customer service. Will definitely buy more from them in the future.

June 15, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Dominique,

Really glad we could sort that out for your son. That is exactly the kind of thing we want to get right. Enjoy the new size and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Very good ,very comfortable

Very good ,very comfortable, perfect.

May 19, 2026
JOGA logo

Reply from JOGA

Hi Andrei, glad to hear they are landing well on the comfort side. If anything comes to mind or you have questions down the line, you can always reach us at hello@shopjoga.com.

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