Silk & Bubble Reviews 756

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Iv just purchased silk and bubble, not even exajurating I used it for the first time yesterday as a 10 min treatment after washing my hair firstly IT SMELLS DIVINE, secondly I cant belive how smoot my... See more

Rated 1 out of 5 stars

I ordered the besties bundle mask x2 and I only received one bundle. I have emailed the team several times also via Instagram, filled in online form, Facebook messenger and have had no reply back. Abs... See more

Company replied

Rated 1 out of 5 stars

I wish I had read the reviews before placing an order. I ordered the ultimate bundle, more than a month ago and still not received my order despite chasing them up via email and social media. Appallin... See more

Rated 4 out of 5 stars

the hair mask is quite an expensive product but worth the price. for a first timer, i’ve only used it twice in one week and the results were amazing, my hair literally feels so soft & shinier with les... See more

Company replied

Company details

  1. Wellness Center

Written by the company

Silk & Bubble are no ordinary brand. Striving to develop a product born of the company’s ethos and values while cultivating a formula that delivers ground breaking results has been no easy task. This 100% organic, vegan and cruelty free super nourishing hair growth mask takes your haircare regime to another level. A glorious medley of coconut, fig, aloe vera and argan oil gently replenish and restore dry and damaged hair while blessing your locks with the strength and body you never thought possible.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

The best hair product I have purchased

The best hair product I have purchased!
This product has helped my hair stay healthy and stronger. It smells amazing. You don’t need to use a huge amount of mask to cover the whole hair. I used silkandbubble over a year now and I won’t ever stop using it. Best investment for good and healthy hair!

February 8, 2021
Unprompted review
Silk & Bubble logo

Reply from Silk & Bubble

Hi Rifa,

Thanks for taking the time out to leave us such a brilliant review.

We are so happy the hair mask is working for you and appreciate your loyalty 😊

Thanks
Crissy

Rated 2 out of 5 stars

I've been using silk and bubble for 8…

I've been using silk and bubble for 8 months now. Its a good hair mask however for £30 the tub is very small. I have managed to get 6/7 use out of it. I have spent £20 on other products such as organic hand made body butters which last me 6 months :) so the question is do I continue to wear silk and bubble and spend £90 so it last me 3 months or stop using it and try somewhere else??

The mask smells amazing but I dont think I will buy further unless the tubs got bigger or the price drops 🤔

February 5, 2021
Unprompted review
Silk & Bubble logo

Reply from Silk & Bubble

Hi Mena
Many thanks thanks taking the time out to leave us an honest review.

As a loyal customer, you may be aware that we offer regular discounts through promotions on our brand, giving first time buyers and regular customers a chance to try the products or stock up on their favourites.

So that you don't miss out on our next special promotion, we would suggest subscribing to our mailing list so you're the first to know about special deals 😊

In terms of uses per pot, we estimate one pot to be used in a month as we recommend using the hair mask on a weekly basis depending on the condition of your hair.

So, yes, we think you should continue using it if it is working for you but always keep an eye out for our special offers which are available almost every month 😊

Tanya x

Rated 5 out of 5 stars

I have been using this mask for quite a…

I have been using this mask for quite a while now. I have seen this mask being used my many people but didn't think it would be as amazing as they said until I actually tried it myself and now I can't get enough of it! This mask is just purely amazing and I wouldn't use any other mask on my hair ever again!

February 2, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Silk & Bubble Hair mask

This silk and bubble hair mask has worked wonders on my hair! It's restored the dead dull hair I once had. Now my hair has a lovely shine and I feel as though it has helped with growth and making my hair stronger. Would highly recommend.

January 30, 2021
Unprompted review
Rated 2 out of 5 stars

I hope this helps x

When i first bought it and used it, the product itself worked wonders, however I’m not really happy about the longevity.. as it says on the tubs “use 2/3 times per week” I’ve used it twice over the past few months and it’s already finished on my second use. Baring in mind my hair is Long and thick, i just needed something to make my hair shine and look healthy as it seems dry. For £30 you don’t get much product. I’ve bought foundations that are £30 and you get more usage out of that probably 20x over.
I bought a drugstore hair mask for 3x less of the price and I’ve used it 10x and still not finished the tub, Unfortunately I’d 100% agree the Silk & bubble mask isn’t worth the amount of product you’re getting.
I’d recommend getting it if you have short hair or thin/coarse hair. Anyone with thicker/ long hair like mine, you’d have to save your pennies and buy 3 tubs because just 1 tub won’t last long.
Overall love the smell and leaves hair feeling nourished.

January 29, 2021
Unprompted review
Silk & Bubble logo

Reply from Silk & Bubble

Thank you for your honest feedback about our Silk and Bubble hair mask. We appreciate your loyalty to our brand and your valuable input on our product.

We understand that the price of our hair mask may seem high for the amount of product you receive, but we believe that the quality of our natural ingredients and the effectiveness of our formula make it worth the investment. However, we understand that every customer has different needs and preferences when it comes to their hair care routine.

We apologize that the product did not last as long as you had hoped, and we will take this into consideration as we continue to develop and improve our product. We appreciate your suggestion and we are constantly working to improve the value we offer our customers.

In the meantime, we encourage you to explore our other hair care options and see if there is another product that better suits your needs and budget. We value your business and thank you for choosing Silk and Bubble for your hair care needs.

Rated 5 out of 5 stars

My review

Been using it for over a year now and my hair has grown so much! It also leaves your hair silky shiny and soft!

January 25, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Saba Kosar - Honest Review

Hey Guys,

So I purchased the 'silkandbubble' hair mask a few months ago as I was suffering from hairloss! (follow me on instagram and you'll see how long my hair was before, oh I do miss it)..
I purchased this product as I heard really good reviews and now.. because of my results and the difference of my hair, I will be purchasing my second hair mask. The mask has helped my hair alot - mainly with the thickness & dryness!
I mean, if your working from home like me.. I would definitely recommend purchasing it, and seeing the results for yourself!

Saba Kosar

January 18, 2021
Unprompted review
Rated 3 out of 5 stars

Overall don't recommend it

Overall don't recommend it. It makes the hair oily and doesn't have much softening effect after wash. For the price it basically doesn't do anything special but itsmells amazing.

January 9, 2021
Silk & Bubble logo

Reply from Silk & Bubble

Hi Jasmine,

Thank you for your honest review.

We are sorry to learn that your hair becomes oily after use. To avoid this, we recommend using it away from the roots, rather from mid lengths down to the ends. If you want to apply it to the roots then we recommend using the smallest amount. Our hair mask is super moisturising so a little goes a long way.

Also, you could try the different treatments we recommend. If you have tried the more intense treatments like the overnight one or a few hours before the shower, you can try the in shower treatment after your shampoo by leaving it in for about 10 minutes then rinsing it our thoroughly.

We would love to help you get more out of the hair mask so if you have any further questions or queries, please contact us at info@silkandbubble.com.

Thanks
Tanya

Rated 1 out of 5 stars

Me and my friend brought the bundle…

Me and my friend brought the bundle last year and unfortunately it hasnt worked well for me. It made my scalp very dry and I still lost hair. I guess I was unlucky but one thing i can say is it SMELLS AMAZING!! I used this alot as I wanted to see what the rave was about but it didnt have any benefit and my hair was still thin.

January 6, 2021
Unprompted review
Silk & Bubble logo

Reply from Silk & Bubble

Hi there,

Thank you for your honest review.

We are sorry to hear that you have not seen the results you were hoping for just yet. Everyone is different and results vary on an individual basis but we would always advise our customers to use our products for at least 3 months to see noticeable results. The hair mask works to improve the growth and texture of existing hair follicles hence why we recommend continuous use.

We would love to discuss this further with you and help you get the most from our products. Please email info@silkandbubble.com and we will be happy to help.

Thanks
Tanya

Rated 5 out of 5 stars

Truly love it

Truly love it!
My hair had become very dry from dying my hair and I tried everything for it.
I've used this product 3 times and it's made such a huge difference, my hair is no longer dry and looking dull, its shiny and looks very healthy and the product smells divine!

The coconut is not too strong and overpowering, its lush!
Cannot fault it 😊

January 1, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Silk and bubble

I have recently started applying silk and bubble to my hair and I have been astonished with the effective outcome. My hair has become thicker, more silky and increasingly long. It also smells beautiful and my hair looks a lot healthier compared to before!

January 1, 2021
Unprompted review
Rated 5 out of 5 stars

1000 honest used product review

I’ve been buying for nearly a year now and it’s giving me such a shine and smooth hair every time I love this product it’s done wonder to my hair all the way will keep on purchasing no hair mask or vitamin capsule are any compared to these

December 27, 2020
Unprompted review
Silk & Bubble logo

Reply from Silk & Bubble

Hi Taz,

Thankyou for your review!! We are delighted our product has worked wonders for you, if we can assist you with anything please let us know by emailing us on info@silkandbubble.com

Tanya

Rated 1 out of 5 stars

I bought it when it was 40 percent sale…

I bought it when it was 40 percent sale but it hasn't done anything to my hair hoe they advertise it and say it makes your hair sleek and shiny it's fake my hair was frizzy after using it wouldn't recommend

December 21, 2020
Unprompted review
Silk & Bubble logo

Reply from Silk & Bubble

Hi Sarah,

We appreciate the honesty of your review and we do apologise you feel this way, maybe we can help you.

Some of us suffer from protein build up in our hair, so using any coconut based product can make the hair feel drier, in this case, you would need to try a cleansing shampoo to help reduce protein build up to then be able to benefit from conditioning products like our hair mask.

Please email our customer service team to assist you in resolving this matter on, info@silkandbubble.com

Tanya

Advertisement
Rated 5 out of 5 stars

I will buy this again, recommend it - 5 stars

My hair feels soft just after one use. I do see shine in my hair which wasn’t there before. I have used it 3 times now I am very happy with the result. I really hope it fastens my hair growth too, then it would be my hero. And yes I will buy this product again!

December 10, 2020
Silk & Bubble logo

Reply from Silk & Bubble

Hi Tanzeela,

Thankyou for your review!! We are delighted our product has worked wonders for you, if we can assist you with anything please let us know by emailing us on info@silkandbubble.com

Happy Masking!

Rated 5 out of 5 stars

The best

The best! I’ve been using this since April 2020 and my hair has never been better, the hair fallage has reduced, my hair is silkier and shinier & most importantly so much healthier! Thank you silk and bubble for your wonderful product, I have re-purchased it several times and will continue to do so! P.s it smells amazing which is a plus x

December 7, 2020
Unprompted review
Silk & Bubble logo

Reply from Silk & Bubble

Heyyy TheDentress,

We love your review! We are so pleased our products are working on you!

If we can assist you in anyway please let us know on Info@silkandbubble.com

Happy Masking

Rated 5 out of 5 stars

I ordered silk and bubble for the very…

I ordered silk and bubble for the very 1st time a couple of months ago and its absolutely amazing! My hair feels so healthy and the amount of hair breakage has reduced drastically.

December 1, 2020
Silk & Bubble logo

Reply from Silk & Bubble

Hey Savita,

GREAT NEWS!! We are always incredibly appreciative when we hear our product is working for our Amazing customers.

Happy Masking!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look