Sihoooffice Reviews 

Bought an M18 office chair from working from home, quoted 5-8 days delivery and it was delivered the next day! I even ordered late in the afternoon.

Very happy with the service and product, highly recommended.

Overall, great chair. Only problem was that it started squeaking after a few months; but customer service was extremely helpful and even sent a replacement seat + tools for free.

I bought their deluxe S300 chair and so happy! Solid build and feels great to plop down on. I didn't think the armrest control was a big deal. Then I kicked back brought the arms in and adjusted the height. Very relaxing. I think everyone should invest in good tools and this is definitely one of them for me.
Also purchased the adjustable table and it is really cool. Sometimes I make it go up and down for fun, it's nice. When I show people in the office they are always impressed. I like the way it matches the exact height of my desk when I need it to. I did have a concern with my delivery, reached out on the chat from their web site and they provided excellent service. Highly recommend this company. Note -> I purchased direct

Lifetime Warranty!

Sihoo has their lifetime warranty of their office chair. I have purchased their C300 more than a year ago and they can send me a replacement chair with no charge! Love the warranty!

I love my SIHOO chair and didn’t want to change it so they kindly gave me a free replacement headrest, customer service 10/10!

UPDATE: so after demanding for 30% restocking fee for the order that NEVER EVEN GET PROCESSED, today the team was threaten me to remove the old review (which was written without any inappropiate language and was just asking about my order update) or else I wont be able to get a full refund.

No wonder they dont have much bad reviews since they threaten their own customers to take down their review instead of fixing the problem

Happy to provide the proofs for anyone that asking whether this review was legit

We bought the S100 and C300. Both chairs arrived within a few days. The packaging was good, not much plastic. The manual was easy to understand and all screws and tools are included, there's an extra screw for each type and it's well sorted and described.
The chairs are comfortable and have many settings to setup the chair like you need it.
The only downside are the wheels which aren't perfect. But these can easily be changed to third party ones which fit my needs better.

Had an issue with the Doro c300 squeaking so contacted support - received response in less than a day with steps to rectify the issue. Was even offered a new lumbar pillow. Fast and professional customer service, would recommend.

Customer service is painful, they come up with some many hoops to jump that you eventually give up. Chair was faulty and just kept getting another task to do (6 emails and 2 videos) instead of just replacing it. Still no solution!?!!

Actually, I had a great experience with the SIHOO ergonomic chair three years ago, when I first used the M57 chair in the office of my old company. Therefore, I had no doubt when deciding to buy this M57 chair again to support my study and work at home. The setup of this chair supports my back a lot, which definitely improves my productivity compared to a general chair. SIHOO also offers a discount for students, which I sincerely appreciate. I would love to recommend this to everyone who needs a good-quality ergonomic chair at an affordable price to support their working/studying experience.

Exceptional Service and Customer Care at Sihoo!

I recently purchased a luxurious chair from Sihoo, which was already on discount. Just a few days after my purchase, I noticed an even bigger discount on the same chair. I decided to reach out and ask if they could compensate the difference so I could also benefit from the new offer. To my delight, Sihoo agreed immediately, without any hesitation.

This experience truly shows that Sihoo is a company with strong values. For them, it’s not just about profit, but about making customers happy and listening to their needs. Their willingness to help and ensure my satisfaction proves that they are trustworthy and reliable.

Thank you, Sihoo, for your excellent service! I highly recommend them to anyone looking for quality products and outstanding customer support.

Great customer support. Very understanding! Great people in general.

I’m quite happy with my Doro C300 chair. The design is modern and appealing, and the mesh material makes it very comfortable even for extended periods of sitting; perfect for people like me who work from home.

Initially, the backrest supports broke, but the customer service was excellent and quickly replaced the broken chair with a new, improved version free of charge.

One downside is the squeaking noise that started about 1–2 weeks after use, which can get a bit annoying.

The main material is hard plastic, but it still feels sturdy and of good quality.

All in all, it’s a good chair for its price range with some room for improvement.

’ve been using the SIHOO C300 chair for about a week now, and I’m honestly impressed. As someone who regularly suffers from back pain, I’m very picky when it comes to chairs — but this one exceeded my expectations.

The comfort level is outstanding, especially in the lumbar area. The lower back support was something new for me, and it took a bit of time to understand how it works and how it interacts with my posture. But once I got used to it, it felt really good and supportive.

The packaging was secure and neat, and the assembly process was smooth and actually enjoyable — everything was clear and well-organized, which made the setup stress-free.

I also reached out to the SIHOO support team for an additional part to improve my experience, and they’ve been very responsive and helpful, usually replying once or twice a day. They were genuinely supportive and worked with me to find a good solution.

Overall, I’m very happy with this purchase. Great product, great support — and most importantly, my back is thankful!

I recently purchased two chairs from this company, and sadly, both experiences were extremely disappointing.

The first chair, the Shioo S100, arrived in what I would describe as awful condition. It was covered in oil and sticky to the touch — I realize some people might not mind that, but to me, it felt completely unhygienic and unusable.

Still hoping for a better experience, I ordered a second chair, the Shioo M57. Unfortunately, this one was even worse for me. It felt way too small, very uncomfortable, and the mesh material felt sharp and irritating — honestly, it feld like being poked by a stingray. I know comfort is subjective, but this chair just didn’t work for me at all.

When I tried to return the S100, it ended up being sent back to my own address just two days later. I don’t know if the return label was faulty, but that’s not something I should be held responsible for.

The company promises a Customer Satisfaction Guarantee, but so far, I haven’t experienced anything close to that. Support has been slow to respond, unhelpful, and the return process is dragging on far too long.

I expected much more — both in terms of product quality and service especially from a company this big

Great Custumer Service

Outstanding Chair and Service – Highly Recommended!

I’m extremely happy with my purchase of the latest model chair from Sihoo. The design is exceptional – both futuristic and elegant – and it’s incredibly comfortable to sit in for long hours. The build quality is top-tier: solid, durable, and made with premium materials that clearly reflect high standards. The chair feels very stable and secure, with a solid structure that gives me full confidence it will last for years.
What impressed me just as much as the chair itself was the company’s customer service. They responded to my questions very quickly and professionally, which I truly appreciate.
I highly recommend this chair to anyone looking for both comfort and durability. It’s a perfect choice for professionals or anyone who values ergonomic support and style in one product.

Sihoo ergonomic chairs have excellent adjustment points and good comfort.
Mine had some screws break after 2 years, and customer support was quick and easy with sending a replacement backrest.

I like the chair, but will know better after using it for more than 3-4 days; say in a year or so. The package arrived undamaged, and the packing was very good. Assembly was straightforward with no missing or damaged parts. My order apparently got lost somewhere, it took a threatening email to get things back on track. My advice is to follow up with support if you haven't received tracking data after 5-6 days.