Shuttlefare.com Reviews 

1,987
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

One star is way too much for this rating! My originating flight was delayed which caused me to miss my connection in Charlotte and therefore my Shuttlefare pickup in Fort Lauderdale. No one answe... See more

Rated 1 out of 5 stars

Booked a round-trip van transportation between airport and hotel. Pickup from airport went very well and we were happy. However, for the return, the van never showed up, no texts/emails about cance... See more

Rated 5 out of 5 stars

Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that w... See more

Rated 5 out of 5 stars

Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. S... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

ShuttleFare.com AIRPORT SHUTTLE SERVICE - Compare shuttle rates for more than 65 US Airports. Now offering SuperShuttle Blue Van service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

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3.4

All reviews

(1,987)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and communication

Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. So we arrived much later than expected. This was an easy process and made it less stressful. Our ride scheduled thru lift was excellent. Communication and follow up was excellent. Such a great website. I will use it again for sure!

September 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Service was great

Service was great, we called the driver when we got to the airport, it was ciaos as driver was at wrong place.
We wanted to use your service again on return trip however the prices was very inconsistent. Return trip costed 3X more?

August 19, 2023
Unprompted review
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Rated 5 out of 5 stars

There were no issues with my trip

There were no issues with my trip, a Rep contacted me just before I landed and my pickup was 15 minutes early. Got me home with no issues. I would definitely use them again. Price was decent as well.

August 22, 2023
Unprompted review
Rated 4 out of 5 stars

Good service

Roundtrip price was less expensive then if I booked each trip separately with Uber. They communicated through text and were somewhat prompt to respond. Driver information was transmitted before pickup and they got me to where I was going. Overall a good experience.

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THEM

DO NOT USE THEM. I requested a shuttle and they never showed up and refused to refund the money. I Filed a dispute with my credit card

July 30, 2023
Unprompted review
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