I thought my order was taking a while but then when my parcel arrived I was disappointed because I only received one kids teashirt instead of two.
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Review summary
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I messaged immediately after I ordered and asked for the school name on my personalised item to be amended as I had written it incorrectly but unfortunately I never received a response. The product it... See more
I bought 6 of us a Polar Express hoodie to go on the Churnet Valley Polar Express and they were fabulous, excellent quality. The kids loved them and one of them even said “i’m never taking this off, i... See more
Excellent quality hoodie. Delivered really quickly without delay. Very good personalisation. Kept in touch with when products being sent to us
3.0
Average
645 reviews
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Hasn’t replied to negative reviews
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Great quality and communication!
October 25, 2023
Ordered on 16th September
Ordered on 16th September, still nothing and ignoring all messages and emails. Shocking!
November 1, 2023
Unprompted review
Total crooks
Total crooks! They take your money yet nothing arrives. I've been waiting over 8 weeks now!
Please avoid this company at all costs.
October 27, 2023
Unprompted review
Do not order!!!
Do not order!!!
Like most reviews on here I have not received my order and it’s been well
Over a month now.
They are happy to advertise with new posts on FB and Instagram but fail to respond to emails, calls, messenger etc…
How are they still able to take your money?! Something has to be done about this surely it’s illegal to take peoples money knowing they aren’t going to send them what they have ordered!
September 10, 2023
Unprompted review
Very good quality and quick delivery
September 26, 2023
Very good experience and service.
September 28, 2023
Thank you was all good sizing and just…
Thank you was all good sizing and just as pics great highly recommend.
September 28, 2023
Great quality hoodies with beautiful…
Great quality hoodies with beautiful printing. Very highly recommended. UK based so postage is quick and you know it’s not cheap tat from China.
September 12, 2023
Goods arrived quickly and were lovely
Goods arrived quickly and were lovely. Great service.
September 26, 2023
Very easy to order anpolar hoodied quick delivery…
Very easy to order and quick delivery with plenty of notifications
September 26, 2023
Jumpers are beautiful
It was great and jumpers are beautiful my daughter says ther fantastic and is so pleased. With them
September 26, 2023
Having purchased something for my…
Having purchased something for my grandson before I didn’t hesitate to order from this company again. Great quality and fantastic after care service
September 26, 2023
I ordered a couple of items
I ordered a couple of items, when I finally received them one of them was the incorrect item, I contacted the company and we agreed to send the correct item out. Over 10 days after the item was apparently delivered... evri driver stated he had not delivered any items that day and he always takes pictures when done. I contacted minivip again and they haven't been helpful and will not offer a refund or a solution 😕 my sons very upset he has not received his items
September 8, 2023
Unprompted review
Took 4 weeks to arrive and the tshirt I…
Took 4 weeks to arrive and the tshirt I ordered wasn't the same as the one in the pictures.
Way too high price on delivery, since you have to pay tull as well.
September 7, 2023
Unprompted review
Avoid!!!
Avoid!!!!
Order not arrived - No response from emails, no response from messages or insta message! phone dont ring as mailbox full! link to pages on site dont work, chat robot unavailable- money handed over and no communication or item received this is criminal! people work hard for their money!. Communication is non existent. unless you want to just burn money do not use!
August 26, 2023
Unprompted review
Communication Shocking
Paid for delivery 4-7 days, still had not arrived 13 days later! No response from emails, no response from messages or insta message! No way of tracking parcel.Then parcel just turned up no despatch info or anything. Communication is shocking I would spend your money elsewhere?
September 2, 2023
Unprompted review
Quick delivery and great quality
August 24, 2023
This company is also fade street wear
This company is also fade street wear, if you look on trustpilot they have a terrible record,
I ordered a backpack for my sons birthday, I got no confirmation of order, no tracking, absolutely nothing.
I tried to contact them, got a message pop up, filled it out, and again nothing.
If you’re having trouble and you paid with PayPal, report a problem, they reversed it immediately with a full refund on its way.
That says to me they know about this company already.
August 22, 2023
Unprompted review
Fine and easy site to order from
Fine and easy site to order from, and delivered when stated. Great quality of bags too! Would definitely recommend!
July 25, 2023
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