I thought my order was taking a while but then when my parcel arrived I was disappointed because I only received one kids teashirt instead of two.
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I messaged immediately after I ordered and asked for the school name on my personalised item to be amended as I had written it incorrectly but unfortunately I never received a response. The product it... See more
I bought 6 of us a Polar Express hoodie to go on the Churnet Valley Polar Express and they were fabulous, excellent quality. The kids loved them and one of them even said “i’m never taking this off, i... See more
Excellent quality hoodie. Delivered really quickly without delay. Very good personalisation. Kept in touch with when products being sent to us
3.0
Average
643 reviews
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7 months ago I ordered an item and I…
7 months ago I ordered an item and I never received it! I messaged numerous times with no response!! AVOID AT ALL COSTS!!!!! Thieves!!
April 18, 2024
Unprompted review
Colours in sets don’t match!
I ordered a set which was trousers, t-shirt and sweatshirt in navy and grey, size 3 - 4. When it arrived the t-shirt and jumper are clearly different colours, when I emailed I was told that it states on the website that colours may vary across sizes due to different manufacturers, I’ve since pointed out it is all the same size but not had a reply. I won’t purchase from them again and I would caution anyone hoping for the picture perfect ‘matching’ set to avoid also. Terrible customer service and cheap items.
April 1, 2024
Unprompted review
Easter bag
Ordered a personalised easter bag for my grandsons first Easter. Was over the moon with it when it arrived, lovely quality and size well worth the money.
March 25, 2024
Delivery & great product
Delivery was well within time stated. Great product. I would recommend
March 1, 2024
Bags were lovely but stuck together due…
Bags were lovely but stuck together due to the pressing I assume took some time to be able to open them up
March 1, 2024
Item came with wrong name on was told a…
Item came with wrong name on was told a replacement would be made on 2nd March - no contact since then tried all ways of contacting and no reply too see if it has even been made yet . Customer service really not great I’ve bought so much from them aswell
February 28, 2024
Superb Experience
The website was easy to follow and the service was fantastic from start to finish.
I was so happy with the item I ordered.
March 5, 2024
First Mother’s Day baby vest
Arrived very quickly, fabulous quality and made my daughters first Mother’s Day perfect 🤩
March 10, 2024
It’s was quick and good quality
February 23, 2024
Do not order from here
Do not order from here. They will send incorrect item and then fail to reply to countless emails to rectify! Happy to take your money but won’t respond to send the correct item ordered
February 7, 2024
Unprompted review
Great quality tee’s
Made first order and it was wrong
So I sent an email saying I made a mistake
Then reordered again
Money was sent straight back to my account and my order came through
Absolutely perfect
Great customer service,,
I will order again for that special item again 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼 up from me
Thank you SHOPMINIVIP
January 23, 2024
Bad experience this time but previously good
I'm loathe to leave this review as the items received were of good quality and weve been gifted items from them before also good howover on this occasion what I ordered and what I received were not the same and their website says the phone line is no longer in use so to email the sales team. I did this back on the 10th Jan and still have not had a response.
January 8, 2024
⛔️AVOID THIS COMPANY ⛔️
⛔️AVOID THIS COMPANY ⛔️
I have emailed 5 times regarding my refund of items that are innacurate described on sizing and no reply
PLEASE AVOID BUYING !!!!
Shocking customer services no replies
January 19, 2024
Unprompted review
I purchased a Christmas Eve board for…
I purchased a Christmas Eve board for my son in August, despite numerous emails regarding my order this item never arrived.
I will now try to get a refund! Am really disappointed and would certainly never look to order from them again and would urge others to be cautious!
January 6, 2024
Unprompted review
Personalised pyjamas
Personalised pyjamas for my daughters birthday never turned up. Zero response from company after initial order. Tried emailing, socisl media etc, just nothing back. Luckily got my money back from bank after raising dispute. Very disappointing. Don't waste your time with these crooks
November 20, 2023
Unprompted review
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