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JOGA Reviews 5,574

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 1,266 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their high quality, comfort, and effective protection, with many noting their children are delighted to wear them. The customer service is consistently highlighted as exceptional, with quick, efficient, and helpful responses to inquiries and issues. Reviewers appreciate the ease of ordering and the overall positive communication from the company, often leading to repeat purchases. However, some people mentioned issues with order accuracy, receiving incorrect items or sizes, and experiencing significant delays in delivery. A few other people also felt that the product quality was poor compared to other brands or that items developed holes quickly. Some reviewers also noted a lack of transparency regarding delivery times and poor communication when chasing updates.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, highlighting that products like shin pad sleeves and grip... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent, quick,... See more

Order

Users describe ambiguous interactions with order, with some reviewers expressing satisfaction and stating... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son won’t even consider trying any other shin pads now. We used to have constant issues with other brands slipping during games or the sleeves getting lost. These are so comfortable, stay securely... See more

Rated 5 out of 5 stars

My son is delighted with the shin pads. The grip socks were also very nice but unfortunately developed a hole within an hour of my son wearing them along the front seam. I contacted JOGA with... See more

Company replied

Rated 5 out of 5 stars

Joga had an offer on when I placed my order that I hadn't realised. I reached out to their customer services and explained and they very kindly honoured the offer which was a buy one get one free on t... See more

Company replied

Rated 5 out of 5 stars

Ordered winter package and unfortunately a couple of the items were to small. Required exchange, the support team were fantastic- very quick response, quick resolution and revised items send out... See more


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

After a mishap with my order

After a mishap with my order, my mistake, Maynard was the person who resolved it. Lots of emails and the order mishap was resolved without any issues the quality of the items is second to none. We will be buying again. Great customer service.

May 28, 2026
Unprompted review
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Reply from JOGA

Hi sharon,

Glad Maynard got that sorted for you. Good to hear the quality landed well too. See you on the next order.

Rated 5 out of 5 stars

JOGA team are super responsive and…

JOGA team are super responsive and helpful.

My feedback was heard and they came back straight away.

Product is very good quality and socks super comfy.

June 15, 2026
Unprompted review
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Reply from JOGA

Hi Paul, really glad we could get back to you quickly and that your feedback actually landed. The socks are one of our favourites too. Appreciate you taking the time to leave this.

Rated 5 out of 5 stars

Excellent Customer Service

Joga had an offer on when I placed my order that I hadn't realised. I reached out to their customer services and explained and they very kindly honoured the offer which was a buy one get one free on the kit I had ordered. Their company is really good on comunication and the products are very good quality. I ordered a recovery kit for footballers and have ended up getting one for both my boys and my son in law. Would definitely recommend Joga.

May 15, 2026
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Reply from JOGA

Hi nikki,

That is really great to hear and we are glad the team could sort that out for you. Good communication is something we genuinely care about so it means a lot when someone notices. Enjoy the recovery kits and good luck to the boys and your son in law on the pitch.

Rated 1 out of 5 stars

Quality poor

Quality poor. Padded bit much smaller than advertised. Took very long time to come.

May 23, 2026
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Reply from JOGA

Hi Julie, sizing that does not match what is advertised and a slow delivery are both on us. That is not what we want anyone going through when they order from us. Send us a message at hello@shopjoga.com and we will sort it.

Rated 4 out of 5 stars

The gold pads still look good after a…

The gold pads still look good after a few sessions. I thought they might chip or scratch fast. They’ve taken tackles and still look clean. Honestly better than expected.

June 1, 2026
Unprompted review
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Reply from JOGA

Hi Sam, that's exactly what the gold pads are built for. Glad they're holding up after real sessions and still looking clean. Enjoy the rest of the season.

Rated 5 out of 5 stars

The custom pads feel better than normal…

The custom pads feel better than normal ones I’ve used. They sit closer to the leg and don’t feel awkward. Running felt easier with them. Definitely feels more personal.

May 28, 2026
Unprompted review
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Reply from JOGA

Hi Ben, that's exactly what the custom fit is built to do. Good to hear it made a real difference out there. Keep us posted on how they feel over the season.

Rated 5 out of 5 stars

Absolutely fantastic shin pads they are…

Absolutely fantastic shin pads they are very easy to put on and very comfortable too! No more running and adjusting the old sort and no Velcro burns either!

Would definitely recommend they have great customer service too!

June 13, 2026
Unprompted review
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Reply from JOGA

Hi Simon, that's exactly what we built them for. Stays put the whole game, no adjusting, no Velcro burns. Really glad the customer service hit the mark too.

Rated 1 out of 5 stars

So slow to ship

So slow to ship. Avoid of you need something quickly.

June 12, 2026
Unprompted review
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Reply from JOGA

Hi Gavin, that shipping time was too slow and we get it. That is not where we want to be and it is fair to call it out. Drop us a line at hello@shopjoga.com and we will see what we can do.

Rated 5 out of 5 stars

Very happy!

Everything arrived timely, prices are great and my son is very excited to wear his new gear. Socks, sleeve and shin pads look to be good quality. Very happy with my purchase.

June 12, 2026
Unprompted review
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Reply from JOGA

Hi Derek,

That is what we like to hear. Glad the gear arrived on time and your son is buzzing to get it on. Enjoy the season.

Rated 1 out of 5 stars

Poor quality item came apart after…

Poor quality item came apart after being worn once

April 30, 2026
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Reply from JOGA

Hi InPost, that is not what our gear is supposed to do and it is on us. Coming apart after one wear is not the standard we hold ourselves to. Email us at hello@shopjoga.com and we will sort it out.

Rated 5 out of 5 stars

The winter gloves are solid

The winter gloves are solid. Warm enough for early training but not bulky, so I can still control the ball properly.

June 4, 2026
Unprompted review
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Reply from JOGA

Hi Alistair,

Glad the gloves are working for you on the training pitch. That balance between warmth and feel is exactly what we were going for. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Customer service is very helpful

Customer service is very helpful. Fast, quick response to my query. Also, concern sorted out which is very amazing.

June 12, 2026
Unprompted review
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Reply from JOGA

Hi Manelyn,

Glad we could get that sorted out for you quickly. That is exactly how it should go every time. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

The products I have received feel…

The products I have received feel amazing when I wear them and the customer service I’ve received with my queries has been excellent. I would strongly recommend the joga products to my follow team mates.

June 12, 2026
Unprompted review
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Reply from JOGA

Hi Chris, really glad the kit feels good and the support landed well. Appreciate you passing the word on to your teammates.

Rated 5 out of 5 stars

Best shin pads around

My son has had these shin pads for a while, we tried lots of others Including Nike and he always had problems of discomfort. Since using joga shin pads he has had nothing with comfort from them and not his team mates are wanting to purchase them too. Thank you for making such a great product.

June 12, 2026
Unprompted review
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Reply from JOGA

Hi Faye,

That is exactly what we want to hear. Comfort makes a real difference when you are playing every week, and we put a lot of work into getting that right. Tell his teammates we have got them covered.

Rated 5 out of 5 stars

I got the bundle because I train a few…

I got the bundle because I train a few times a week. It was easier than buying everything separately. The pieces work well together too. No regrets with this one.

June 5, 2026
Unprompted review
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Reply from JOGA

Hi Joseph, that is exactly what the bundle is for. Training that often you want everything sorted in one go without having to think about it. Glad it is holding up and working well for you.

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, will be ordering again

June 11, 2026
Unprompted review
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Reply from JOGA

Hi Miss,

Really glad to hear that. Customer service is something we genuinely care about so it means a lot to know it landed well. Looking forward to your next order.

Rated 5 out of 5 stars

Great product and customer service

My 12 year old son really likes their shin guard sleeves. We recently had to get him the adult size. I ordered the wrong pad size and their customer service was excellent and sent replacement sleeves quickly and at no charge!

June 10, 2026
Unprompted review
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Reply from JOGA

Hi Daniel, glad your son is getting on well with the sleeves. Ordering the wrong size happens more than you'd think and it is easy to sort out. Good to hear the team got the replacements over to you quickly.

Rated 5 out of 5 stars

The white sleeve looks simple but works…

The white sleeve looks simple but works properly. No twisting, no slipping, no mid game messing around.

May 30, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Alfred, that's exactly what the sleeve is designed to do. No movement, no distractions, just get on with the game. Appreciate you sharing that.

Rated 5 out of 5 stars

Striving to be better

I have been massively impressed by the customer service team at JOGA. I had an issue with an order (my error rather than theirs) and they were genuinely interested in hearing from me and how we could find a mutually agreeable resolution. Slick social marketing has these guys catching views and they have a first rate customer service to back it up. Thoroughly recommended.

June 10, 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Charlie, really appreciate you taking the time to write this. Glad the team could work through it properly even when the starting point was on your end. That is the standard we hold ourselves to.

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