I've been using Remi night guards for a few years now and continue to be very satisfied. I use the medium thickness, which has never come close to wearing out before I get a new one. They are incredib... See more
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Remi is a direct-to-consumer sleep and wellness company.
50 Francisco St, Suite 275, 94133, San Francisco, United States
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Replied to 88% of negative reviews
Typically replies within 2 weeks
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So far the process has been smooth. I have just sent my impressions back and will receive night guard soon. They are very responsive and helpful with creating the impressions.

Reply from Remi
Remi is an awesome company that provides a great product at a incredible price. I am a 63 year old male and I have sadly grown not to trust many people and especially companies. Remi is a company that I trust. My dentist had suggested I use a night guard because I have a lot of expensive dental work in my mouth. I had an old night guard which I hated using because it was big and bulky and kind of gummy. I saw a YouTube add about Remi night guards and took a chance. I am so glad I did. I went through the process of creating impressions with Remi helping me step by step. I had an issue and Remi even helped me get through it. To top it off, I brought my new night guards to my dentist to get his opinion. He said the guards are exactly the same as the product they make at 1/4 of the price. Remi is a good company with a great product at a incredible price.

Reply from Remi
I've been a Remi customer for years. The product works great. It fits my teeth perfectly and protects them from grinding.

Reply from Remi
This company provides consistent deliveries of high quality mouth guards. Our experience has been very positive for 3 years so far.

Reply from Remi
I have not received my night guard, but I gave 5 stars for the communication and outstanding customer service. I did a zoom call with Jimena and she was very professional and made the process quick and easy. Thank you I look forward to having my night guard!

Reply from Remi
I have been working with the company for a few years after I was sick of paying over $400 for a mouthguard from my dentist. Once your impressions are correct and you have your first set, it's super smooth sailing for future guards and needs. I never had an issue until my latest guards were delivered. There was a weird chemical taste associated with them that I couldn't get rid of. After reaching out to customer service for help and troubleshooting with their guidelines, not only did they take the time to try multiple solutions with me that ultimately didn't end up working, they sent me a replacement set of guards at no charge to me. I was only hoping for a discount on my next order since I had those guards for a few months before even using them. Grade A customer service!

Reply from Remi
Everything arrived like clockwork. I had a dew questions and Remi responded quickly to help. Impressive

Reply from Remi
Honestly just wanted something simple and this did the job. Comfortable, no weird taste, and the subscription is a plus so I don’t forget to reorder.

Reply from Remi
I have been using Remi for years. I buy the teeth whitening and mouth guard. There mouth guards are of high quality and come in 3 different thickness. I like the 1.3. Dentist charges are astronomical compared to Remi as far as the mouth guards go. I am very happy with their products. They are very quick to respond via email and have great customer service.

Reply from Remi
I have been a Remi customer since 2022 after my dentist informed me that I had hairline crack in a molar from clenching my jar (awake and asleep apparently). I have become more conscious of it during the day and stop myself and I found that my insurance only covered a small portion and it was a one and done deal. I found Remi and liked that I receive a new guard twice a year. I have been a customer since. The guards a way more comfortable than the bulky ones from dentists and I am so glad I went this route because I know I would not have been compliant with the others. The molar has not changed so I know it is doing what I want it to do. I have since recommended Remi to others who want a lighter mouthguard (Remi offers multiple thicknesses, mine is the lowest.) I recently decided to update my impression for just the top as that is what I prefer. Remi was there to help through each step, I had some issues and needed a new kit and Zoom call to get it right. The Remi consultant was kind, professional, and in one try we had the impression done! Thank you Remi!

Reply from Remi
Remi is THE place to be if you want to save your teeth from grinding down to nothing. They will do everything in the book to make sure the guards fit properly and do the job, including calling on the phone for a walk through if needed. And it’s all done for half the price of a dental office. Good deal all the way around.

Reply from Remi
I needed assistance making my first impression and the rep on the zoom call was so helpful and cheerful

Reply from Remi
Ok This was my first time trying a custom night guard, and I’m really impressed! It fits perfectly, feels comfortable overnight, and I already notice less jaw tension in the mornings.

Reply from Remi
Horrible experience. I ordered a set of night guards, but they shipped it to the wrong address. I requested a refund, and they stopped responding to my emails. Scam.

Reply from Remi

Reply from Remi
I've used remi in the past before my most recent purchase. The process is easy, and they are consistent in following up on the progress of your nightguards. I lagged on getting back to them so my first mold was not usable since it was no longer in the system. Regardless, they have great pricing and deals, so it was without a question that I'd purchase again. Its definitely saving me money from paying $400 plus with insurance for one night guard that cracked and they would not replace it for free. I am very happy remi exist, its literally saving me from having headaches nightly due to my clenching.

Reply from Remi
The instructions are easy to follow and the impression kit is easy to use. I am very happy with my mouthguard. I emailed customer service because it took longer than I thought it would for the item to ship and I got a quick answer and then I got an email when it shipped.

Reply from Remi
I ordered two different products and received the same item twice. This was not the order I placed.
Since the error was not on my end, I do not feel it is reasonable to require me to pay for return shipping or wait for the return to be processed before the issue is corrected. I am requested a refund or replacement without additional cost to me but I am still emailing back and forth with customer service. I did like the night guard but I don’t need 4!

Reply from Remi
I was worried about wearing a night guard, but Remi guards are really comfortable and thin. I don’t even notice I’m wearing it while sleeping, and my jaw tension is gone.

Reply from Remi
I never thought a guard could be this comfortable. Remi’s fit perfectly, no gagging, and my teeth grinding doesn’t wake me up anymore.

Reply from Remi
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