Siennamai Reviews 

243
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality wedding stationery and products, often receiving many compliments. The service is consistently described as superb, with staff being helpful, patient, and proactive, making the process stress-free. Reviewers also highlight quick response times for queries and amendments, alongside efficient handling of requests. Many customers express high satisfaction, often recommending the company and planning to return for additional items. People also appreciate the careful packaging, ensuring products arrive in perfect condition, and the unique, personalized designs.

What people talk about most

Quality

Customers had positive experiences with quality, consistently praising the high standard of products, such as... See more

Service

Consumers find service to be positive, with many reviewers describing it as superb, amazing, and excellent.... See more

Product

Reviewers highlight positive aspects of product quality, consistently describing items as beautiful, high... See more

Invitation

Reviewers express delight with their invitations, consistently praising their beauty and quality. Many... See more

Response time

People report positive experiences with response times, highlighting the speed and efficiency of the service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautifully produced wedding stationery and A2 table plan. Super quick customer service and response to my amends - which were all entirely down to me including changing my mind on the colour. Arrived... See more

Rated 5 out of 5 stars

Sienna mai are so fantastic. The process was really easy, it was so customisable, they communicated really well, and the end result is absolutely beautiful and better than we'd hoped for. We've had lo... See more

Rated 5 out of 5 stars

We approached SiennaMai for our save the date cards. We found they were proactive and quick to respond and understood our needs. The watercolour image looked great and gave the venue an extra edge t... See more

Rated 5 out of 5 stars

Where do I start, this company is outstanding. Both service and products are excellent. They made the whole process extremely easy and the products were delivered next day. We ordered all the stat... See more


Company details

  1. Invitation Printing Service
  2. Wedding Service

Information provided by various external sources

We offer personalised luxury handmade wedding invitations online, customised to your personal wishes by our talented online design team. Found nestled in the heart of Yorkshire, we began as a company in 2009 after finding inspiration in our own handmade wedding invites. Taking pride in our quality and going beyond those made by an online design tool, we ventured out to provide bespoke wedding invites globally including the USA that had a special Sienna Mai touch. Since then we have expanded our horizons and continued to perfect our craft, having received nominations for wedding company of the year and offering an ever-expanding range of unique wedding invitation designs from rustic to vintage and floral to minimalist. We also offer designs for all seasons and cater for summer weddings, winter weddings, spring and autumn weddings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service! Very quick response to all design changes including bespoke text and a picture. Invitations arrived a couple of days after final design confirmed. They look amazing!!

August 21, 2020
Unprompted review
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Rated 5 out of 5 stars

I am so happy with my Wedding Invites

I am so happy with my Wedding Invites, there was a few back and forth emails to get them just right. The customer service was spot on, quick replies and changes until i was 100% happy with them. I was a bit of a pain really lol. I emailed and thanked them as soon as they were delivered. Would highly recommend Siennamai to everyone.

July 24, 2020
Unprompted review
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Reply from Siennamai

Thank you

Rated 5 out of 5 stars

Amazing invitations

Amazing invitations, iv had so many compliments on them. The packing that they came in was so neat and weldone and great communication with the seller. I will be recommending to all my friends

July 22, 2020
Unprompted review
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Reply from Siennamai

Thank you

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Rated 5 out of 5 stars

Amazing service and stunning invites

I highly recommend using Siennamai, the service is fantastic and nothing is too much hassle for them. I wanted quite a few amendments made to my invites, and they were so quick to get back to me and make the edits. The delivery was quick and my wedding invites are just perfect and exactly what I had envisioned. I’m now going to order the rest of my wedding stationary from them too!

July 21, 2020
Unprompted review
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Reply from Siennamai

Thank you

Rated 5 out of 5 stars

so magical

Fantastic website with all they different styles you would want.
Quick service checking that you have all you need for your big day.
Can customise any way you need.
Received order within days of ordering.
Can’t wait to use them for my big day.
Fabulous quality would definitely recommend.

July 20, 2020
Unprompted review
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Reply from Siennamai

Thank you

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