Showery UK Reviews 

4,485
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 298 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the product's performance, often noting significant improvements in water pressure and overall shower experience. People appreciate the quality and effectiveness of the shower heads, with some mentioning softer hair and skin. Reviewers frequently highlight the ease of installation and beneficial multiple settings. However, some customers also noted significant dissatisfaction with customer service response times. Many people report a lack of communication, with emails often going unanswered regarding faulty products, returns, or delivery issues. Additionally, some reviewers experienced prolonged delivery delays and problems with tracking information, sometimes leading to items not being received. A few others felt the product quality was poor, describing items as flimsy, cheap, or failing after a short period.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and performance, with many expressing... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing dissatisfaction, citing poor... See more

Response time

Customers consistently express dissatisfaction with response times, frequently reporting no replies to... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and receiving... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Product is solid - definitely improved the strengh of the flow. Seems well made. Only problem is that communication with this trader is impossible - they totally ignore you. You receive no tracking... See more

Rated 3 out of 5 stars

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I as... See more

Rated 4 out of 5 stars

Shower head perfect for our situation, improved pressure. Different settings work well and no issues. Would have been better if product came with washers. Delivery was not as prompt as expected,... See more


Company details

  1. Home & Garden

Written by the company

Improving Your Shower Experience


Contact info

3.2

Average

TrustScore 3 out of 5

4K reviews

5-star
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1-star

No recent history of asking for reviews

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3.2

All reviews

(4,485)

297 reviews in the last 12 months

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Rated 3 out of 5 stars

My experience was not trouble-free

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I asked Showery to cancel the unwanted second order but they seemed unable or unwilling to do this. I knew the shower head wasn't for me immediately; the spray is very fine and there was no improvement to my water pressure. It took about eight weeks to get Showery's customer service to engage with my repeated requests for help in arranging to return the shower heads; I ended up begging for a response (no phone number provided as other customers will know) and finally got an apologetic reply from the customer sales manager. She took the matter in hand, provided the necessary details for returning the shower heads and organised my refund, which came through in about a week. It's hard to tell if Showery are overwhelmed by orders or indifferent to customers's problems once an order has been paid for. Whatever the explanation the company is either inadequately staffed or otherwise unable to provide the service promised in their ads and on the website. As usual, communication is the key and Showery must work on theirs. My order was acknowledged on February 24th and my refund was in my bank on May 7th. To sum up: Could do Better.

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Delivered on time and exactly the…

Delivered on time and exactly the product required. Dreadful water pressure in the house and fitted to a bath tap which the existing tap was unable to be used, this product worked well enabling the pressure to be enough to use with the tap.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible or non-existent customer service

I order a new showerhead on the 4th April. I have reached out to this company 6 times since then. I had one response saying they did not have my address for the order (not sure how they can then claim on the tracker it has been delivered). I gave the info to them 3 weeks ago and I am still waiting. I never write bad reviews, but at this point they are ignoring me and have effectively stolen my money.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Showery shower head

Seems a good product it does what they say, bought it as I don't have a power shower. It has different settings and a button to stop water flow while the tap is turned on

May 1, 2026
Unprompted review
Rated 4 out of 5 stars

Shower head perfect for our situation

Shower head perfect for our situation, improved pressure. Different settings work well and no issues.

Would have been better if product came with washers.

Delivery was not as prompt as expected, courier delayed shipment for over 10 days from when I received notification that product went to courier before it was transmitted to the final destination.

April 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Despite a little confusion.

Despite a little confusion on my side I must admit if if didn’t perform it would have gone straight back but it worked so well that Ihave given my son the second one I bought because his water pressure is not the best.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. My only concern was how long it took to arrive. I was beginning to think I had been scammed. It did eventually turn up after a few weeks. I am impressed with the quality, so much so I have ordered something else. Two weeks waiting and has not arrived. Hoping it comes soon!

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Works well

I ordered not really expecting it to make any difference but it really has helped with low pressure!

May 10, 2026
Unprompted review
Rated 3 out of 5 stars

A bit hit and miss

I’m changing this to a three star review from one star. Please see initial review and then my updated edit at the end:

Very very poor. Showerhead took nearly 2 weeks to arrive by which time I realised it was being shipped direct from China - always bad news. Sure enough the ‘turbo’ shower head was made of low grade plastic which clearly cost pence to make. No promised filter either. Attached to shower hose. Leaks springing out everywhere. Water pressure abject. Managed to plug leaks by using seal from old showerhead. Pressure worse than the standard head I was replacing. If this was a tenner from Amazon I’d just return it but it was £40 (‘reduced’ from £85… as if… there’s a sneaky ploy.) Then again Amazon would generate a return no questions asked. It took a couple of days to get a response but I have had one email asking me to send a video of the problem, to see if they can ‘help solve my problem’ (ie not generate a return and refund.) My guess is that this is a rubbishy Chinese company with a British sounding front face. Reading other negative reviews I can say that’s forty quid I won’t see again. PLEASE don’t use this company - if you are dissatisfied you will get no redress and be out of pocket.
Edit.After writing this I was amazed to receive a reply to my email offering to send out a replacement head of a different model better for low pressure. (But not a return and refund). Communication was good and a replacement shower head sent out which arrived within a few days. Mysteriously the new showerhead is much better quality than the first one - it fits, doesn’t leak and the pressure is possibly better and certainly no worse. I still think £40 is a lot for an ok showerhead… I don’t know why the first one was such poor quality but it seems Showery is a bit hit and miss as a company 🤔

May 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible….product took a while to be…

Terrible….product took a while to be delivered. Changed the shower head and tested the product.
No improvement in pressure compared to my shower head so decided to contact the company for advice.
Have sent multiple emails to the company asking them to recommend another of their products and information on how to return the shower head.
No response at all. There is no phone number for the company only contact by email. Also stated you can only receive information on how to return an item by emailing the company.
Still trying to contact the company!!

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Shower head is not working as it should…

Shower head is not working as it should , I have completed the on-line form 3 times , emailed 7 times , first time was the day after I received it , no one has come back to me , it states on the website 24 hour response , I need to send back for a refund and no one is coming back to me , it’s been a week and a half now , please get back to me this is very unfair.

April 22, 2026
Unprompted review
Rated 4 out of 5 stars

Impressed with performance

Delivery okay. Quite impressed with the performance of the shower head. Improved the pressure. Daughter-in-law has thick hair, whereas the previous shower took a long time to rinse products out, this one was much quicker. Saving a lot water.
Only negative is, look of product. It looks and feels cheap, but the performance compensates.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if possible. Stay away from this website. Scammers

Would give zero stars if possible. Don't touch this company with a barge pole. Looks like it is run by a Romanian gang conducting fraud on a large scale. Been over a month, no sign of any product being received. The company does not even have a phone number and emails are unanswered. Check Companies house seems like this fake company is run by two Romanian individuals. Stay away from Showery Bristol. Fake fake fake.

April 7, 2026
Unprompted review
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Rated 1 out of 5 stars

We bought two shower heads should have…

We bought two shower heads, should have only been one we asked if we could return them both as ordering two was a mistake and they are no good with our power shower system. All they said was we needed to send a video, surely if the product isn’t right for we should be able to get a refund ?

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Lived up to advertised promises

Purchased this after seeing Facebook advert for shower head. I normally avoid social media adverts because the products tend to be wildly exaggerated in their claims and take an age to be delivered ( usually from China !) . However Showery ar a UK Company and were making claims of perceived water pressure enhancements from electric showers. For this reason I purchased one of their recommended heads. I have to say, after fitting the head, I am very impressed. A real improvement to the pressure of my shower. The delivery of my purchase took a tad longer than expected ( over 10 days) but I think this was more to do with the delivery firm they use. All in all , a worthwhile purchase that actually lived up it's advertising promises.

April 28, 2026
Unprompted review

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