Shuttlefare.com Reviews 

1,987
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

One star is way too much for this rating! My originating flight was delayed which caused me to miss my connection in Charlotte and therefore my Shuttlefare pickup in Fort Lauderdale. No one answe... See more

Rated 1 out of 5 stars

Booked a round-trip van transportation between airport and hotel. Pickup from airport went very well and we were happy. However, for the return, the van never showed up, no texts/emails about cance... See more

Rated 5 out of 5 stars

Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that w... See more

Rated 5 out of 5 stars

Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. S... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

ShuttleFare.com AIRPORT SHUTTLE SERVICE - Compare shuttle rates for more than 65 US Airports. Now offering SuperShuttle Blue Van service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(1,987)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Sacramento trip.

Everything was right on time. Communication text messages extremely helpful with updates and description of car, driver's license and car. Cars were clean and driver's were professional and courteous.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

So far

So far, the experience has been great. It was super easy to book online and was BY FAR the most affordable option.
The service itself remains to be seen

August 6, 2023
Unprompted review
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Rated 5 out of 5 stars

The reservation process was easy to use…

The reservation process was easy to use and provided excellent information. When I confirmed the reservation, I realized I had made an error with the date. I followed the details for amending the reservation and received a response immediately. Will use this website in the future

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Corrected my mistake with no problem

I requested the wrong date and was able to call to get it corrected with no problem and the customer service rep was extremely helpful and even had me laughing at my silly mistake.
Price was extremely reasonable and our driver was most pleasing. Engaged us in conversation and made a thirty minute ride seem like minutes!

July 30, 2023
Unprompted review
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Rated 5 out of 5 stars

Great experience!

Our driver, George, was AWESOME! He was there right on time. So friendly and professional. Thank you, George!!

July 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Awesome service

Our driver met us at Tahiti Int airport with a sign & two lei! He had the details for our accommodation & even stayed with us until he knew we were inside. In addition he had cold bottles of water for us & insisted on carrying our two suitcases. A wonderful welcome & service at 1.30am

July 26, 2023
Unprompted review
Rated 2 out of 5 stars

Aa option if arriving during rush hour, but WAY cheaper rides available!

Probably a good plan if arriving during rush-hour. Ridiculous rates. Just call Uber or Lyft! I was charged $70 for what UBER would’ve cost $28 for the distance I needed to go. I gave the driver a $10 tip because he did the job well of getting me from point A to point B. I would not be inclined to use this company again knowing they bagged $40 of my hard-earned cash by overcharging for a ride for which I could’ve paid almost 2/3 less!

July 14, 2023
Unprompted review
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