Silverado in Guildford is an absolute gem of a jewellery shop. I recently visited to have a new chain fitted to my Alex Monroe silver pendant, and the whole experience was seamless. The team handl... See more
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See what reviewers are saying
The bracelet is lovely, I had previously bought this for item as another present for a friend. I do think the box/packaging could be a little better as the bracelet slides around indside, so didn’t l... See more
Company replied
I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more
Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more
Company details
Written by the company
Independent family-owned jewellery business
Contact info
United Kingdom
- silverado.co.uk
Fantastic range of designers and super…
Fantastic range of designers and super helpful staff that go the extra mile. It’s nigh on impossible to walk in and not buy anything 😂
Great Service
I purchased an egift card as a gift, I wanted to print it to put it in a gift bag rather than send it via an email. I contacted the shop who were very helpful and said the manager would look into it. This was right at the end of the day. The manager resolved it for me, and emailed me that evening. Excellent service, friendly and efficient. I love their jewellery and have purchased many items over the years, and now love giving egift cards as gifts. Would recommend visiting the shop in Bond Street.
I stumbled on Silverado Jewellery shop…
I stumbled on Silverado Jewellery shop a few years ago whilst in Brighton visiting my Step Daughter.
I love all the jewellery from here..
My new earnings for my wedding are perfect!
Thankyou x
I have just received 5 star treatment…
I have just received 5 star treatment ⭐️⭐️⭐️⭐️⭐️
I was having trouble with my gift card, I email the company, who promptly got back to me and even offered a human conversation about the issue!!!! I phoned and it was dealt with Kate, a lovely human! Who sorted it all out.
Could not be happier with the level of customer service.
Very happy customer
Have used Silverado for years and have had no complaints. Great products and delivered on time as always.
Fast delivery
Fast delivery, perfect packaging & lovely bracelet. Very impressed will use again. Thank you
Only a web voucher…
Phoned shop to enquire about gift vouchers, confirmed could order online. Ordered gift voucher online as a gift, was unaware this voucher was only for online purchases and not in shop

Reply from silverado.co.uk
Easy and clear to order
Easy and clear to order - immediate confirmation of order, clear delivery information and perfect, quick delivery.
Excellent .
Absolutely excellent service
Absolutely excellent service! Quick, good communication and beautiful product! Thank you!
Great communication
Great communication, and very fast. My order arrived the next day and I was thrilled with the product and the packaging.
Excellent all round service.
Placed an online order. Great website, great prices, fast delivery. Earrings are beautiful. First time buying from Silverado and will definitely be back. Excellent.
Disappointing
I was not shown the item upon collection, simply handed the bag. Having opened the earrings, they appear different to the web image displayed. Having bought these earring previously, they are not as high quality as before. It’s disappointing, as earrings cannot be returned. If I’d have been shown them, I’d have changed my mind; so likely a chosen approach.

Reply from silverado.co.uk
I ordered it online it was very easy to…
I ordered it online it was very easy to use and the next day I collect my order .
So simple and fast and the staff was really friendly..
Brilliant service
Amazing service, ordered a gift online, the shop emailed me and asked if I wanted a personalised message to be added, arrived the following day beautifully packaged.
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