Shoppers StopReviews 

64
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I went to shoppers stop city centre 1 Kolkata. Bought a trouser that required alteration. Before buying I asked them how long it would take to alter the staff told me one hour. After I made the paymen... See more

Rated 1 out of 5 stars

My order no SC1104837. I was cheated of 3 items costing Rs 2100 . Other packs rcvd . This was never rcvd. Avoid Shopperz stop altogether . Horrible quality . Items rcvd was also of poor quality.

Rated 5 out of 5 stars

We went shopping for some fine clothing yesterday. We visited Shoppers Stop at Metro Mall at Punjaguta. After some browsing... selected couple of pairs of mens clothing and went for billing. The bill... See more

Rated 1 out of 5 stars

Do not purchase any products from Shopper shop worst experience poor fabrics . No response from customer care . They are closing the complaints themselves without enquiries. I have purchased a kurt... See more

1.6

Bad

TrustScore 1.5 out of 5

64 reviews

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No history of asking for reviews

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1.6

All reviews

(64)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Was good once

Was good once. Now probably best described as incompetent, otherwise fraudulent

October 1, 2020
Unprompted review
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Rated 1 out of 5 stars

Pathetic!

Their website or app never work. Customer care? Pathetic. Any issues? They won't respond. You will feel as if you are roaming in a desert while using their online services. Just avoid it.

July 27, 2020
Unprompted review
Rated 1 out of 5 stars

Not trustworthy

Not trustworthy. They do not sell product as advertised on their own website. I complained after receipt of the product that it is not same as advertised on web and got the answer the web site is showing incorrect. This is absolutely not acceptable as customers buy on line just looking at the web site. They did not refund either even when I asked.

January 18, 2020
Unprompted review
Rated 1 out of 5 stars

Online marketing SCAM, Don't commit a purchase with them unless you have too much time to waste!

The online presence of this company is a marketing SCAM. There site is poorly maintained. One can find many bugs while you sign up and add items to your cart. They list many items that are not in their stock and will not get update about it unless you call up the customer service on the phone. gets no email updates about the status of the items in your order nor does the website reflect any changes in the status, all the time it will show as 'processing'. Mine has taken so far 20 business days still it says processing. Had sent more than 5 customer care requests to their customer care email which gets the standard reply that the item will be processed soon and my query has been escalated to the concerned team. I had called them up for more than 4 times so far all them time I get the standard response as it will be shipped soon.

December 13, 2015
Unprompted review

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