Showery UK Reviews 

I ordered a filter shower head. Took ages to arrive, despite money leaving my account immediately. When it did arrive, there was no filter. I made several attempts to contact customer service. Eventually they responded and asked me to send photographs, which I did. They offered to send out a filter. it still hasn't arrived. I have tried emailing again, but received an email undeliverable message!! Although they are called Showery UK, I think items are shipped from China. Their marketing emails come through daily, yet their customer service is extremely slow/non-existent

Was sceptical at first as I’d tried other shower heads that claim to improve water pressure and they were always disappointing. My Showery head is different, immediately noticed the difference and it feels like a much more powerful shower now. The construction feels quality and study and not made of cheap plastic and parts.

Ordered a shower accessory which unfortunately did not fit. Contacted Showery, via email and website, to arrange a return/refund in line with their promise of “return if not completely satisfied”. No acknowledgment or response to numerous messages. No phone number on website so unable to contact them to complain. Avoid!!

What a difference this new shower head made.
The water pressure has never been great in our new bungalow but a change from the standard electric shower head to a showery one (shower head with little balls in) has made a fabulous improvement to the low pressure supply.
We actually feel like we are having a shower now......great product highly recommended.

DO NOT BUY FROM THIS COMPANY IT IS A SCAM!!!! They are based in China !! The product took 2 weeks to arrive and is terrible. You will have to pay postage to China to return it !!!!!!!

Absolutely shocking customer service. Take your money, you wait ages for the delivery. They promise a 60 day refund, however, when you try to contact them for a refund, you either get no reply or an email that says send a video !!
PLEASE DO NOT GET CONNED BY THESE PEOPLE - THEY TAKE YOUR MONEY AND OFFER NO CUSTOMER SERVICE WHEN YOU HAVE AN ISSUE

This is a scam company!!! It doesn’t work and they don’t let you return - feels illegal? I had issues from the start as I needed one shower head but the check out was confusing and made it seem like I could get a discount on my shower head whereas it was upselling me a second one at a lower price. I accidentally bought two and asked if they could refund me for the second - they said it wasn’t possible but I could return it once I recieved the product. I then tried the product at home, it didn’t work so I emailed customer services asking how I could return it (there is no details online) and they replied asking for a video, which I sent, they then offered to send a replacement which is hilarious because it’s clearly not a faulty unit it’s the product itself that doesn’t work and now they have ghosted me. My last email from 3 weeks ago has been ignored!!

No stars should be an option where Showery are concerned. Absolutely appalling
Do not buy from Showery UK unless you want to lose your money as you will be totally ignored if you simply want to return something. This company is impossible to contact & radio silent when it comes to customer service. Avoid avoid avoid!

I’m really disappointed in myself for not checking the reviews of this company before ordering. I paid over £30 for an extremely cheap piece of plastic which took a long time to arrive.It made precisely zero difference to the pressure of my shower. I have now started what is clearly going to be the long and ultimately pointless process of trying to get a refund. I now realise that the “24/7 UK customer service” is a myth and that this is just another drop shipping operation set up by some unscrupulous folk in China. These kind of outwardly very convincing websites seem to be springing up everywhere, buyers beware. I am surprised at the number of positive reviews on here and I rather suspect they have found some way of getting around trust pilots system, might be worth investigating TP? P.S. they don’t exist on companies house register, despite giving a UK address for their business. Postscript, I have eventually received a full refund after a lot of email exchanges so I will temper my review slightly with regards to their service. I still maintain that the product I received was extremely poor quality and was totally unfit for purpose.

So disappointed
Ordered a new shower head 11 days ago
Have not had a delivery nor any updates as to from Showery since an email to say it’s on its way 11 days ago
I sent a reach out 24 hrs ago .. no response
Just sent an email asking for a refund
Just wanted the fantastic shower head they sold me
Come on Showery UK sort something out !!

My order took too long to arrive. Given there was an issue with the courier losing my order soon after dispatch. They escalated it themselves and eventually resolved it. However, before the resolution, I emailed Showery to alert them of the situation, and to this day I've had no response from them, which would make me think twice before ordering from them again. The shower head is great though, and works perfectly and as described, so I truly hope it lasts.

I’ve been trying to get hold of this company to arrange a return and I’m being completely ignored and no other way to contact except email or form on website. No contact number! Very bad - do not order from this company!!

A client has the right to return their shower for any reason but especially if it doesn't improve pressure as promised. Plain and simple. Ignoring your customers emails is not going to get this business anywhere! I want to return my shower head Order GC308889

The shower head broke after one use, the threaded part shattered. Obviously made from cheap plastic. I've tried emailing and using their contact us form where they promise to reply in 24 hours. I've heard nothing. Terrible customer service. There's very similar items online for half the price of Showery

It says my shower head was delivered (with no date) but I have not received it. It’s been over a month and I’ve messaged multiple times and even got a reply, to someone else’s complaint! When I went back and said it wasn’t meant for me, I then got ignored. Terrible customer service!

The offer for a turbo shower head was a 20% 'discount', making the Net cost £31.99 but the discount coupon failed to activate, meaning I paid £39.99. No response to my emails, asking if I could be refunded the discount amount not received.

AVOID - No response from customer service after several emails -Shower head not fit for purpose and have asked for a refund and return RMA - No replies AVOID

Quick delivery
Softened hard water and increased shower pressure

I have tried several shower heads in the past in an effort to improve the flow of water and none were effective. I had low expectations when I ordered my first Showery shower head but it is excellent. It really does make a big difference and I’m very pleased with it.