Bought Dark Souls 3, got stuck at the verification code step. The verfication code on the website is either old or incorrect, waited couple of days for the code to update, but it didn't, reached out t... See more
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Been waiting 3 days(going on waiting for the 3th month now) for the steam guard code, it's never updated and the one that's on the website doesn't work, no reply on the email either. I'd suggest that... See more
Company replied
I recently bought borderlands 4 (purchased march 7th). It is march 8th today and I’ve been playing for some hours. This website is extremely legit. I’m playing a game that would cost 69.99 at 11:99.... See more
The support is unresponsive, and now I can’t access the first account they provide me, it says something went wrong I been trying to reach out to them no buddy seems to care at all and their phone tak... See more
Company replied
2.4
Poor
61 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've now order d multiple games also…
I've now ordered multiple games also looking to make some game suggestions so hopefully that goes well
November 1, 2024
Reply from Retrograde
We love hearing from returning customers! Feel free to share your game suggestions—we’re always looking to expand our library based on what our customers want.
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Witcher 3 is a good game.
November 2, 2024
Reply from Retrograde
Agreed! The Witcher 3 is a fantastic title and the dlc's add to the greatness ;) . We’re glad to offer it at a price that makes it accessible to even more gamers.
I know, it seems to good to be true...But it is LEGIT!
If you are hunting a new PC game...Look No Further. Retrograde is the place to be.
I was worried that this website was too good to be true. I went for it anyway and boy am I happy. I thought it would be another year before Elden Ring was cheap enough for me to play. Thanks to Retrograde I have spent the last 3 days glued to the PC and loving Elden Ring.
November 1, 2024
Reply from Retrograde
Thank you! We’re thrilled to hear of your experience, that's exactly what we aim to achieve, a way to make games accessible to all gamers.
Excellent as always!
My experience with Retrograde has been amazing. They always go above and beyond to make sure every one of my transactions go smoothly and that I am happy with my purchase.
October 30, 2024
Reply from Retrograde
Thank you for your loyalty! We’re committed to making every transaction smooth and ensuring our customers are satisfied.
Reply from Retrograde
Thanks for the feedback! We're glad you're enjoying your experience so far. Let us know if there's anything we can do to make it even better!
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Horizon Forbidden West
What is great about this website is how fast the purchase is completed and how fast the orders are ready to download. I never thought that I would be playing such anticipated games with such a price. Retrograde and team is the best website I found to enjoy my gaming hours.
October 16, 2024
Unprompted review
Reply from Retrograde
Thank you for the kind words! We’re happy that you’re able to dive right into the games quickly and enjoy great prices. We’ll keep working to provide you with fast, reliable service so you can keep playing the best games for less!
This actually worked!
This actually work, and I will be using again.
I got my game for cheap, the process was easy and straight forward.
October 6, 2024
Reply from Retrograde
We’re so glad you found the process reliable! Thank you for trusting us with your gaming needs. We look forward to helping you find even more great deals in the future!
Reply from Retrograde
Hello, We're sorry to hear that you had trouble with your game! Please reach out to our support team, and we’ll work to resolve the issue as quickly as possible. Your experience matters to us, and we're here to help make sure you can enjoy the game smoothly.
Worked great and fast definitely trust…
Worked great and fast definitely trust worthy
September 29, 2024
Unprompted review
Reply from Retrograde
Thank you! We're glad to hear everything worked smoothly and quickly for you!
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Worth it
Its a really unique way to "buy" and play newer releases without having to putting in so much money, i got Baldur's Gate 3, Dragon's Dogma and Elden ring for less than 30 dollars all together. All I can say is Worth it!
July 17, 2024
Unprompted review
I did receive the account (Elden Ring)…
I did receive the account (Elden Ring) , but I couldn’t refund it
Good customer support though, and damn that’s a nice price
July 12, 2024
Cheap game prices and super easy with…
Cheap game prices and super easy with instructions
July 14, 2024
Unprompted review
I think its worth 5 stars because its…
I think its worth 5 stars because its very easy, safe and cheap. I would 100% recommand using Retrograde for your future games.
-satisfied customer
July 4, 2024
Reply from Retrograde
We're so happy to have satisfied customers like you! Thank you for your kind words!
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Great customer live chat support!
Great low prices, had a minor issue downloading the game on Steam but live chat support helped me asap!
June 9, 2024
Reply from Retrograde
Thanks for the feedback! We're happy our support team could assist you promptly, and that you're enjoying the great prices!
Reply from Retrograde
Hello Robert, Thanks for the review! We value your feedback as a customer.
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