Shrig Shop Reviews 253

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are just as pictured and made to a high standard. Many consumers highlight the efficient and speedy delivery service, often mentioning that orders arrive quickly and are well-packaged. The ordering process is frequently described as easy and smooth, contributing to a positive overall experience. However, some customers also noted occasional issues with delivery, such as delayed arrivals or missing items. A few people mentioned not receiving order confirmations, leading to uncertainty about their purchase status. Additionally, some reviewers found the shipping charges to be excessive for certain destinations or order values.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Customers consistently praise the high quality of... See more

Delivery service

Customers consistently note positive experiences with delivery services, often praising the speed and... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products. Many... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of navigating the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and personal... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered two t shirts from Christmas presents and emailed the company to ask if they expedite shipping. I received an email the next day to say they would send out asap. The t shirts arrived withi... See more

Company replied

Rated 5 out of 5 stars

The quality of goods, speed of delivery, packaging all very good. Easy to order however only downside was I didn’t receive a confirmation of order placement and delivery so was left in the dark till... See more

Company replied

Rated 5 out of 5 stars

The most amazing customer service. I don't think I have ever had such a positive online experience with an international company. I was kept up do date on my delivery via email and instagram, and when... See more

Company replied

Rated 5 out of 5 stars

I’ve browsed the shop many times but finally bought something because of their charity promotion. I love my hat it’s just like the pictures. The customer services was fantastic and they were very help... See more

Company replied


Company details

  1. Poster Store
  2. Art Dealer
  3. Art Gallery

Written by the company

Shrig Shop is an online shop founded by artist David Shrigley and gallerist Nicolai Wallner. Together we make posters, postcards and other great stuff, created exclusively by David Shrigley and Shrig Shop, serving as an extension of his artistic practice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic customer service and great quality products

Fantastic customer service
There was an issue with the UPS delivery, and Newman immediately re-arranged one.
I received the product today, and it's of great quality. Really happy!
Thanks again to Newman and the team for all his help!
I'll definitely be back on the Shrig Shop and will recommend it!
M

April 7, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much MCC, it was a pleasure getting this resolved with you. Have a lovely day!

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Rated 5 out of 5 stars

Really captivated cap

Really captivating David Shrigley cap, with the triangle text “Truth, Wisdom, Porridge” around an eye. It has a deep mystical feel to it, full of wisdom. Anyway, something to think about while wearing it. Was delivered fast and friendly

April 3, 2025
Unprompted review
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Reply from Shrig Shop

We love this review Fons -- thanks for really GETTING the cap!

Rated 3 out of 5 stars

Poster arrived badly damaged but staff helpful and responsive to amend

Poster arrived badly damaged which was super dissatisfying and disappointing- but Shrig Shop are going to send a replacement which is brilliant. Hopefully this will arrive without damage

April 4, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks for taking the time to review us Phoebe. We do everything we can to make sure each poster arrives in perfect condition, but they are fragile items so sometimes damage is inevitable. If you have any issue with your replacement, just let us know and we'll sort it for you. With best wishes -- Newman, Shrig Shop

Rated 4 out of 5 stars

The cards are lovely

The cards are lovely, larger than I expected with plenty of room on the back for messages.

I wasn't so impressed with delivery. UPS sent the package to a collection point on a different island so it was really difficult to get.

I would suggest not using UPS I'd possible.

March 25, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hi Dr Dawson, thanks for taking the time to review us on Trustpilot and sorry you had a less-than-satisfactory experience with UPS. Please email us (info@shrigleyshop.com) with your order number, so we can figure out what went wrong and sort you out with a little something extra for next time :)

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Rated 5 out of 5 stars

Brilliant shop

Brilliant shop! fantastic artwork, great customer service, would absolutely definitely recommend!

March 23, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much Sue, we're really happy and grateful that you took the time to review us on Trustpilot

Rated 5 out of 5 stars

Put some Shrig in your life!

Great products, great delivery time. Top quality merch and brilliant gifts

March 19, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks a lot Chris, we're really grateful that you took the time to review us on Trustpilot

Rated 5 out of 5 stars

You get what you pay for!

Fast delivery. Perfectly packaged and high quality. You get what you pay for.

March 15, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Nice one Joe, thanks for choosing authentic David Shrigley merch and for taking the time to review us on Trustpilot

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Rated 5 out of 5 stars

Great service & product

Great service. Product arrived quickly. I had to contact them about delivery and they were really quick coming back to me and very helpful.

March 10, 2025
Unprompted review
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Reply from Shrig Shop

Thanks so much Sarah, it was a pleasure to get things sorted for you and we're happy you like the book :)

Rated 5 out of 5 stars

I love the poster "You are too Close"

I love the poster "You are too Close". The delivery time here to Switzerland was within the same week of order, amazing.

March 8, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for your review, M.L.

Rated 5 out of 5 stars

It's just as presented on the site.

I Love it! 'If you don't like tomatoes' is the perfect addition to my kitchen and my lifestyle. I had it framed professsionally by Amie at B-Framed, Ballina NSW and I could nort be happier

March 4, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for taking the time to review us Helen -- may the Tomatoes bring you joy for many years to come!

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Rated 5 out of 5 stars

Very well received present and the shop…

Very well received present and the shop were so helpful when I made an error with the delivery address, super prompt and friendly, I will definitely shop again!

February 20, 2025
Unprompted review
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Reply from Shrig Shop

Thanks for taking the time to review us on Trustpilot, Lara

Rated 5 out of 5 stars

Nice products

Nice products. Would be good to have more selection of poster size pictures.

January 16, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks for taking the time to review us on Trustpilot, Jamie -- we will have some nice new sized posters soon!

Rated 5 out of 5 stars

High quality items, very pleasantly surprised!

The team were so friendly and helped me out with a special requesr I had, with a really fast response time!

The items arrived and were of really high quality, I was very pleasantly surprised!

Will definitely be buying from Shrig Shop again 🙌🦭

January 24, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

You're so welcome T, thanks for taking the time to review us

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Rated 5 out of 5 stars

Love the designs

Love the designs! I had some payments problems too and the team helped me so quickly to get my order through. Thank you!

January 17, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much Meita, it was a pleasure getting things sorted with you

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