Great service from start to finish. No pushy sales, nice product at all price levels. Fitted shutters look amazing! Thanks to Bogden who fitted them was timely, curtious and cleared up leaving room... See more
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Review summary
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Reviews shaping this summary
Bogdan was brilliant! Fast, efficient & a great finish. We couldn’t be happier. Michael made the sales process a breeze, as we did the job in 2 parts as it was 3 floors. Office hiccups could have been... See more
Company replied
At last the day l was waiting to have them fitted.. couldn’t be more than happy.. well worth the money too., from the time order was taken … every one was so helpful…from taking measures to explaining... See more
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Had my shutters fitted today by Bobi. Such an amazing job and very professional. Came on time and left no mess. Excellent service all round from company, from Start to Finish.
Company replied
Company details
About Shutters Factory
Written by the company
Shutters Factory is a family-run business dedicated to offering our customers high quality plantation shutters since 2010. We manufacture, sell and install made-to-measure shutters that not only enhance the beauty of your home but also offer practical benefits such as privacy, light control and insulation, making them a functional and stylish choice for your home.
Whether you're looking to add a touch of elegance to your living room, create a cosy atmosphere in your bedroom, or simply add a layer of insulation to your home, Shutters Factory has got you covered with shutters made from New Zealand Douglas Fir wood, Ash wood, or composite materials; and in all styles: full height, tier on tier, cafe style, tracked or special shapes.
Contact info
Kingston Business Centre, Fullers Way S, KT9 1DQ, Chessington, United Kingdom
- 0148 392 3825
- contact@shuttersfactory.co.uk
- shuttersfactory.co.uk
4.9
Excellent
808 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Perfect fitting
June 17, 2026
Unprompted review
Reply from Shutters Factory
Thank you for your 5-star review! We're delighted to hear everything was fitted perfectly and that you're happy with the result. Thank you for choosing us!
Great workmanship clean and tidy…
Great workmanship clean and tidy workman very pleased with our shutters
June 17, 2026
Unprompted review
Reply from Shutters Factory
Hi Tina!Thank you for your wonderful review! We're delighted to hear you're so pleased with your new shutters and the workmanship provided. It's great to know everything was completed cleanly and tidily.
Very nice installation
Very nice installation, the installer is very friendly and nice. I will recommend him.
June 16, 2026
Unprompted review
Reply from Shutters Factory
Hi Tahmina! Thank you for your lovely review! We're delighted to hear you were pleased with the installation and that our installer made such a positive impression. We truly appreciate your recommendation and support.
Reply from Shutters Factory
Thank you so much, Banaras! We're thrilled you're happy with the work — it was a pleasure. Enjoy your new shutters!
I would highly recommend this company
I would highly recommend this company. From initial consultation to installation it was professional and efficient. Am very pleased with the end product.
June 15, 2026
Unprompted review
Reply from Shutters Factory
Thank you so much, Alison! We're delighted to hear the whole process — from your initial consultation right through to installation — felt professional and efficient. Getting that experience right at every step matters to us, so it means a lot to know you're so pleased with the finished result. Enjoy your new shutters, and thank you for recommending us!
Reply from Shutters Factory
Thank you for the kind words! We're really pleased the fittings came out perfectly — getting those details spot on is exactly what we strive for. Enjoy your new shutters!
Very happy with Bogdan who installed my…
Very happy with Bogdan who installed my shutters this morning and they are the right colour!!
June 12, 2026
Unprompted review
Reply from Shutters Factory
Thank you, Kirti! We're so pleased Bogdan got everything installed smoothly this morning — and that the colour is just right! We'll be sure to pass your kind words on to him. Enjoy your new shutters!
Great shutters
Very pleased with my shutters. I had the front ones done in January and the back ones yesterday. Andre was very good. I always get compliments on them.
June 8, 2026
Unprompted review
Reply from Shutters Factory
Thank you, Lesley! It means so much that you came back to us for the rest of the house — there's no better compliment than a returning customer. We're delighted Andre looked after you so well, and we'll pass your kind words straight on to him. Lovely to hear the shutters are still turning heads too!
Fantastic from Start to finish no…
Fantastic from Start to finish no hassle from the moment we choose to use this company. Shutters look amazing
June 3, 2026
Unprompted review
Reply from Shutters Factory
Thank you for your kind words! We’re thrilled you had a hassle-free experience and that your shutters look amazing. We truly appreciate your support!
Bogdan was extremely efficient
Bogdan was extremely efficient, professional and friendly.
An absolutely perfect job!
June 2, 2026
Unprompted review
Reply from Shutters Factory
Hi John!Thank you for your fantastic review! We’re delighted to hear that Bogdan provided such efficient, professional, and friendly service. We’ll be sure to pass on your kind words.
Excellent and clean work
Excellent and clean work. Fast. Great attitude. Well recommended
June 2, 2026
Unprompted review
Reply from Shutters Factory
Thank you for your wonderful review! We’re delighted to hear you were pleased with the quality of the work, the efficiency of our team, and the overall experience.
Bogdan Carp did a really good job
Bogdan Carp did a really good job! Appreciate it!
June 1, 2026
Unprompted review
Reply from Shutters Factory
Thank you for your kind review! We’re delighted to hear that Bogdan did a great job. We’ll be sure to pass on your appreciation to him.Thank you for choosing us!
Reply from Shutters Factory
Thank you, Stephanie! We’re pleased to hear that you were happy with the efficiency and speed of our service. We truly appreciate your feedback and your trust in us.
They cane on time and made contact…
They cane on time and made contact prior to fitting. These are my 2nd shutters. Just love them.
May 27, 2026
Unprompted review
Reply from Shutters Factory
Hi Jackson,
Thank you so much for your kind words and for choosing us again for your second set of shutters! We’re delighted to hear you love them and that our team kept you informed and arrived on time. It means a lot to have returning customers like you. Enjoy your beautiful new shutters!
Reply from Shutters Factory
Thank you for your lovely feedback!
We’re so pleased to hear you found our team helpful and polite and that you had a great experience with us. We really appreciate your support and hope you enjoy your shutters!
Reply from Shutters Factory
Thank you for your amazing feedback!
We’re so pleased to hear you were happy with the fitting and found everything quick and tidy. A 10/10 recommendation means a great deal to us.
Really pleased with the service from…
Really pleased with the service from Shutters Factory. Bobby, the fitter, was polite, friendly, and very efficient. He installed the shutters quickly and left everything clean and tidy, even taking away all the rubbish. The shutters look great and have made a big difference to the room. Would definitely recommend this company!
May 26, 2026
Unprompted review
Reply from Shutters Factory
Hi Sarah,
Thank you so much for your lovely review! We’re delighted to hear you’re pleased with your new shutters and the service provided. We’ll be sure to pass your kind words on to Bobby.
Thank you for your recommendation and for choosing Shutters Factory — enjoy your beautiful new shutters!
Bogdan is very cooperative and very…
Bogdan is very cooperative and very efficient in his work.
May 22, 2026
Unprompted review
Reply from Shutters Factory
Thank you for your kind feedback! We’re delighted to hear that Bogdan was cooperative and efficient throughout the process. We truly appreciate your support and are glad you had a great experience with us.
Amazing really helpful and done the job…
Amazing really helpful and done the job perfectly
May 22, 2026
Unprompted review
Reply from Shutters Factory
Thank you for the lovely review, Sofia! We’re delighted you were happy with the service and the final result. Your kind words mean a lot to us, and we’re glad we could help!
So Happy .. great transformation from having curtains!
At last the day l was waiting to have them fitted.. couldn’t be more than happy.. well worth the money too., from the time order was taken … every one was so helpful…from taking measures to explaining the process to the correct measurement to having them done on Bay windows … Bobby Came to fit them today.. in the right timescale.. and there is nothing like a perfect fit.. he explained that the quality was waterproof answered all questions.. he also cleared all rubbish’s … thank you so much!
May 22, 2026
Unprompted review
Reply from Shutters Factory
We truly appreciate your amazing review! It’s fantastic to hear that you’re so happy with your shutters and the full service experience. From start to finish, including the fitting by Bobby and the attention to detail on your bay windows, we’re glad everything met your expectations. Thank you for choosing us!
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