Sif Jakobs Jewellery Reviews 

483
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning jewelry designs, stating that the pieces are beautifully crafted and sparkle wonderfully. Consumers are also very happy with the exceptional quality and lovely presentation, noting that items arrive safely in gorgeous packaging. However, some people mentioned frustrating experiences regarding delivery delays and unhelpful courier services that caused considerable inconvenience. Additionally, some reviewers observed that certain items turned out to be much smaller than anticipated or had unexpected sizing inconsistencies. People buying these products as gifts found these unexpected sizing and delivery hiccups rather disappointing.

What people talk about most

Product

Consumers find product to be filled with satisfaction, frequently highlighting the beautiful quality and... See more

Quality

Clients share positive opinions on quality, frequently praising the beautifully crafted jewellery and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised fast shipping within a... See more

Order

Reviewers mention mixed feedback about order experiences, highlighting both smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really beautiful jewellery that I get many compliments on. I’ve got a few pieces now and all beautifully crafted. I bought two wave rings for stacking, which in the end turned out not to suit, but t... See more

Rated 5 out of 5 stars

First time I ordered from this company. The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as... See more

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality and delivered really quickly. So pleased with my purchase and wouldn’t hesitate to buy from this designer again… 🥰🥰🥰

Rated 5 out of 5 stars

Beautiful jewellery and fantastic customer service. I love the ring I purchased and I will be using this company in the future. There was a mix up with delivery and the staff at sif jakobs fixed it in... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Place your order as usual

We take care of the import duties & VAT!

Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!

Contact info

4.1

Great

TrustScore 4 out of 5

483 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(483)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a ring on Saturday 9th May with…

Ordered a ring on Saturday 9th May with a 2-3 working day delivery. It is now the 19th of May and I still don’t have my ring so I’m not too sure what you want me to review?

May 12, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Millie,
You placed the order during the weekend, which is why it was packed and shipped at the beginning of the following week. Your order has now been delivered, and we hope you will love the jewelry.
We wish you a good day.
Kind regards, Emilie from Sif Jakobs.

Rated 1 out of 5 stars

Bracelet disappointing

Bracelet is too short and very thin. It doesn’t look as nice as the picture. I’m returning it.

May 6, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Helen,
We are sorry that the bracelet did not meet your expectations. The bracelets measurements are described on the website. You are welcome to return the bracelet, and we wish you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Tom, please contact us at online@sifjakobs.com, and we will be happy to help you. Please don’t hesitate to get in touch with us. We wish you a good day. Kind regards Emilie from Sif Jakobs.

Rated 1 out of 5 stars

I haven’t received the order

I haven’t received the order.
Therefore I’m very dissatisfied

April 14, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Kevin, we are sorry to hear about the longer delivery time. Our customers are always welcome to contact us, and we will be happy to look into it further.
Please do not hesitate to reach out so we can assist you.
Wishing you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars

Wrong item sent-Customer Service not helpful

I received the incorrect item (wrong size) and I had to spend half day to convince the lady from customer service. Eventually they accepted their mistake but I had to try hard...

April 7, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Mar, we are sorry if you feel you did not receive help quickly enough we will of course take that on board. We always do our best to assist our customers, so we apologize for your experience. We wish you a pleasant day.
Kind regards,
Team Sif Jakobs.

Rated 1 out of 5 stars

delivery agent has put my parcel to…

delivery agent has put my parcel to dunmow post office. not my home address.

March 24, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Gillian,
We apologize that the shipment was not delivered to your home address.
Please contact us at online@sifjakobs.com, and we will look into it. We wish you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Earrings lovely well packaged and…

Earrings lovely well packaged and delivered on time Great Firm

March 17, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Christine,
Thank you for your review, and we’re pleased to hear of your satisfaction. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Great qualty and speedy service

Great quality and speedy service

March 9, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Lissy,
We are pleased to read that you are satisfied with the jewelry and the service. We look forward to assisting you again. We wish you a good day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Impressive customer service

First time I ordered from this company.
The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as a gift will be much appreciated and admired.

February 26, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Pattie,
Thank you for your review. It always makes us happy to hear about our customers’ joy and satisfaction with their purchase and the overall experience.
We look forward to assisting you again.
Kind regards,
Emilie from Sif Jakobs.

Rated 3 out of 5 stars

My order was selected to be delivered…

My order was selected to be delivered to my house - the courier you have chosen decided not to do this which has led me on a wild goose chase and i still don’t have the item I purchased - I ordered this for a home delivery for a reason - I’ll try the shop it’s been dropped off at tomorrow for a 4th time to see if I can get my item - it’s been an absolute joke to try and get something that I’ve bought

February 16, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Michele,
We are sorry to hear this regarding the delivery. We will contact the shipping provider and get back to you as soon as we have new information.
Wishing you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars

Disappointed with our purchaes

We purchased what were advertised as MEDIO sized earrings but have received what in our opinion are the smallest of the small. We are totally disappointed.

January 15, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Peter,
We are sorry if the earrings do not live up to your expectations. The earrings you have received are the medium size, so they are correct. We wish you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Very Nice Capri Bracelet

I bought a silver chain link bracelet for my partner. She loves it. It looks very stylish. Buying direct from Sif Jakobs was easy using their online brochure and delivery was excellent. My gift was well wrapped and arrived safely in a few days direct from Denmark. I was able to track it across Europe. Buying direct meant my item was cheaper than on the UK high street due to a January sale. I am a very satisfied customer.

January 14, 2026

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