Shopping14 Reviews 78

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported significant issues with order fulfillment, including not receiving their items despite receiving confirmations and tracking details. Customers frequently mentioned difficulties with the company's contact methods, noting that phone numbers were invalid or unanswered, and emails went unreplied. Concerns were also raised regarding the accuracy of company information provided online. Conversely, a small portion of people felt satisfied with their purchases, receiving items like fridge freezers, tools, and microwaves that met expectations and arrived promptly. These customers also praised the clear contact information and helpful guides on the website, as well as quick delivery and responsive customer service.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers report not receiving items... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers report significant issues,... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported not receiving ordered items like air... See more

Website

People report negative experiences with the website, consistently describing it as a scam. Many consumers... See more

Customer communications

Consumers consistently express significant frustration with the company's contact methods. Many reviewers... See more

Based on these reviews

Rated 1 out of 5 stars

I have not recieved an order placed with this so called company for a microwave oven - (shopping14.net) I'm pissed just checked the address on google maps it's a semi detached in Brixton, no cars no a... See more

Rated 1 out of 5 stars

This site is a scam. The listed telephone number is never answered, their courier company doesn't exist in reality and their registered office is that of a builder. My bank processed a charge back af... See more

Rated 1 out of 5 stars

SCAM company. DO NOT USE. I Ordered an air fryer 4th sept, received a tracking number. Checked it stated on its way. I then had an email saying it would be delivered 2 days later than expected and I... See more



Contact info

1.8

Poor

TrustScore 2 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Didn't accept credit card...

Tried to order and doesn't accept credit card. Once you click through your order, you get an email saying it's complete before you've paid. Nobody reached out to me when I couldn't pay, so I suspect this is a scam. It all seems very suspect for a site offering nearly 40% off Argos whitegood prices.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM
The reviews here are fake. Other than the wording, notice how they're all brand new accounts with only 1 review.
Notice how all the reviews have been left in a short period of time, since 8th Aug till now, 30 days.

Home appliance cheaper than elsewhere? If its too good to be true.. Then it usually is!

Red flags,
- "shopping14" is a stupid name for a website.
- items considerably cheaper than elsewhere.
- contact info contains no land-line or credible information, just a throw away mobile number.
- Address is of a building company that has nothing to do with this website.
- Companies House details are of a different company. They do not match the website.
- Their website says they're located in the US, yet they say they can delivery a washing machine in 2 days to the UK, okay lol
- No other reviews or public posts from real customers about this business.

If you're still stupid enough to buy from this website after reading this then you deserve to be scammed.

To the scammers, I know you're reading this and we both know it's only a matter of time until your scam website gets shut down ;¬)

To anyone who has made a purchase recently, just contact your bank and ask to do a charge back for the payment and explain it is a scam. Do not be gullible to believe the scammers excuses for "delivery delays"

Thank you for your attention on the review.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Just.bought a washing.machine

Just.bought a washing.machine. the website says 7 days delivery and email from them now ive paid says will be 14-21 days.. no one buys a washing.machine unless they need it asap as a rule.. fuming.. ive asked for refund.. lets see if i get it.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with my new fridge…

Really happy with my new fridge freezer. Ordering was straightforward and delivery came sooner than I thought. Been using it for a few weeks now and no issues at all.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Impressed with the small touch

Ordered a scraper and screwdriver set, arrived neatly packaged with instructions. Delivery faster than expected and customer care actually replied to queries within hours. Made me feel like a valued customer.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Totally trustworthy store

Everything about shopping14 felt professional, the site layout, clear policies, actual product details, registered company address in Clapham, and a working phone number. Very reassuring experience.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent for tradespeople

I'm a contractor, and getting reliable tools fast is key. Shopping14 delivered: good gear, very sturdy, delivered within days. Helpful guides and clear contact info on the site made everything easier.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Love the return guarantee

Had a minor issue with the tool size, customer service sorted me out and offered a free return within 30 days. Replacement arrived quickly. Really impressed with how they handle returns and maintain transparency.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Exactly as described

I bought pliers and cutters, and everything matched the product descriptions perfectly. No surprises, very durable and well made. Delivery was quick and return policy clearly outlined. Couldn't ask for more.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Customer for life

Firs time ordering from shopping14, got a Wiha VDE screwdriver set (safe to 1000V AC, ergonomic handle, extremely comfy grip). Fantastic quality and lovely service from the team. Already prepping my next order.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection and lightning dispatch

Needed scraper blades and cutters, and they had exactly what I was after. Checkout was smooth, free shipping helped, and the order turned up within a couple of days. Tools arrived sharp and sturdy. Very pleased.

July 30, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look