Shutterly Fabulous® Reviews 4,350

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to provide excellent advice and meticulous work during both the measurement and installation processes. People are very satisfied with the quality of the products, describing the shutters as amazing, fabulous, and well-constructed, significantly enhancing the appearance of their homes. The overall service is frequently described as excellent, efficient, and seamless, with many consumers appreciating the smooth user experience from initial inquiry to final fitting. However, some people were dissatisfied with the service, citing issues like long waiting times for products and a general lack of communication. A few other people also felt that the aftercare service was poor, and in some instances, customers reported receiving damaged products or experiencing delays in locating their orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

People report positive experiences with service. Customers frequently praise the professionalism and... See more

Product

Users describe positive interactions with product. Customers are delighted with the quality and appearance of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality and craftsmanship of the... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their overall experience as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish a great experience and even better with the Blue light discount . They look amazing , much better than I envisaged I have a large window , now have many options as I got the... See more

Rated 5 out of 5 stars

Fast , efficient booking service . Chap who came to measure up was fantastic . Didn’t rush me to choose my shutters and explained everything clearly, can’t praise Shutterly fabulous enough and can’t w... See more

Company replied

Rated 5 out of 5 stars

Love the shutters but had to wait quite a long time for them. I think they are made in China (wooden ones) I do recommend you check the lead time properly before paying the ‘quicker’ delivery fee as I... See more

Rated 5 out of 5 stars

I visited John Lewis to book an appointment, this was done within 30 minutes with a Saturday appointment. Greg the consultant was going to be late however we received a phone call to let us know... See more

Company replied


Company details

  1. Window Treatment Store

About Shutterly Fabulous®

Written by the company

As the UK's original shutter experts, we don't just sell shutters; we transform spaces with flair and precision. Since 2002, we've been setting the standard for shutters, with a reputation built on quality, outstanding service, and fabulous value.

From day one, our mission has been simple: to offer expert design advice, a seamless measure-and-install service, and care that goes beyond the final fit. That passion hasn't changed, we've just grown to bring fabulous nationwide.

With a network of local shutter specialists across the UK, we're always close by and ready to help you find the perfect fit for your home. Because when it comes to shutters, no one does it quite like Shutterly Fabulous.

We'll never be out-styled, or out-priced

Written by the company

From us, you can expect passion, precision, and our famous Price Beat Promise. Shop with confidence knowing we won't be beaten on price, because if you find you could have bought your shutters cheaper, right up until installation, we'll refund the difference (and a little extra too!)

10-Year Guarantee

Because when we say Fabulous, we mean it, and guarantee it.

We understand that choosing shutters is a big investment, so we've made it simple to feel confident in your decision. From the moment your shutters are installed, they're protected for an industry leading 10-years.

You'll receive cover for structural integrity, warping, and any significant paint or stain discoloration, because we believe Fabulous should never fade.

Contact info

Promotion box for Shutterly Fabulous®

Shutters Fitted in As Little as 2 Weeks

plus 25% off every order

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing service

Amazing service, excellent quality. So pleased with how the shutters look.
Paul Currie measured and fitted my shutters. Made an excellent job and very knowledgeable and friendly. Huge thanks.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Joe Calcott arrived in good time

Joe Calcott arrived in good time, was courteous and fully prepared to carry out the installation.
The installation was carried out to a very high standard and we are very pleased with the result.
Very happy to have chosen this company.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Top notch service

Top notch service. Our fitter is 100% professional and a thoroughly nice guy. We are very impressed with this company. Their communication is superb and the product is of a quality that is second to none. Prices are excellent plus you have the John Lewis price guarantee. What’s not to love.

April 27, 2026
Rated 4 out of 5 stars

Shutter Purchase & Fitting

Initial booking and survey was all organised and completed promptly in Dec 2025. We knew the product we chose had a longer lead time but had heard nothing by April 2026 other than that they had been shipped. On chasing this up it turned out the representative who had done the survey had left the company and therefore another fitter would be attending. This was arranged promptly and a date set for within two weeks.

Reshad Allymamod attended on the day having contacted me 24 hours in advance to confirm. The fitting service was excellent and Reshad was punctual, polite and efficient. He took his time and made sure I understood how to operate the shutter system and how to look after them properly. Reshad left the lounge clean and tidy and removed all rubbish and helped me put furniture back in place. Reshad provided first class service and made up for the fact that we had not been contacted about the delay in the fitting of the shutters. The product is as described and of good quality and finish. Reshad is five stars. Overall is four - only because I had to chase the company for a fitting date having had no contact since shipping.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Why I chose Shutterly Fabulous

Shutterly Fabulous sent out an experienced joiner to measure the windows and explain all my options. He was very meticulous and accurate, so I know there will be no need for further measuring up. He told me he would also be fitting the shutters. I liked the fact that he wasn't pushy and using the old flannel technique.
Their original price was a bit expensive, but they price matched another quote I'd already had. They explained the wait time of about 10-11 weeks, was because they are made to measure.
I feel very confident that this company will do a good job and I will certainly leave a review after they are fitted.
Due to my prompt decision to employ Shutterly Fabulous and quick deposit, they even sent me a gift card for £50 with John Lewis. This was a very welcome surprise.

April 23, 2026
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Thank you for sharing your fabulous experience. It’s wonderful that our initial visit gave you confidence straight away. Our “no hard sell” approach tends to make the whole decision feel a lot more comfortable.

You’re right, the real test is the fitting, so it’s good you’re already feeling confident about what’s coming next.

Rated 5 out of 5 stars

Lee mcguinness fitted my shutters…

Lee mcguinness fitted my shutters throughout the house.
Very happy with the excellent efficient work and always took his shoes off.

April 28, 2026
Unprompted review
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Reply from Shutterly Fabulous®

It's fabulous to hear Lee got everything fitted across the house without any fuss, and even better that he was considerate while working in your home. Thank you for sharing.

Rated 5 out of 5 stars

Look really

Look really. Lee Mcguinnes did a great job

April 27, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

It sounds like Lee did a great job getting everything fitted for you, and it’s great to hear you’re pleased with the result.

Rated 5 out of 5 stars

Our shutters were measured and installed by Lee McGuinness

Our shutters were measured and installed by Lee McGuinness. We had them installed today and they look fantastic. Lee is very professional and did a great job with no mess left behind. I also had fantastic customer service from the phone and scheduling team.

We used the John Lewis link to Shutterly Fabulous.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Lee (McGuinness) came to measure and…

Lee (McGuinness) came to measure and fit our shutters. He arrived on time fir both and kept us up to date with progress. The results are stunning!

April 28, 2026
Unprompted review
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Reply from Shutterly Fabulous®

It's fabulous to hear Lee managed the whole process smoothly and kept you informed throughout. And even better than you're please with the end result! Thank you for sharing your thoughts.

Rated 5 out of 5 stars

Well done Paul Currie

Paul Currie arrived at our home 5 minutes early and ready to start fitting our new shutters on 5 windows, which included a large bay window. He then set too and worked quietly and diligently until the job was completed. We are thrilled with the shutters, the workmanship that has gone into their production and the professional skill shown by Paul throughout the process. From measuring up back in December 2025, to fitting the shutters today. He has made this experience so good for us! I would highly recommend the company & having 1 person from start to finish is excellent. Well done Paul!!

April 28, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Thank you, Bernie. We're so pleased to hear everything went so smoothly. Keeping consistency in your Shutter Specialist really shows in the end result, particularly on a job with a bay window and multiple windows.

Rated 5 out of 5 stars

Shutter Blinds

Darren and Stuart were very professional at putting up our shutters which look absolutely brilliant. Thank you.

April 27, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Hi Joan, thank you so much for taking the time to leave this lovely review, it is very much appreciated and we hope you are enjoying your fabulous new shutters!

Thanks again and have a great day.

Rated 5 out of 5 stars

Our shutters were installed by Dave…

Our shutters were installed by Dave Clark, very polite, did a great job , and am very pleased with the result, they look amazing, and would definitely recommend 👍

April 27, 2026
Unprompted review
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Reply from Shutterly Fabulous®

We’re glad Dave looked after you so well and that you’re happy with how everything looks. We’ll make sure he sees your feedback.

Rated 5 out of 5 stars

Great customer service

We have just placed our order with Shutterly Fabulous, after having several companies round to measure. Their representative Mike Malhan was knowledgeable and helped us through the process. Knowing Mike will be the one fitting our shutters in a few weeks time, fills us with confidence.

April 27, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

It great to hear you’ve placed your order and that Mike was able to support you through the process. It’s always good when you feel confident at this stage, and we’re pleased that’s been the case for you.

Rated 5 out of 5 stars

Quality Service

Very impressed with the service & the selection of products available, knowing more about each type of shutter & making the right choices for my home.

April 25, 2026
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Reply from Shutterly Fabulous®

Thank you, Sue. It’s great that the range and the explanations helped you feel confident in choosing what suits your home best. Getting that clarity early on makes the whole process feel much easier.

Rated 5 out of 5 stars

Spencer was very friendly from the…

Spencer was very friendly from the start and professional and I ordered my shutters on the same day. Spencer also came to fit today and has done a great job.

April 27, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

It fabulous to hear how straightforward Spencer made the whole thing feel. That kind of continuity really helps the process feel easy and confident. We'll be sure to pass your feedback on.

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