Sihoooffice Reviews 470

After two years of use, one of the armrests on my chair broke. I contacted their customer service, and they were absolutely awesome. They responded right away and mailed me a replacement part super quickly with zero hassle.

What really impressed me the most is that I noticed the new replacement part has an updated design specifically meant to fix the issue that caused it to break in the first place. You can tell this is an absolutely thoughtful and dedicated team that actually listens to feedback and improves their products. Highly recommend both the chair and the company!

I have a C300 chair and I am more than satisfied. The seating is very comfortable and the back support is incredible. The quality of workmanship is at a high level. I recommend it to everyone who has back problems and those who sit for a long time.

The Sihoo C300 Pro has exceeded all my expectations. It is incredibly comfortable, ergonomically well-designed, and the mesh material feels high-quality. What truly sets this brand apart, though, is the outstanding customer service—they helped me quickly and efficiently with a minor challenge I had.

For this price, you won't find a better ergonomic chair on the market. Highly recommended!

I ordered an office chair on 25th January, and it’s now 12th February with no delivery received. The support team keeps saying they are investigating, but there has been no update. The chair was supposed to be delivered within 5 days. How can it possibly take this long?

I've own this chair for 4 years and its been great. It still works like brand new and definitely has helped me a lot keeping my back straight.

I just wanna say thank you to Daisy & Remi from the support team. I bought C300 2 years ago and after some while the mechanism to adjust chair height stopped working. Support was quick with responses, helpful and they sent me a new mechanism to exchange for the old one. Chair works again now like a new one.

Big up guys, this is how to treat the customer! :)

The C300 is an excellent, very comfortable chair for long hours of sitting, and the customer service has been extremely responsive.

One of the best office chairs I have ever owned! Very nice and 3 year warranty you cannot beat. Great customer service

The C-300 is the chair that I finished my master’s program in data analytics in so it holds a lot of sentimental meaning for me. It’s a very comfortable chair and I work for hours on end on it- more than 12 hours a day. It’s the most comfortable chair I’ve had in my life. And when I did have a problem with the lumbar support getting knocked loose, SIHOO customer service resolved it promptly by giving me a new chair since they weren’t going to have the part for a while! This was very nice of them to do. I highly recommend the Sihoo C-300. It’s comfortable and provides great back and neck support allowing me to work towards my goals in comfort. Thank you, Sihoo!

I’ve just bought the SIHOO Doro C300 and I’m beyond impressed! It’s incredibly comfortable even after hours of sitting — the breathable mesh keeps me cool and the dynamic lumbar support actually adapts as I move around, so my back feels supported all day. The headrest and 4D armrests are great for finding the perfect position, and the overall build feels solid and durable. Assembly was easy and quick. A brilliant ergonomic chair for work or home office — totally worth the purchase

C300 is an excellent chair with very reliable build quality. Although it’s made in China, the quality is impressive, and both pre-sales and after-sales support are fast and responsive.

I personally recommend the C300 Pro—it’s absolutely worth it and offers better value than other chairs in the same price range. The armrests, back support, and mesh material are all clearly superior.

Overall, buy with confidence.

Do not order directly from this company. Placed order 12/16 and everything showing processing, money withdrawn...blah blah blah. Today 1/14 still zero movement on the provided tracking for this chair. Reached out to customer service 1 week ago. Was assured that they would contact shipping and correct the problem...............still no movement.

This review is in relation to the New Zealand online store.

I purchased the chair. It took three weeks to arrive and when it did, I assembled it and immediately found that it felt weird. Almost like I was leaning forward in the chair. It's also extremely uncomfortable during long sitting periods. The customer service team were horrendous. Never answered my email and claimed they wouldn't be able to help me.

I would avoid this company.

I had a great experience with Sihoo’s customer service. They honored the warranty on my chair without any issues, and they went above and beyond to help me get everything fixed. Highly recommend!

I am extremely impressed with the quality of the chair and with the customer service. I ordered the M18 classic office chair on Saturday and queried the delivery yesterday due to it saying I'd receive it by Thursday but not yet dispatched. I got a response quickly and received the chair today (Tuesday). Easy to put together with the instructions. Unbelievably comfy, almost too comfy!!! My back feels so well supported. Very happy customer, thank you!

ordered the Sihoo M57 chair. The chair is very good quality and easy to assemble. I would like to give special attention to the customer support. Unfortunately, the package did not arrive on the scheduled date due to issues with the delivery service in my country. However, the support team stayed in touch with me every day and did everything possible to ensure that I received my package as soon as possible!

I needed a new office chair and looked at the Herman Miller collection. Frankly, I ended up with the C300 and could not be happier! This chair has more adjustments, more bells and whistles and frankly, does so much more than the pics describe. Worth. Every. Penny! I'll be back!

I’ve owned a Sihoo office chair for 2 years. I love the design and functionality and look of the chair. It compares to hi tech office chairs that cost hundreds more. I have also found Sihoo’s customer service to be excellent. They respond quickly and with great care. I highly recommend buying from them.
Bob Gorelick Atlanta, GA

The Sihoo Doro-C300 office chair has been an excellent addition to my home office setup. Before this chair, I had a cheap desk chair for years with not much Ergonomic support at all. This chair has made been such a relief on my body after using it for hours on end almost every day for 2 years. I had a small mishap with a piece being broken & the customer support was excellent, offering to send a brand new chair in replacement as it was still within the 3 year warranty. I will continue to purchase Sihoo chairs & recommend them to friends & family as well.