ShopstaReviews 

hello, i recently ordered a drone from Shopsta, unfortunately i had a delivery date to respect as i was leaving for Madagascar. Shopsta could not deliver in the time frame, but what they did do is offer me a full refund. The service is exceptionel and this kind of customer service is really top notch.
A big thank you to Shopsta and Megan Gray from customer support

First of all, wow the communication was absolutely spot on !! Customer service from MEGAN GRAY was super fast, easy to understand and overall she has done an amazing job !! Thank you so much Megan 🙏

As a first time customer of “Shopsta” I was hesitant to order from a company I was unfamiliar with (I am located in the U.S.). However, after dealing with a shipping address mixup which was resolved by the customer support team in under 24 hours I am very impressed. I will definitely shop here and recommend Shopsta with confidence to anyone.

Have just purchased some headphones from Shopsta for my son’s birthday. They arrived just in a plastic postal bag so the headphone box is damaged and looks very scruffy. I can only hope that the headphones themselves haven’t been affected.

I am so happy to be able to extend my highest praise to Shopsta for their excellent customer service. In particular, I would like to express how incredibly impressed I am with Megan Gray with whom I worked regarding a problem I was having. I could not have asked for more thoughtful, kind and patient assistance as she provided. Indeed, I rarely have been so impressed with someone in similar circumstances. Megan is truly awesome! I give this company, their customer service department, and Megan Gray, in particular, FIVE STARS!

I recently contacted the Shopsta help team to make a warranty claim on a pair of Oneodio noise cancelling headphones, which are great, by the way! Sound is fantastic, super comfortable and even though I work in a loud machine room with saws and planers on the go, the noise cancelling works extremely well. The headband did however snap, so I got in touch to see if this could be fixed with not much hope. I was replied to instantly by Megan and told that they would send another out to me straight away, they confirmed my address and apologised, which was obviously unnecessary, considering it was most likely my fault.

Couldn't ask for better customer service, will definitely be using the site again and have even recommended to friends. Thanks again

What amazing service. Quick delivery. Item was well packaged. They have even helped out when our new product had an accident (my fault). Very helpful indeed. 100% recommend 👍🏼

I purchased a headset from shopsta. It has been perfect for months but recently stopped working due to a mic fault. A woman called Megan handled my case with efficiency and kindness. She resolved my issue immediately. 5 stars from me!

Had a small problem with a drone, I got in touch with customer services and they promptly sorted out the issue.
Very satisfied...

Awaiting arrival of the lamp, so can’t comment on that yet, but had to speak to customer service as I had ordered the wrong colour. The email was picked up straight away and order was altered before it was despatched with no problem whatsoever. Many thanks to Megan.

Megan Gray from Customer Support was excellent. I purchased headphones from a Chinese manufacturer. The instruction manual was horrible. She quickly provided a link to an instructional video and also answered questions. The result was absolute satisfaction with an excellent product. Without her it would have been pure frustration.

Excellent customer service from Megan. Very quick responses to any questions, and kept updated on my issue at all times.

Update - Shopsta have now responded to me in a very positive way. Hence I have upgraded my initial review to 4 stars. Would have been 5 had it been more timely.

Shopsta need to respond to customer requests, and describe their products accurately. I ordered some headphones from them rather than Amazon because I understood them to be the top of the range of a particular make. When they showed up they were exactly as per Amazon-but on Amazon they were £50 cheaper. Shopsta then ignored two contacts from me to get a comment about it. Very annoying.

I ordered a headphone on shopsta more than a week ago. The payment is accepted from my Visa card on the ninth of july.
Till today I didn't receive any e-mail from the company.

Update: the post left the box outside our door on a place where we never come. Sorry for my review. My huisband is very happy with the headphone and it works perfectly.
The only thing is that I never received an email

I, in making my purchase of the Oneodio A Series Wireless Active Noise Cancelling Headphones, used ApplePay which didn’t allow me to enter a £30 off discount code. I contacted Megan Gray to resolve the issue. Not only did she handle the matter efficiently to my full satisfaction, she promptly and professionally responded to follow up delivery enquiries.
I’ve delayed this review until I’ve actually tried out the headphones. There’s little doubt to their top quality build and performance. I’m a satisfied customer

I Needed an Address Update and they were professional and resolved the problem in no time.

This shop is a scam.

Sold me a camera as a ‘parkered car camera’ with an SD card. The product is cheap. It doesn’t stay charged for more than an hour. The SD card doesn’t work. I have contacted customer services several times with no response. Don’t buy from here

Had a little issue with a headset but Megan Gray sorted everything so quickly and sent out a replacement. Lovely customer service and would definitely use shopsta again :)