Luxium Reviews 

It was a quick process to ordering it.

Update 4/2/26 still zero communication from the company. Submitted a warranty claim and also nothing! They will just take your money and when the watch fails you will have a paperweight. HEED THE WARNINGS DO NOT SPEND YOUR MONEY HERE!!!!

Absolute trash customer service. Sent several emails tried the phone number as well with ZERO response. They pushed some sort of update and the watch is a brick. Can’t get any help at all. Lifetime guarantee…. Absolute garbage customer service, take your money and disappear. Complete joke. Save your money

Great watches with awesome discounts! I only buy Luxium!

I bought a watch over two months ago and only received a single email in early February. Since then, they haven't responded to any emails, and I still haven't received my watch. The customer service is terrible. It was advertised as having a 7-day delivery time, yet... In short, I strongly recommend buying a different brand of watch.

The purchasing process was as easy as 1,2,3, and a,b,c. There were no complicated steps to follow.

All the information on the watches made it easy to choose and all steps were easy to follow

Website easy to use and simple to navigate

Ease of product review and the ordering

Very easy to order and also other components

Quick easy order. Nice discount on the new Luxium Ultra.

It was very easy to read and see the products listed.

ease of ordering was simple.
production description was very good

The website was easy to navigate and the product description was in-depth. The buying process was simple. Recommended highly.

My watch suddenly started to experience issues with the buttons to toggle thru options. I wore it every day and took it off the rotate to turn on. So needed the toggle buttons. Due to these issues I sent an email to Luxium, no response.

I turned the rotate to turn on watch due to the button not working properly. Then they just stopped working completely. I sent another email, no response.

Rotate to turn on started to act up with not working properly. Now it has stopped working all together.

Will send one final email to advise of my issues. But to date no response with any correspondence to the company.

It appears zero customer service for me. Regardless I will have to purchase another watch from a different company.

Thanks luxium for backing your product.

FYI: my watch was purchased sept 2024. My issues started in last two months. So it was only about 15-16 months old. And watch was never worn in water or damaged.

Very easy to to follow instructions

This is a quick and easy payment platform. I haven't received the product yet, but my athlete friend has given me glowing reviews about the watch.

It was easy to navigate and find what I wanted

This is my 5th purchase from your company and I always have had a great experience. Shipping is very fast and the watch is always as described. Great quality merchandise and all of the features are awesome.

Everything was great with the purchase. This is my second time purchasing a watch for my babes. He totally loves them. It’s so durable but I think it’s just time for him to upgrade so I got the latest version.