Shurgard Self Storage - Bristol Reviews 

They offer you a good price but then six months later hike the price up by nearly £40 a month while still offering new customer the original price you were paying . Good for new customers but terrible for present customers

Nikky was very helpful. I got there at exactly her closing time but she was patient to attend to me and show me my space.

Great Customer Service!!

Nikki was really helpful. First time using a storage facility so was good to have someone who could explain everything in such detail.

Helpful staff. Friendly and knowledgeable.

Friendly staff, very helpful

Paige was extremely helpful and made the process seem less for us!

I have just rented a storage unit at Longwell Green. This was really easy to do. Pete was very helpful and explained the process really well. The unit is warm clean and dry as well as being safe and secure. Trolleys and lifts make it easy to move my stuff in. Easy access will mean that I will be able to come and go as I please.

Nikki very helpful, understanding and efficient member me staff

The units are bright, well ventilated from above, and clean as well as being inside, so no risk of damp, cold, or Little Visitors. The building feels secure, and app access is being introduced soon which will lock it down further. One star taken off for a couple of minor things - they used to open the big bay doors which makes unloading a van a lot easier but don't now, and don't appear to be planning to upgrade them to app access unlike some other stores. The people door is wide enough to take the trolleys, but has no way of holding it open, even for saying a few seconds to let you unlock it, pull the door open, and grab your trolley and start going through. You have to hold the door open the whole time yourself, whilst steering a trolley, so an opener or slow closer option would be appreciated.
Staff are good, and if you watch out and wait for the offers you can get a good deal. I've had a unit for a while and we just moved my friend into one this week and Nikki was a great help!

We were looking for somewhere to keep things safe while we had some renovation work done on our house. Nikki was really helpful in showing us around, talking through the various sizes of units and pricing. They're always polite and friendly, access is good, and it's clean and well lit.

Excellent service was very straight forward only downfall is bit pricey had cheaper quotes but yours was nearer

Very straightforward, well organised and clean. Helpful staff.

Lovely staff very helpful

Nikki was extremely helpful, explaining everything clearly and patiently. The space was clean and accessible.

Straight forward experience

Amazing easy, straight forward and great value for money, Nicola was the member of staff who talked me through everything and explained in great detail, she was very helpful and friendly, great customer service

Always good to be back.

Had fantastic customer service from Nikki at the Bristol branch , Nikki’s attention to detail and professionalism was the best I have experienced recently and everything Nikki said was superb even explaining how to download and use the Shurgard app. If there was an employee of the month award I would thoroughly recommend Nikki for this .

Nicky at the Longwell Green branch Bristol was brilliant. Everything was seamless and no hassle at all for her. She showed me different options and helped me in my decision.
Great experience.