ShopTrends.com Reviews 46

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

The cheapest product ever!!! It’s not worth buying. They honestly don’t have enough people to do the job. And the people they do have are under paid and careless about the orders. Trends hired an o... See more

Rated 2 out of 5 stars

Because it was my first purchase, it should have been carefully reviewed so as not to make any mistakes, but unfortunately it was not. I ordered two Buddha posters and they sent me two of these: Spo... See more

Company replied

Rated 4 out of 5 stars

My poster is awesome! I got it as a Christmas present for my boyfriend and I’ll admit I was a little skeptical just because it was so much cheaper than everywhere else I had looked, but I couldn’t hav... See more

Rated 5 out of 5 stars

Ordered a poster and still as of Dec. 5 haven't received it nor does there seem to be any activity on it's mailing progress. Update: Customer service was great. They sent me a replacement poster wi... See more

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2.7

Poor

TrustScore 2.5 out of 5

46 reviews

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Rated 1 out of 5 stars

I placed an order on 12-21-22

I placed an order on 12-21-22. Never received the order. My bank shows I was charged for it.

December 21, 2022
Unprompted review
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Reply from ShopTrends.com

We have looked into this and as per your tracking number, it was delivered today.

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Rated 5 out of 5 stars

Great selection

Great selection, great price and got here fast!

December 16, 2022
Unprompted review
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Reply from ShopTrends.com

Thank you for your feedback! We appreciate your business!
Thank you,
Shop Trends Customer Service

Rated 1 out of 5 stars

My package isn’t here

December 16, 2022
Unprompted review
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Reply from ShopTrends.com

Our sincerest apologies. Carrier companies were experiencing delays due to the busy time of year. We will be more than happy to send you out a replacement.
Thank you,
Shop Trends Customer Service

Rated 1 out of 5 stars

I received the wrong package

I received the wrong package. All the paperwork with the package said my correct order but inside was not the correct poster. I called and lead me to a voicemail.

December 26, 2022
Unprompted review
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Reply from ShopTrends.com

Our sincerest apologies for this oversight. We were closed for the holidays. We will be more than happy to send you out the correct order.
Thank you,
Shop Trends Customer Service

Rated 1 out of 5 stars

BUYER BEWARE

Supposedly this was shipped 2 weeks ago but I still don't have it. It's now 12/24 and there is no way it'll be here in time. Way to ruin a Christmas present. Of course you have my money, so no sweat off your back. NOT HAPPY.

December 24, 2022
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies. Carriers were experiencing significant delays due to the busy time of year. Please contact us directly and we will be more than happy to look into this issue.
Thank you,
Shop Trends Customer Service

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Rated 5 out of 5 stars

Great customer service

Great customer service, great product and considering the product was ordered on Dec.12, it still arrived 3 days before Christmas. Thank you!! Will definitely order from this company again!!!!

December 12, 2022
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Thank you for your feedback! We appreciate your business!
Thank you,
Shop Trends Customer Service

Rated 3 out of 5 stars

Where is my PACKAGE?

They contacted me and refunded my purchase. All is good now.

The item shipped on 12-9. I am still waiting for the package on 12-22. This is ridiculous. I paid for the item 2 weeks ago.

December 9, 2022
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies. Please contact us directly and we will be more than happy to resolve this issue.
Thank you,
Shop Trends Customer Service

Rated 1 out of 5 stars

I ordered on 12/8 and have not even…

I ordered on 12/8 and have not even received a tracking number yet. I emailed them but have not got a reply so I called and got a recorded message saying to leave a message! It was supposed to be a Christmas present. Now it is the 22 of Dec. and no present. I am waiting to see if they return my call.

December 8, 2022
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

We have looked into your order and as per your tracking number, it shows that it was delivered 12/24. Carriers were experiencing significant delays due to the busy time of year.
Thank you,
Shop Trends Customer Service

Rated 2 out of 5 stars

Still haven't received

I ordered this on 12/12th and still don't have it as of 12/21st. Only tracking info provided shows shipped on 12/16 but no expected date of delivery. Concerning to receive a request to provide a review on 12/21st before the product is delivered or delivery information is available and frustrating as a Christmas gift not to have this with 4 days left until Christmas! 2 stars were given instead of 1 because hopefully when it finally comes the quality of the product was worth the wait!

December 21, 2022
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

Our sincerest apologies. The carriers were experiencing delays due to the busy time of year. Please contact us directly and we will be more than happy to look into this for you.
Thank you,
Shop Trends Customer Service

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Rated 4 out of 5 stars

Love the products

Love the products, they even threw it the sticky things to hang my posters up. the shipping was a little late but no big deal

December 12, 2022
Unprompted review
Rated 1 out of 5 stars

It never arrived.

It never arrived and you have zero customer service on your website.

December 8, 2022
Unprompted review
ShopTrends.com logo

Reply from ShopTrends.com

We have reached out to you and you did confirm that you received the item on 12/8. We have now updated our website with a phone number for our Customer Service.

Rated 5 out of 5 stars

Where's my poster? It's here now!

Ordered a poster and still as of Dec. 5 haven't received it nor does there seem to be any activity on it's mailing progress.

Update: Customer service was great. They sent me a replacement poster with a rush order to maker certain it would be here for Christmas. Very satisfied!

December 5, 2022
Unprompted review
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Rated 4 out of 5 stars

My poster is awesome!

My poster is awesome! I got it as a Christmas present for my boyfriend and I’ll admit I was a little skeptical just because it was so much cheaper than everywhere else I had looked, but I couldn’t have asked for a better product. Only downside is that I ordered it without the frame and I had a hard time finding a frame big enough for it, but that’s definitely my fault. Just something for future buyers to keep in mind.

December 4, 2022
Unprompted review
Rated 4 out of 5 stars

The two framed posters I ordered look…

The two framed posters I ordered look great. I received them in a timely manner (10 days). For some reason I couldn’t track my order. Also, I thought the posters would have some kind of clear protection. Where there going to be hung should be fine.

December 4, 2022
Unprompted review
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Rated 5 out of 5 stars

Happy Thanksgiving!

From beginning of purchase to the look on my teenagers face I can say I will be ordering more from you guys!!

November 24, 2022
Unprompted review
Rated 4 out of 5 stars

At first I was skeptical of this…

At first I was skeptical of this company because they had to contact number on their website and I had no updates on my order once I placed it. It just gave me an uneasy feeling. It felt a bit untrustworthy. But I finally got my order and now I know they do deliver what I had ordered. And that’s the reason I gave 4 stars because of the uncertainty if I had ordered from a trusted website. You just never know now a days.

November 9, 2022
Unprompted review

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