Showery UK Reviews 

4,485
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 294 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the products, especially the shower heads, effective in boosting water pressure and improving the shower experience, often noting softer skin and hair. People appreciate the various settings and the overall quality, with some also mentioning quick dispatch and reliable delivery. Conversely, a small portion of people felt dissatisfied with customer service, reporting a lack of response to emails and difficulties with returns or refunds. Others experienced delivery problems, such as delays, confusing tracking, or items not arriving. Some reviewers also found products to be of poor quality, flimsy, or ineffective in boosting pressure, with some even breaking.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the shower heads for... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising the products for improving water... See more

Response time

Customers had negative experiences with response times, with many reporting no replies to emails sent over... See more

Order

Consumers find order experiences to be ambiguous, with some reporting easy ordering processes and good... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing significant frustration... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My experience was not trouble-free. I ended up with two shower heads because a discount offer pops up seconds after the first order is confirmed. No doubt this was my mistake but it was annoying. I as... See more

Rated 4 out of 5 stars

Shower head perfect for our situation, improved pressure. Different settings work well and no issues. Would have been better if product came with washers. Delivery was not as prompt as expected,... See more

Rated 2 out of 5 stars

My shower head stopped working. Water was spurting at angles all over and the water wouldn't cool down but would without shower head on. Sent 2 emails, no reply. Filled in the customer contact whi... See more


Company details

  1. Home & Garden

Written by the company

Improving Your Shower Experience


Contact info

3.2

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(4,485)

297 reviews in the last 12 months

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Rated 5 out of 5 stars

Really pleased with the purchase

Really pleased with the purchase, I moved to a hard water area and my hair didnt like it!
With this shower head my hair is now 100% in better condition, my only regret is not buying it sooner.

April 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Avoid!!!


I’m extremely disappointed with my experience with Showery. Their customer service is practically non‑existent. Despite proudly advertising a “full no‑quibble refund,” the reality couldn’t be further from the truth. I sent multiple emails over several weeks and didn’t receive a single reply. The only way I eventually got my money back was by opening a PayPal dispute — something no customer should have to resort to for a simple refund.

Overall, I’m incredibly dissatisfied. Avoid this company at all costs.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great new shower head

Good detail about shower head types, and so chose one from the range which was specifically for electric showers rather than ordering yet another “increased pressure head” which are disappointing . Very happy with my purchase.

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Lack of Response Raised Too Many Red Flags

I contacted Showery with some simple questions about compatibility before buying, but they never responded. After waiting, I checked other reviews and saw many people saying the company doesn’t deliver what they claim on the website. I would agree based on my experience.

I can’t comment on the product itself because I chose not to purchase. The lack of communication made me too nervous to go ahead. For a company that talks a lot about customer satisfaction, they don’t seem serious about actually providing it. I wouldn’t feel confident buying from them.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap rubbish and zero customer service

Bought two expensive shower heads, the spray adjuster has broken on both rendering it useless. Two emails to Showery enquiring about returns/refunds and both have been ignored with no response. Cheap rubbish that doesn't last and zero customer service. Spend elsewhere is my advice.

March 23, 2026
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Rated 1 out of 5 stars

The shower head was slightly damaged…

The shower head was slightly damaged but they take several days to reply to emails to arrange a refund. They only want to send a replacement and not receive the damaged one back, which I think is always a red flag. I’ve asked three times for a replacement. Best avoided

March 20, 2026
Unprompted review
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Rated 1 out of 5 stars

First time ordering from this company…

First time ordering from this company and my emails of which all of which have ALL been completely ignored, I'm beginning to wonder what sort of company I'm dealing with and who they really are behind the website?

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great value

The products are great value and do what they say on the box. The shower head we have has definitely saved us money on our water bills

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to buy from…

Bought a few shower heads and other items from this company, they are quick to deliver so very reliable. Very happy with all my purchases and are all exactly brilliant at what they are supposed to do so would and probably will be buying again from them.

February 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product and website!

Good website, clear details and a straight forward user experience.
Products we have bought are also excellent (Showery EcoFlow 2.0) have made a notable difference to the pressure levels and to how our hair feels with the filters.
Really happy!

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

They sent me a damaged/ used item

They sent me a damaged/ used item. Sent 7 emails in 2 weeks to customer service... no reply!
Bristol trading address is a virtual office, hosted by a separate company. Their returns address is located near London and through companies house looks like it's run by 4 chinese people.
This company needs shutting down!

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

SHOCKING, Disgraceful company do not waste your…

Disgraceful company do not waste your money, ordered 15th of feb did not arrive until 2 nd march , wrong filters for shower head wrong size hose and the quality really poor , I sent emails asking for a refund/ return but no response at all . Items not from Bristol but from abroad Yanwen logistics. It’s just a big con . Next step Odbusman , bank already raising a dispute with them . Can’t get away with it forever !!!!

March 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Save your money it makes no difference

So disappointing - my shower has low pressure, so purchased their 'best for low pressure' shower head. It makes zero difference. I contacted the customer service email and they haven't bothered to respond. Save your money - its an expensive waste of mine.

March 9, 2026
Unprompted review
Rated 2 out of 5 stars

Shower Head Holder

Ordered 24 Feb, recieved 5th Mar. In the interim recieved 2 items from Poland and 1 from India. If this is actually coming from Bristol the postal service is truly awful. Think it was actually ordered abroad. Item was £19.99 reduced from £40. To satisfy my curiosity bought exactly the same product from ebay for £5.45 with free postage. And it is the same part (from China) with same packaging and labelling. So buyer beware. This was only a one off purchase to temporarily fix a problem. Not in the market for anything else but if I was would do my homework...

March 5, 2026
Unprompted review

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