Im really happy that they had PPE to fit the larger lady engineer! However, 6-7 days later and no shipment/delivery confirmation. This has delayed my starting an engineering role on time, as I dont h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really high quality service from this company. I ordered two 3 metre lengths of steel hydraulic tubing. The order was confirmed by an email from the company and arrived promptly (within 2 weeks), beau... See more
Company replied
I purchased 3 x 20 litre black Faithfull Jerry cans. Ordering o line was easy, the consignment was well packaged, arrived on time and undamaged, and the product proved fit for purpose and value for m... See more
Having ordered a part for a pressure washer from Signet they were unable to access it from their supplier immediately. Signet contacted me and informed me of the delay with an option to cancel (I didn... See more
Company replied
Company details
Written by the company
Your One-Stop Shop For MRO Products. At Signet, we take pride in being your reliable partner for a wide range of industrial needs. With a legacy of excellence and a commitment to customer satisfaction, we offer a comprehensive range of products and services tailored to meet your individual requirements. Our dedication to quality, innovation, and professionalism sets us apart in the industry. Our agile nature and ability to react quickly to customer requests is why industry leaders have trusted us for over 25 years.
Contact info
Unit 3 Bullrush Business Park, DN4 8SJ, Doncaster, United Kingdom
- 0845 124 7344
- webshop@signetid.co.uk
- signetid.co.uk
4.3
Excellent
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Signet
Hi Michael, great to hear you found our website easy to use. We look forward to seeing you again soon.
Thanks
Hannah
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Reply from Signet
Hi Adrian, thanks for the 5 star review! We hope to see you again soon.
Thanks
Hannah
Great service
Great service. They let me know there was a lead time for the product which was fine. I would definitely use them again.
August 7, 2024
Reply from Signet
Hi Ashton, thanks for the great 5 Star review, we always aim to give the most up to date information so that we can to keep our customers informed.
Enjoy your painting and we look forward to seeing you again soon.
Many Thanks
Hannah
Reply from Signet
HI Simon, thanks for the 5* review. We look forward to seeing you again soon.
Kind Regards
Hannah
Very helpful staff.
July 26, 2024
Reply from Signet
Hi Ziad, thank you for the wonderful review, we look forward to seeing you again soon.
Kind Regards
Hannah
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Reply from Signet
Hi Alasdair, thanks for the great review, we look forward to seeing you again soon.
Kind Regards
Hannah
Very good service highly recommended …
Very good service highly recommended will be using again and again
July 25, 2024
Reply from Signet
Hi Graham, thanks for the great review. We look forward to seeing you again soon.
Kind Regards
Hannah
Part fit for purpose
Part fit for purpose good quality accurate description
July 27, 2024
Unprompted review
Reply from Signet
Thanks for the great review Mike.
Kind Regards
Hannah
Part did not have the height in the…
Part did not have the height in the dimensions so unfortunately did not fit my application
July 16, 2024
Reply from Signet
Hi Tim, I am sorry that the dimension you needed were not on our website. We list the most common measurements as per the manufacturers descriptions. However, if you ever need some extra information please get in touch via webchat, phone or email and one of the team would be happy to help.
We look forward to seeing you again soon.
Kind Regards
Hannah
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Reply from Signet
Thanks for your 5 star review Sibley, its always great to hear we have "good service" we look forward to seeing you again soon. Hannah
Reply from Signet
Thanks for the 5 star review Simon. We look forward to dealing with you again soon. Hannah
Great product at a good price and good…
Great product at a good price and good communication regarding delivery
June 24, 2024
Reply from Signet
Thanks for the great feedback Dave, we like to pride ourselves on our customer service. We look forward to dealing with you again soon. Hannah
Reply from Signet
Thanks for the 5 star review Graham, we look forward to dealing with you again soon. Hannah
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Great service overall
Great service overall. Website is easy to use, prices are competitive and customer service is prompt and efficient. Any queries were dealt with quickly and in a professional manner.
May 9, 2024
Unprompted review
Reply from Signet
Hi Karen, thank you for such fantastic feedback, I will be sure to let the team know. We look forward to dealing with you again soon. Hannah
Great product
Had to wait a while for product to come back in stock but then it was dispatched immediately - Thank you!
May 30, 2024
Unprompted review
Reply from Signet
Hi C.N thanks for the 5 star review. Hannah
Reply from Signet
Hi Donald, thanks for the 4 star review. Hannah
Quick delivery good service
May 1, 2024
Unprompted review
Reply from Signet
Hi Wiseman, thanks for the 5 star review. Hannah
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Competitive price on branded item.
Competitive price on branded item.
Fast and efficient dispatch.
April 29, 2024
Reply from Signet
Thanks Nick!
Waited a month for delivery
Waited a month for delivery. Not advised they were waiting for items until i asked. Only good thing was my refund was processed quickly. Automated emails advising you are waiting for all or part of the order would be helpful. I needed the items quickly and should have been advised when ordered.
May 1, 2024
Unprompted review
Reply from Signet
Hi Mel, thanks for your feedback. We are constantly looking at ways to improve our systems and processes so your understanding and comments are much appreciated. We hope to see you back again in future
Perfect delivery / description second…
Perfect delivery / description second set I had to order because some don’t have the bore hole / security but these are perfect 👌
April 4, 2024
Unprompted review
Reply from Signet
Thanks Brian! Hope to see you back again soon
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