Sidas UK Ltd Reviews 198

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness in providing relief from foot pain and their overall high quality and durability. Many people also commend the excellent service, noting the quick responses and efficient processes, alongside very prompt and reliable delivery. However, some customers were dissatisfied with certain products, specifically mentioning a lack of cushioning in some insoles and issues with rough sewing in a pair of socks that caused discomfort. A few people also experienced problems with delayed deliveries, attributing these issues to the chosen delivery companies rather than the business itself.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the insoles for... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the insoles, describing them as... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the efficiency and speed of... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and promptness of the service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently went to see a podiatrist as I had a problem. They did their investigations and suggested a simple, but designed off the shelf insole, by Sidas. I searched for them online and ordered two pa... See more

Rated 5 out of 5 stars

I've had a pair of sidas 3feet outdoor insoles for four years, I wear it every day and it's still in great condition. I just bought a second pair so I don't have to keep swapping them out between shoe... See more

Rated 5 out of 5 stars

Ordered Insoles Tuesday morning and they were delivered the next day. After going through the ordering process, I realised I had mistakenly ordered the wrong size of Insole. I found a telephone num... See more

Rated 5 out of 5 stars

Sidas are excellent. Their insoles are first class and kick the competition into touch. I’ve been using their kit for around 3yrs and have never been disappointed. The service is also top class - secu... See more


Company details

  1. Outdoor Sports Store
  2. Orthotics & Prosthetics Service
  3. Running Store
  4. Ski Shop
  5. Sports Accessories Wholesaler
  6. Sportswear Store

Written by the company

Sidas UK Ltd. are the distribution partners for the brands; Sidas, Podiatech, Thermic, Compeed, Point6 Socks, and Kaestle Skis in the UK & Ireland.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

A pair of insoles I ordered was out of stock. I was swiftly contacted by a member of the customer service or stock team that informed me of when it would be next in stock, and also helped amend my order before it was shipped. The delivery arrived in quick time, as was the out of stock item that arrived at a later date. Great service and products will always use Sidas, many thanks

September 18, 2023
Rated 5 out of 5 stars

Excellent insoles

These insoles make my feet feel very comfortable. It feels like I’m gliding when I walk now. This gives me relief from the discomfort I used to feel.

September 19, 2023
Rated 4 out of 5 stars

Helpful website

Helpful website. Found it straight forward in selecting most suitable insoles for different activities. Unfortunately one of the three was out of stock. I was however contacted and assured they would send on as soon as back in stock.

July 19, 2023
Rated 5 out of 5 stars

Very good service

Delay in the order but really prompt communication and sent the order out a soon as it came back in stock.
The socks are great perfect for long distance running.

June 12, 2023

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