Shutterly Fabulous® Reviews 4,347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to provide excellent advice and meticulous work during both the measurement and installation processes. People are very satisfied with the quality of the products, describing the shutters as amazing, fabulous, and well-constructed, significantly enhancing the appearance of their homes. The overall service is frequently described as excellent, efficient, and seamless, with many consumers appreciating the smooth user experience from initial inquiry to final fitting. However, some people were dissatisfied with the service, citing issues like long waiting times for products and a general lack of communication. A few other people also felt that the aftercare service was poor, and in some instances, customers reported receiving damaged products or experiencing delays in locating their orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

People report positive experiences with service. Customers frequently praise the professionalism and... See more

Product

Users describe positive interactions with product. Customers are delighted with the quality and appearance of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality and craftsmanship of the... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their overall experience as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish a great experience and even better with the Blue light discount . They look amazing , much better than I envisaged I have a large window , now have many options as I got the... See more

Rated 5 out of 5 stars

Fast , efficient booking service . Chap who came to measure up was fantastic . Didn’t rush me to choose my shutters and explained everything clearly, can’t praise Shutterly fabulous enough and can’t w... See more

Company replied

Rated 5 out of 5 stars

Love the shutters but had to wait quite a long time for them. I think they are made in China (wooden ones) I do recommend you check the lead time properly before paying the ‘quicker’ delivery fee as I... See more

Rated 5 out of 5 stars

I visited John Lewis to book an appointment, this was done within 30 minutes with a Saturday appointment. Greg the consultant was going to be late however we received a phone call to let us know... See more

Company replied


Company details

  1. Window Treatment Store

About Shutterly Fabulous®

Written by the company

As the UK's original shutter experts, we don't just sell shutters; we transform spaces with flair and precision. Since 2002, we've been setting the standard for shutters, with a reputation built on quality, outstanding service, and fabulous value.

From day one, our mission has been simple: to offer expert design advice, a seamless measure-and-install service, and care that goes beyond the final fit. That passion hasn't changed, we've just grown to bring fabulous nationwide.

With a network of local shutter specialists across the UK, we're always close by and ready to help you find the perfect fit for your home. Because when it comes to shutters, no one does it quite like Shutterly Fabulous.

We'll never be out-styled, or out-priced

Written by the company

From us, you can expect passion, precision, and our famous Price Beat Promise. Shop with confidence knowing we won't be beaten on price, because if you find you could have bought your shutters cheaper, right up until installation, we'll refund the difference (and a little extra too!)

10-Year Guarantee

Because when we say Fabulous, we mean it, and guarantee it.

We understand that choosing shutters is a big investment, so we've made it simple to feel confident in your decision. From the moment your shutters are installed, they're protected for an industry leading 10-years.

You'll receive cover for structural integrity, warping, and any significant paint or stain discoloration, because we believe Fabulous should never fade.

Contact info

Promotion box for Shutterly Fabulous®

Shutters Fitted in As Little as 2 Weeks

plus 25% off every order

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service from Paul Williams…

Excellent service from Paul Williams from beginning to end. Love the shutters and would highly recommend Paul and Shutterly Fabulous

May 1, 2026
Unprompted review
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Reply from Shutterly Fabulous®

We’re so pleased Paul looked after you so well throughout and that you’re loving your shutters. We’ll make sure he sees your feedback. We appreciate the recommendation too!

Rated 5 out of 5 stars

Lee McGuinness arrived on time

Lee McGuinness arrived on time . He was polite and respectful of my property.

He showed me the samples and different types of shutters they do . He explained the different opening styles.

I would highly recommend his professional and non pushy helpful and honest approach and advice.

Thank you .

April 30, 2026
Unprompted review
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Reply from Shutterly Fabulous®

It sounds like Lee really made the experience easy and comfortable for you, especially taking the time to walk through the options properly without any pressure. That kind of honest, straightforward advice makes a big difference, and it’s great that came across.

Rated 5 out of 5 stars

Great service from Reshad

Had a really good experience with Reshad from Shutterly Fabulous. He came round, measured everything up and just made the whole process feel easy. He explained all the options properly without overcomplicating it and helped me decide what would actually work best in my home.

He was really thorough with the measurements and didn’t rush anything, which I appreciated. Just came across really genuine and knew exactly what he was doing.

Would definitely recommend him!

April 30, 2026
Unprompted review
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Reply from Shutterly Fabulous®

It sounds like Reshad struck exactly the right balance for you: clear advice, no fuss, and taking the time to get everything spot on. That extra care with the measuring really does make a difference later on.

We’ll make sure he hears your feedback, he will really appreciate the recommendation.

Rated 5 out of 5 stars

Shutterlyfablus

The initial survey/was carried out professionally and on time. Like wise the fitting was carried out professionally and the fitter Lee Mc Guinness was very friendly. After the fitting Lee tidied up and vacumed the area. Have no hesitation to recommend Sutterlyfabulus

April 29, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thank you for sharing your experience. We’re pleased everything felt professional and on time throughout, and that Lee left the space clean and tidy after the fitting as well, that attention to detail really matters.

Rated 5 out of 5 stars

I had shutters installed on 2 bay…

I had shutters installed on 2 bay windows.

A very positive experience and Victor, who did both the in-person consultation and installation, was very friendly and professional.

The consultation was very relaxed with all the available samples and accurate descriptions of how it would look and operate. There was no leading direction towards any particular option; there was no pressure to buy and no very limited offer period.

The shutters were installed very carefully, without haste, and a lot of time was spent on the finishes touches around the edges, including areas that were essentially out of sight.

The neighbours on both sides of me have expressed how much they like the shutters.

April 17, 2026
Unprompted review
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Reply from Shutterly Fabulous®

That’s really great to hear, especially that Victor took the time to go through everything in a relaxed way and then put the same care into the installation itself. Those finishing details around the edges are exactly the kind of thing that make a big difference once everything’s in.

And always a bonus when the neighbours approve too.

Rated 5 out of 5 stars

Professional and efficient service

Aaron who measured and then fitted the shutters did an excellent job. Everything arrived within the timeframe we had been promised. All very professional.

April 30, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Good to hear everything ran to plan and that Aaron looked after both the measuring and fitting so well. That kind of consistency really helps the whole process feel easy and reliable. Thank you very much for sharing!

Rated 5 out of 5 stars

Nick Fenemore

The representative, Nick Fenemore, contacted me on the day nearing the appointment time to advise when he would be arriving.
Nick was very professional, thorough, helpful and happy to answer questions.

April 28, 2026
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Reply from Shutterly Fabulous®

Thank you for sharing your experience. It's fabulous to hear that Nick handled everything in a really reassuring way. That kind of clear, no-fuss approach really helps the whole process feel easy.

Rated 5 out of 5 stars

James Coneyworth did an amazing job…

James Coneyworth did an amazing job fitting the shutters. Professional and polite and a perfectionist in his work. Shutters look beautiful. Highly recommended.

April 30, 2026
Unprompted review
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Reply from Shutterly Fabulous®

It's fabulous to hear James took such pride in his work, that “perfectionist” approach really shows in the end result. And it’s even better that you’re so happy with how everything looks.

Rated 5 out of 5 stars

I was recommended by my sister she got…

I was recommended by my sister she got shutters from you and was over the moon so I thought woo am going to ring
And that's where it all started I rang PAUL came out measured up gave me a price which I couldn't believe because I'd been quoted much more from another company paid my deposit and received a £50 gift voucher for John Lewis which I didn't expect all am waiting for now is a date for fitting can not wait thank you so much

April 28, 2026
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Reply from Shutterly Fabulous®

That’s great to hear, and really nice that it came through a recommendation from your sister. Brilliant that Paul was able to get everything measured up quickly and give you confidence on price and process, especially after comparing other quotes. We can't wait to see your shutters installed!

Rated 5 out of 5 stars

We felt taken care of right from the…

We felt taken care of right from the start. Quick responses, good advice. 6 weeks to get the blinds installed and can’t wait!

April 14, 2026
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Reply from Shutterly Fabulous®

Great to know you felt looked after from the beginning and that everything was clear and responsive throughout. Not long to go now until installation, we’re looking forward to getting them fitted for you.

Rated 5 out of 5 stars

Joe Jones was brilliant at fitting our shutters

Joe Jones was brilliant at fitting our shutters.... very professional and did an amazing job. Quality of the product is just great. Very happy 😊

April 30, 2026
Unprompted review
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Reply from Shutterly Fabulous®

We’re pleased Joe looked after you so well and that you’re happy with both the fitting and the quality of the shutters. We’ll make sure he sees your feedback.

Rated 4 out of 5 stars

The operative was punctual

The operative was punctual, friendly and professional. He knew his trade and what he was telling me sounded convincing. I asked questions and I was happy with his responses. I went ahead with the order because I felt confident in the name associated with this company.

April 6, 2026
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Reply from Shutterly Fabulous®

We’re pleased the visit gave you confidence to move forward and that your questions were answered properly on the day. That trust and clarity at the start is really important to us.

Rated 5 out of 5 stars

Shutters fitted by James C

We recently had shutters fitted by James Coneyworth, and I can honestly say the entire experience was outstanding. From start to finish, his service was professional, friendly, and incredibly thorough.

Our walls are far from straight, but James handled the challenge with real skill and precision. He worked meticulously throughout, taking the time to ensure every detail was just right. His craftsmanship truly shows in the final result – the shutters look absolutely perfect and fit beautifully despite the tricky space.

It’s clear he takes great pride in his work, and it really pays off. We’re absolutely delighted with how everything turned out. Thanks James!

April 29, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thank you for sharing your experience. We're really pleased James was able to handle those tricky walls so well and take the time to get everything fitting perfectly. That level of care really shows in the finished result, and it’s great that you’re so happy with how it’s turned out.

Rated 5 out of 5 stars

My wife and I are absolutely over the…

My wife and I are absolutely over the moon with the shutters the Quality and craftsmanship is second to none. Reshad Allymamod was such a professional fitter and such a friendly guy can’t recommend Reshad Allymamod and Shutterly fabulous enough brilliant brilliant i give them 5 stars all day long

Regards Rod and Angie Conway

April 26, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thank you, Rod and Angie. How fabulous! It’s always good when the whole experience feels easy and the end result speaks for itself. We’ll pass your feedback on to Reshad.

Rated 5 out of 5 stars

Shutterly Fabulous Service

We did some research before deciding to use Shutterly Fabulous for our shutters.
Aaron Carr did the site visit, measuring, pricing, and fitting.
He is an absolute credit to the firm.
He is polite, knowledgeable, and totally professional.
Thank you Aaron and Shutterly Fabulous.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, excellent quality. So pleased with how the shutters look.
Paul Currie measured and fitted my shutters. Made an excellent job and very knowledgeable and friendly. Huge thanks.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Joe Calcott arrived in good time

Joe Calcott arrived in good time, was courteous and fully prepared to carry out the installation.
The installation was carried out to a very high standard and we are very pleased with the result.
Very happy to have chosen this company.

April 29, 2026
Unprompted review

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