Shopminivip Reviews 635

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, including hoodies, jumpers, and other items, often noting their excellent make and design. Many also appreciate the ease of ordering and the clear, realistic previews provided on the website. However, some people were dissatisfied with their orders and the delivery service. Several customers reported issues with delayed deliveries, items not arriving as expected, or receiving incorrect products. There are also mentions of difficulties with customer service, including unresponsiveness to emails and problems with refunds.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praised the excellent quality of... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy and... See more

Quality

Clients share positive opinions on quality, frequently highlighting products as well-made, soft, and durable.... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers praise fast and efficient... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I thought my order was taking a while but then when my parcel arrived I was disappointed because I only received one kids teashirt instead of two.

Rated 5 out of 5 stars

I bought 6 of us a Polar Express hoodie to go on the Churnet Valley Polar Express and they were fabulous, excellent quality. The kids loved them and one of them even said “i’m never taking this off, i... See more

Rated 5 out of 5 stars

Excellent quality hoodie. Delivered really quickly without delay. Very good personalisation. Kept in touch with when products being sent to us

Rated 5 out of 5 stars

I had a problem with the water bottle. I emailed them and they replied immediately. They asked a few questions and then said they would send me a replacement. Excellent customer service.



Contact info

3.0

Average

TrustScore 3 out of 5

635 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolute scam artist

Absolute scam artist. Placed an order in April and still haven't received it. Contacted her over Facebook DM, email and through her website and never got a single reply. Clearly likes taking people's hard earned money!

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

I would leave zero stars if I could

I would leave zero stars if I could!
sent me the wrong product at Christmas time said they would refund after i emailed them but took them 3 weeks to reply and to send the product back I sent all the tops back at my own cost at the beginning of January and have been chasing my refund since- I would avoid this company at all costs! They are AWFUL!!! Now they are ignoring my emails and have kept my money - disgusting company!!

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order. Sent emails and received no response, wish I'd looked into them more because I'm not the only one, absolute scam Please DON'T WASTE YOUR MONEY

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 3 children’s T-shirts 6-12…

Ordered 3 children’s T-shirts 6-12 months, 2 - 3 years and 3 - 4 years, 2 in dusty pink (looks like coral colour) and 1 in dusty blue. Order was delivered after at least a week and 1 of the T - was blue instead of pink. Sent shopminivip an email and started a live chat to correct mistake - no reply for over 2 weeks! Would never order from this outfit again.

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible site

Terrible site, avoid. My order never arrived and they couldn’t care less! Now I will have to report to get my refund.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great hoodie, terrible delivery time

I have given 5 stars mainly because the quality of the hoodie is very good. Its a nice weight and a decent quality. The chest size was smaller than stated so I am glad I went up a size. I like the length of the hoodie. It's nice and long and covers the bum. The printing is nice and sharp.
The only let down was the time it took to arrive. I was offered express delivery with a guaranteed delivery 23rd/24th December. It didn't arrive till the 3rd January. I wasn't desperate to get it early but I thought it would be nice. When I contacted the company I got no reply or acknowledgement to my email. Paying the extra for express delivery was a waste of money and should not have been offered if they can't guarantee the delivery date. Christmas or not
Yes I would buy from them again because the hoodies is a nice quality. I would definitely not pay extra for delivery, or order if I needed it quick.

January 5, 2026
Rated 1 out of 5 stars

Wouldn't order again

Personalised Christmas Eve board took over 5 weeks to arrive. Ordered for my son for his 1st Christmas.. it didn't arrive in time. Seen lots of negative reviews online saying they hadn't even received theirs. So I guess I should class myself lucky I received it at all. Disappointing as I ordered my other two sons one from here over the years (one is 4 and one is 12) and I've never had a problem until now.

December 2, 2025
Rated 1 out of 5 stars

Very dissapointed

I ordered a Christmas eve board for my new granddaughter on 10th October, despite being quoted 3-4 day delivery my item has not been delivered. I have emailed 3 times now and all they keep saying is we will let you know when it is dispatched. I'm so dissapointed as I was really looking forward to giving the board to my granddaughter.

October 10, 2025
Unprompted review

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