What a wonderful company Silverado are. First encountered them when I paid the Brighton store a visit. Wonderful, attentive staff and the most gorgeous collection of jewellery. Finally arranged a gift... See more
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I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more
Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more
I ordered two pieces online for click and collect at my local store, which was super easy. The next day I had a phone call to say that unfortunately the pieces weren't in stock at that store but they... See more
Company details
Written by the company
Independent family-owned jewellery business
Contact info
United Kingdom
- silverado.co.uk
4.7
Excellent
182 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Beautiful silver items / dispatched…
Beautiful silver items / dispatched same or next day/ beautifully wrapped too.
July 28, 2026
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What a wonderful company Silverado are
What a wonderful company Silverado are. First encountered them when I paid the Brighton store a visit. Wonderful, attentive staff and the most gorgeous collection of jewellery. Finally arranged a gift voucher via the website for a lovely friend's birthday and the whole process was easy and efficient. Silverado highly recommended !
July 16, 2026
Reply from silverado.co.uk
Thanks so much for your lovely review, Lisa!
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Brilliant service as usual
Brilliant service as usual. Order to delivery in a couple of days.
June 10, 2026
Reply from silverado.co.uk
Dear Flo, we're sorry that the product you received was different from the one you ordered, but we're pleased that this has now been resolved and that you have the necklace you wanted. Thanks for your patience
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Silverado in Guildford is an absolute…
Silverado in Guildford is an absolute gem of a jewellery shop. I recently visited to have a new chain fitted to my Alex Monroe silver pendant, and the whole experience was seamless. The team handled it with great care and attention, making sure everything was just right.
While I was there, I also purchased a beautiful silver ring by Pernille Corydon, which I’m delighted with—it’s a stunning piece and exactly what I was looking for.
The service throughout was excellent: friendly, knowledgeable, and genuinely attentive without being pushy. It’s clear they take pride in both their craftsmanship and their customer care. I wouldn’t hesitate to recommend Silverado to anyone looking for quality jewellery and a truly pleasant shopping experience.
April 17, 2026
Reply from silverado.co.uk
Thanks for your lovely review, Carolyn. It's a pleasure to have you as a customer!
Excellent Service
Ordered a last minute, but beautiful, gift for my friends birthday. I was blown away by the speed it arrived and my friend truly treasured it!
April 10, 2026
Reply from silverado.co.uk
We're so glad you were happy with your experience!
We visited a few weeks ago for my…
We visited a few weeks ago for my daughter’s 21st gift and meant to come back in person. Things meant we couldn’t so I ordered online and the service was great, personal and quick. Thank you
March 10, 2026
Reply from silverado.co.uk
It's great to hear that you were so happy with the service and the jewellery you received!
This bracelet is lovely
The bracelet is lovely, I had previously bought this for item as another present for a friend.
I do think the box/packaging could be a little better as the bracelet slides around indside, so didn’t look very nice when delivered.
March 9, 2026
Reply from silverado.co.uk
Thanks for your positive review! We will review our packaging to ensure this doesn't happen again.
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Excellent customer service and prompt…
Excellent customer service and prompt response to my order. I’ve been a customer for many years and they never fail to impress both staff and jewellery
February 12, 2026
Pretty, dainty bracelet
Made my purchase online. Very easy. This was bought as a gift, my friend loved it. Looks very pretty. Very good value
January 20, 2026
Beautiful necklace and exquisitely…
Beautiful necklace and exquisitely wrapped for a special birthday present. Arrived promptly and the recipient was delighted with it, as was l.
January 13, 2026
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fast delivery
December 4, 2025
Good, efficient service
Ordered a couple of pieces for Christmas. Quick free delivery. Would use again
December 1, 2025
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