Shopping14 Reviews 78

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported significant issues with order fulfillment, including not receiving their items despite receiving confirmations and tracking details. Customers frequently mentioned difficulties with the company's contact methods, noting that phone numbers were invalid or unanswered, and emails went unreplied. Concerns were also raised regarding the accuracy of company information provided online. Conversely, a small portion of people felt satisfied with their purchases, receiving items like fridge freezers, tools, and microwaves that met expectations and arrived promptly. These customers also praised the clear contact information and helpful guides on the website, as well as quick delivery and responsive customer service.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers report not receiving items... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers report significant issues,... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported not receiving ordered items like air... See more

Website

People report negative experiences with the website, consistently describing it as a scam. Many consumers... See more

Customer communications

Consumers consistently express significant frustration with the company's contact methods. Many reviewers... See more

Based on these reviews

Rated 1 out of 5 stars

I have not recieved an order placed with this so called company for a microwave oven - (shopping14.net) I'm pissed just checked the address on google maps it's a semi detached in Brixton, no cars no a... See more

Rated 1 out of 5 stars

This site is a scam. The listed telephone number is never answered, their courier company doesn't exist in reality and their registered office is that of a builder. My bank processed a charge back af... See more

Rated 1 out of 5 stars

SCAM company. DO NOT USE. I Ordered an air fryer 4th sept, received a tracking number. Checked it stated on its way. I then had an email saying it would be delivered 2 days later than expected and I... See more



Contact info

1.8

Poor

TrustScore 2 out of 5

78 reviews

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1-star

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Rated 1 out of 5 stars

Scam site paid for a washer on the 11th…

Scam site paid for a washer on the 11th of September was meant to be delivered on the 30th of September they said they would give me 20% discount or a full refund the refund was meant to be in my account today and had nothing stay away from the site it’s a massive scam

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Having read the reviews of this…

Having read the reviews of this “company” it seems that others are facing the same problem. Ordering an air fryer from their website and then it doesn’t arrive. They offer a discount for the delay but that doesn’t come either. Avoid.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. The listed telephone number is never answered, their courier company doesn't exist in reality and their registered office is that of a builder. My bank processed a charge back after non supply of goods and their bank account appears to belong to some kind of travel agency.
Don't be fooled by positive reviews - I suspect they may not be real!

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

We bought an Air Fryer last month

We bought an Air Fryer last month, delivery was expected 2 weeks ago. Emailed the company several times but they are not responding. The phone number for customer services 07468694937 is an invalid number. Also, when you click on the company name, it comes up with RKM Builders Ltd? So, we have lost our money. Please do not use this company. I wouldn't even give them one star.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an airfryer at the beginning…

I ordered an airfryer at the beginning of September. I paid for the product straight away. Delivery was give 30th September that came and went. I contacted the company who then said we hadn't paid for it. Showed proof of payment they said they were sending it by the 4th of October. We are now on the 4th of October I haven't had any delivery information for the product, I haven't had any communication on whether its delayed. I have emailed them they aren't getting back to me. This was a christmas present for someone and its highly unlikely its going to come. I am very disappointed about this! Do not use this company

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Awful!

Awful!! Do not buy anything from here!! Placed order 06/09. My order was due to arrive 11/09. Does not arrive. I email them asking they respond saying it will arrive 25/09. Doesn't arrive. 26/09 I email asking where it is and no answer. It’s now 02/10 and still no further updates. I can only assume this is a scam. Fortunately I have paid with a credit card so I will raise a dispute to ensure my money is refunded.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

This is a Scam! Beware!

I ordered and paid for an air fryer 3 weeks ago. The delivery date was 24/9/25, then I received an email saying the order would be delayed and would I like to wait until the 27/9/25, and receive a 20% discount or cancel order - i replied saying i could wait until 27/9/25. Still no delivery and no response to my emails. The tracking number they gave me still says its on its way but not yet out for delivery. Do.Not.Order.From.Here

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam, received order number and several emails to start. Then no delivery on date stated then all communication stopped. Cannot get anyone to respond to me. Reported to my bank. STAY AWAY from this website

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Scam do not use

Scam do not use. Cannot get hold of anybody. Scam courier service. I ordered 3/9/25 before any scam reviews appeared now contacting my bank to get my money back.

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered and paid an air fryer online…

I ordered and paid an air fryer online a month ago. The delivery date was 25th Sept, then the 27th Sept, still nothing, no response to my emails, the phone is always switched off, no delivery update. I genuinely believe this is a scam - be warned folks!

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

Washing machine farce

I bought a washing machine from them on the 7/9/25 I was then emailed to say the item wouldn't arrive until 26/9/25 which i thought was a bit long but I could live with in the mean time they have offered me 10% back which i agreed too, I emailed them on the 24/9 to make sure it was still coming and I get nothing in reply from them just the money put back in my bank. Really odd company and wouldn't advise anyone to buy from them I've wasted 3 weeks nearly with these for something amazon are going to deliver in 2 days now!!!!

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware. I believe this company to be fake

I believe this company to be fake. The link to the courier was non functional, the tracking number was fake and the fake courier website was very sparse with their information with no contact details. When I queried this with shopping14 they replied telling me a refund had been issued without me asking. This to-date has not happened. I asked them for proof of refund and was sent a screenshot of the transaction-whether this is genuine or fake i will have to wait and see. When I queried the non functional courier site low and behold within minutes it was working but only for a few hours. I have informed my credit card company and sent them proof of a refund. I will give an update when i have anymore info. I did come on trustpilot to read the reviews first and saw the 5 star rating but did not notice they were all very recent and common names used. Thanks to the reviewer that pointed this out. Its something else i will always look at in future. UPDATE: I received my full refund from this company 1 day after it was offered. I have rang my bank and its a genuine refund. I would still be cautious with this company because i actually sent them an email saying i would expose them if they didn't give me the documentation I requested but they gave me a refund instead!

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Scam website DO NOT use!

Scam website DO NOT use. This is a scam website set up to steal people's money. The phone number listed is not in use. The company details given on the website are a building firm and have no knowledge of this website. The positive reviews listed on this site appear to be fake.

September 18, 2025
Unprompted review

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