Great service. Good choice of premium apperel that I was looking for. Initial interest ion with in store staff (Oakham) and online chat gave me good guidance on garment sizing. Item I ordered was out... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a great bike fit with Andrew. Having had a year plagued with injuries, I visited Sigma for a bike fit. Andrew really helped me, I left not only with a much better bike position and fit, but a... See more
Bought my second expensive bike from Sigma in a year. All the basics were done very well - correct bike, built well, available on time, set to my measurements… Just left a little disappointed that no... See more
Outstanding customer service, attention to detail and mechanical competency. I purchased my new bike through cycle to work from Sigma Sports in their Oakham store. The C2W process was made super sim... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
South Street, LE15 6HY, Oakham, England, United Kingdom
- 0333 006 8833
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great stock really helpful 100% recommend
Sigma have so much stock for triathlon so I booked and appointment to purchase several items. Ian looked after me and it was fantastic to receive advice from someone who understood the sport and himself from a swimming background. Ian couldn't have been more helpful. I will definitley use again. 100% recommended
Had my bike serviced.mechanic rang me…
Had my bike serviced.mechanic rang me to find out if I had an issues. Then rang me again to explain everything that he had worked on.brilliant professional service
Knowledgeable, excellent customer care...
Excellent customer service by the guys in the shop. Very respectful, and helpful, which I don't always find as an older female rider.
The guy who helped me buy shoes clearly knew what he was talking about.
Bike Servicing
Great shops, amazing staff. Had my bike serviced in Oakham ahead of The Traka and enjoyed a great race with no mechanicals, thank you.
Some communication mismatch with delivery timelines, but can’t fault the outcome, thank you.
Easy process very helpful stuff (Will…
Easy process very helpful stuff (Will make sure everything was done properly and show professional support and information about the product , purchase process was done correctly and make me understand everything what I need to know thank you .
The Sigma Oakham store is fantastic
The Sigma Oakham store is always brilliant and great to visit
Staff are excellent, knowledgeable and friendly
Purchased a Specialised Crea 2 Expert…
Purchased a Specialised Crea 2 Expert e-bike from Sigma. Good end of year price. Was served by Kane who was very professional and offered a fitting test to see which frame was the correct size for me. The bike was set up well and the staff clarified a number of points about the bike including letting me have an extra thru axle lever to remove the wheels out on the road. All in all very good service from the Oakham Sigma store.
Friend and helpful service
Great option to reserve the items into my local store in this case two different Garmin watches, so I could look at them and try them both before purchasing one. Really helpful advice when I phoned. Friendly sales assistant in store when I purchased.
Excellent customer service
Knowledge of the staff and friendly…
Knowledge of the staff and friendly customer services. Always welcome and willing to help.
Outstanding Customer Service
Ian was extremely helpful and his advice/guidance resulted in the perfectly fitting wetsuit. There is no doubt I'd have got the sizing all wrong if I'd just trusted the sizing guides from the manufacturer.
He made sure he had enough time to answer all my questions so the whole process was great. Thank you Ian!
Trek pickup
Kane was very helpful and he made the bike pickup arrangements easy. The handover was thorough and I felt that all relevant points were covered, even setting the saddle position, fitting the pedals that were purchased and helping to get the bike into my car. Excellent attention to detail. I would thoroughly recommend this store.
The team at Sigma are brilliant. My go to shop!
The team at Sigma are brilliant, always very knowlegable and helpful. give honest advice and always have great prices. no pressure selling.
The sales assistant was very helpful &…
The sales assistant was very helpful & the items were in stock at a great price.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







