Silk & Bubble Reviews 756

TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Iv just purchased silk and bubble, not even exajurating I used it for the first time yesterday as a 10 min treatment after washing my hair firstly IT SMELLS DIVINE, secondly I cant belive how smoot my... See more

Rated 1 out of 5 stars

I ordered the besties bundle mask x2 and I only received one bundle. I have emailed the team several times also via Instagram, filled in online form, Facebook messenger and have had no reply back. Abs... See more

Company replied

Rated 1 out of 5 stars

I wish I had read the reviews before placing an order. I ordered the ultimate bundle, more than a month ago and still not received my order despite chasing them up via email and social media. Appallin... See more

Rated 4 out of 5 stars

the hair mask is quite an expensive product but worth the price. for a first timer, i’ve only used it twice in one week and the results were amazing, my hair literally feels so soft & shinier with les... See more

Company replied

Company details

  1. Wellness Center

Written by the company

Silk & Bubble are no ordinary brand. Striving to develop a product born of the company’s ethos and values while cultivating a formula that delivers ground breaking results has been no easy task. This 100% organic, vegan and cruelty free super nourishing hair growth mask takes your haircare regime to another level. A glorious medley of coconut, fig, aloe vera and argan oil gently replenish and restore dry and damaged hair while blessing your locks with the strength and body you never thought possible.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

756 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

It arrived so quick

It arrived so quick! The next day I believe Thankyou for the quick service. I’ve only used the product twice so can’t really comment on it just yet. Love the mask so far even though it’s quite pricey.. does make my hair Super soft but not shiny as others have advertised.. very strong smell too but worth a try :)

June 29, 2020
Unprompted review
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Reply from Silk & Bubble

Hi Sumaya,

Thank you for your honest review.

Have you tried the different ways of using the hair mask to see which suits you best?

Please have a look at the link below;
https://silkandbubble.com/pages/how-to-use-it

Please email our customer services team on info@silkandbubble.com for any further queries.

Tanya

Rated 5 out of 5 stars

Great customer services and delivery…

Great customer services and delivery was super quick. Only started using the product but my hair felt different after the first use silky and nourished totally recommended thanks silk & bubble.

June 29, 2020
Unprompted review
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Rated 5 out of 5 stars

The best hair mask I’ve ever used.

I initially purchased one silk and bubble hair mask for my mum and as we were a bit unsure. That tub of mask finished within two months. My mum loved this hair mask so I have now purchased another six. My sisters and I also love this hair mask. It really does repair your hair and makes it feel so smooth and silky. Honestly the best hair mask we’ve ever used.

June 28, 2020
Unprompted review
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Reply from Silk & Bubble

Hi Jovairia,

WOW! Thank you so much for taking the time out to review us! We really appreciate it. We feel honoured to have valuable customer like yourself and others.

If you would like to share any results with us please do so by emailing info@silkandbubble.com or get in touch with us via our social media pages.

Tanya

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Rated 5 out of 5 stars

Amazing professional

In the first use of the hair mask I noticed a massive difference. So happy with my purchase will definitely buy again.

June 25, 2020
Unprompted review
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Rated 2 out of 5 stars

Not well suited for oily

Not well suited for oily, thin hair. It made my hair greasy and limp after 1 day. However it is very moisturing and makes your hair feel soft, so would recommend for people with dry hair. The smell is nice, the texture is really creamy and the tub is a good size. Overall a little disappointed but don't want to waste the two tubs I brought so will be using them only on the bottom half of my hair and not on my scalp so it doesn't weigh my thin hair down and make it flat.

June 20, 2020
Unprompted review
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Reply from Silk & Bubble

Hi Sarah,

Thank you for taking the time to leave an honest review!

Yes, our mask is super moisturising and so a little bit goes a very long way especially if you have thin hair.

You may like to try our in-shower treatment after your shampoo, in place of your usual conditioner? All you have to do is leave it in for 10 minutes and then thoroughly rinse it out.

And yes, it's a good idea to avoid the roots in your case and use it from the mid lengths downwards.

Please email our customer services team on info@silkandbubble.com if you have any further queries we can help with.

Tanya

Rated 5 out of 5 stars

As a person who strongly believes in…

As a person who strongly believes in self care and self love, my first impressions from the packaging to the texture to the final result, I believe it's something you should definitely try at least once. It smells gorgeous from the tub and dries into your hair so comb your hair before applying it, I slept in mine and my hair feels nurtured and really soft, the way it should feel. I don't die my hair and it can feel pretty rough at times, hard to tame. After using this it feels so nice, like babies hair and I've recommended it to my sister even though I brought 1 for me and 1 for a friend which I'm keeping for me haha. I get many tangles and I'm not sure if it's any less tangled because I've braided my hair because it's so long to keep it tame it but I brought 2 tubs for a reason, the ingredients 10/10. Know what you put in your hair before you buy something and this also had great reviews before I purchased it.

June 19, 2020
Unprompted review
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Rated 5 out of 5 stars

custmer service was great however i was…

custmer service was great however i was diasspointed my package took over 9 weeks to arrive.

June 19, 2020
Unprompted review
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Reply from Silk & Bubble

Hi Ifrah,

Many thanks for your review, it is much appreciated.

Upon reviewing your order, we can see that due to delivery issues, your package took 4 weeks to be delivered. Unfortunately, we have no control over the handling of packages once they are with the postal services, we just trust that they will be delivered within a timely manner.

We do apologise for the delay in receiving your order.

Thanks
Tanya

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