Im really happy that they had PPE to fit the larger lady engineer! However, 6-7 days later and no shipment/delivery confirmation. This has delayed my starting an engineering role on time, as I dont h... See more
Company replied
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See what reviewers are saying
Really high quality service from this company. I ordered two 3 metre lengths of steel hydraulic tubing. The order was confirmed by an email from the company and arrived promptly (within 2 weeks), beau... See more
Company replied
I purchased 3 x 20 litre black Faithfull Jerry cans. Ordering o line was easy, the consignment was well packaged, arrived on time and undamaged, and the product proved fit for purpose and value for m... See more
Having ordered a part for a pressure washer from Signet they were unable to access it from their supplier immediately. Signet contacted me and informed me of the delay with an option to cancel (I didn... See more
Company replied
Company details
Written by the company
Your One-Stop Shop For MRO Products. At Signet, we take pride in being your reliable partner for a wide range of industrial needs. With a legacy of excellence and a commitment to customer satisfaction, we offer a comprehensive range of products and services tailored to meet your individual requirements. Our dedication to quality, innovation, and professionalism sets us apart in the industry. Our agile nature and ability to react quickly to customer requests is why industry leaders have trusted us for over 25 years.
Contact info
Unit 3 Bullrush Business Park, DN4 8SJ, Doncaster, United Kingdom
- 0845 124 7344
- webshop@signetid.co.uk
- signetid.co.uk
4.3
Excellent
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Signet
Good Afternoon, thanks for the great review, I will pass your comments onto our warehouse team.
We look forward to seeing you again soon.
Thanks
Hannah
Signet Industrial Distribution Ltd
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Good quality and price
Quick delivery and good quality. Recommended. Thankyou
November 1, 2024
Unprompted review
Reply from Signet
Hi Alison, thanks for the great review! I am really pleased to hear you would recommend us!
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial
Parts arrived in the time and were…
Parts arrived in the time and were correct.
November 22, 2024
Unprompted review
Reply from Signet
Hi Allan, thanks for the great review. We look forward to seeing you again soon.
Many Thanks
Hannah
Signet Industrial
Reply from Signet
Hi Jamie, thanks for the great review. We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial.
Great service
Great service. Highly recommend. Quick and easy to deal with online, quick shipping and great pricing. Would definitely use again.
October 17, 2024
Unprompted review
Reply from Signet
Hi Michael, thanks for a great review! I am really pleased you found your experience so positive.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial
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Part sourced quickly and delivered with…
Part sourced quickly and delivered with minimal delay. Will definitely use this company in the future
October 25, 2024
Reply from Signet
Hi Lee, thanks for the great 5 star review. I am really pleased to hear we were able to offer you a smooth experience.
We look forward to seeing you again soon.
Many Thanks
Hannah
Signet Industrial
Great communication
Great communication, good prices, for the items I ordered. Thank you.
October 30, 2024
Reply from Signet
Good Afternoon, thank you for the 5 star review!
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial Distribution
Fiskars X10
Brilliant service and good price.would recommend and buy from Signet again. Gerald
October 25, 2024
Unprompted review
Reply from Signet
Dear Gerald, thank you for your feedback and 5 star review. I am so pleased you would recommend us and would buy from us again.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial
Wera Screwdriver
Narrowly the best price I could find. Excellent email confirmations of order and delivery updates. Well packaged and arrived without any issues. Absolutely nothing to complain about. I will happily use Signet again for any future purchases they are able to meet.
October 29, 2024
Reply from Signet
Hi Tony, its great to hear all the positive feedback regarding your Wera order.
Thank you for the glowing review.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial
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Exactly what I needed
Took me ages to find something that worked for what I needed them for, so was relieved when these did the job great and arrived within a few days of ordering. I will be ordering more
November 1, 2024
Unprompted review
Reply from Signet
Hi Jon
Thank you for the great review.
I'm so pleased you managed to order the correct part from us and it came within the expected time frame. Its always great to hear such positive feedback from our customers.
I look forward to seeing you again soon.
Many Thanks
Hannah
Signet Industrial
Outstanding service from Signet
Really high quality service from this company. I ordered two 3 metre lengths of steel hydraulic tubing. The order was confirmed by an email from the company and arrived promptly (within 2 weeks), beautifully packed along a wooden batten to protect the steel. The order was delivered free by courier as standard. I honestly couldn't have asked for better service and I will definitely buy from Signet again.
October 7, 2024
Reply from Signet
Hi Michael, thank you for such a wonderful review!
We pride ourselves in offering first class service, and its always great to hear when a customer has received this.
I look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial
The price was comparable with other…
The price was comparable with other suppliers, but the item could be delivered in 3 days so I ordered.
No communication till after the delivery date had been and gone. My item arrived nearly 2 weeks later. No explanation, just the odd email stating that my item was being processed.
October 10, 2024
Reply from Signet
Hi Simon, thank you for taking the time to leave us a review. I am sorry we have not met your expectations.
This is not our normal level of service, and we have reviewed the information and have made changes to ensure that we are giving our customers the most up to date information about their orders.
Please accept our apologies, and hopefully should you give us the opportunity we can change your mind on our service levels.
Kind Regards
Hannah
Signet Industrial
Reply from Signet
Hi Hazel, thank you for the great review, I am really pleased you felt the service and support were up to standard.
Many Thanks
Hannah
Signet Industrial
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Quick and easy to deal with.
Easy to order,great communication and quality tools with quality service.
October 2, 2024
Reply from Signet
Hi Phillip, thanks for the 5 star review, its great to hear you found it easy to order and that the team communicated well.
Many Thanks
Hannah
Signet Industrial
cost saving and high-quality industrial equipment
It is definitely most cost saving and high-quality industrial equipment I found. I shared and recommended to colleagues and company. I will purchase again in future.
September 23, 2024
Unprompted review
Reply from Signet
Good Afternoon Lawrence, thank you so much for the fantastic review.
I am so pleased that you find our products of high quality, and have been recommending us to your work colleagues.
We look forward to seeing you again soon!
Kind Regards
Hannah
Signet Industrial Distribution Ltd
Good value and product arrived earlier…
Good value and product arrived earlier than expected. Will definitely order from this Company again.
September 10, 2024
Reply from Signet
Good Morning Angela, thank you for the great review. I am so pleased we managed to exceed your expectations.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial Distribution Ltd
Reply from Signet
Hi Brian, thanks for the great 5 star review! We look forward to seeing you again soon!
Many Thanks
Hannah
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Good stock levels displayed on website
Good stock levels displayed on website, after ordering was informed they had to speak to their supplier delivery was then a week later which was far too long
August 29, 2024
Reply from Signet
Hi Keith, I am very sorry that the delivery took a week, we had stock of 2 of the 4 items you ordered, we had to back order from the manufacturer to fulfil your order. We did send you a message to make you aware of this. I am very sorry you were not happy.
I hope we can meet your expectations next time.
Many Thanks
Hannah
Great service and good communication
Great service and good communication. Highly recommended.
September 6, 2024
Reply from Signet
Thank you for the great review. We look forward to seeing you again soon. :)
Hannah
Misleading info and pictures
Wrong item sent.
Showed different on picture and the item received is very cheap quality,completely different design to what was showed in the picture!!!
August 5, 2024
Reply from Signet
Good Afternoon Mr Shah, thank you for your feedback.
I am sorry you felt the item was of "cheap quality" I cannot see that you have tried to contact our sales department about this issue. If you can drop me a message webshop@signetid.co.uk with your telephone number I can give you a call to discuss.
Many Thanks
Hannah
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