Silver Cross Reviews 

Ordered a travel system the dune the pushchair is so difficult to fold down cannot adjust the back rest when baby is in it and its absolutely awful to push cant even handle a crack in the pavement. Sent in photos and videos of everything mentioned they sent packaging to send it back they had it for 6 days no replacement so couldn't go anywhere with the baby .heard absolutely nothing no updates it arrived back this morning exactly as we sent it no explanation or anything. Oh and they deleted our honest review off their website

I love silver cross i had a little issue with my changing bag for my pram and it was sorted and dealt with straight away. I ended up swapping to another bag an paying the difference an even that was so helpful they sent me the payment links an it was done would definitely recommend, ive used silver cross before for my boys an loved them from travel systems to buggys you cant go wrong

Easy to order and quick delivery - products feel well built.

Excellent service from ordering to a really speedy delivery

Overall, the shopping experience was really good. The website is informative and is easy to navigate.

The Glide Plus 360 is absolutely amazing. Love the color, clicks right in and baby is super comfortable.
Website lacks a few information points I think you should add.
1) it will actually click onto a Cybex Priam frame
2) it will fit into a 2021 Porsche Taycan backseat (not listed on your overview currently)

International shipping? Add that. I had to go through hoops to get it. That’s how much I wanted it.

Such a lovely highchair.
Really easy to change the chair angles and same with foot rest.
I think it looks quite luxurious too and easy to clean.
Love it!

A few months ago I ordered a pushchair through the website. They were offering 10% welcome email. I have signed for the marketing but the welcome email never came so decided to order without the 10%. The next they the email came so I gave them a call to see if I can get at least credit for the 10%. I was surprised when the offered to apply the 10% to my order and fully refunded me the money( also the pushcair was already reduced so I wouldn't be able to apply the discount myself anyway) . The lady on the phone was super nice and this was a huge help for a family trying to save money when you have your first child. I would highly recommend them as their customer service is amazing.

When I e mailed after two weeks it came a few days later and my son and his partner are in love with this pram , its stunning 😍 💙

Very quick delivery
Lovely pram
Great quality

Quick easy and amazing value for money my toddler loves his new wheels

Absolute amazing service from silver cross quick dispatch & delivery . But wow wow wo the cove in maple is stunning such beautiful colour so so light even with my 2 year old in seat unit . Baby’s so lost in it such spacious cot hods amazing sizing and such gud air flow threw out and flips down for sunny days. Highly recommend the cove and silver cross

Brilliant service and fast delivery. Responded to email enquiry promptly. Great quality of travel system and set up guid.

Great service Shame about the discount it said get 10% off then once you get through to the check out you couldn’t have it as it then said you had to spend over £150 never said that at the beginning or I would have got it from the shop I normally go to I think that is false advertising

We obtained a pre-used Silver Cross car seat from a friend for a newly born grandson.

It was well constructed and worked fine until the grandson outgrew it.

As it had been well used it was not really suitable to sell or hand on but landfill did not seem appropriate.

Fortunately Silver Cross operate a recycling scheme. They will pick up a car seat using a carrier (in our case DPD). They then strip it down and recycle the component parts as appropriate.

All very efficient and much better than landfill.

It's perfect for flight as well as short trips around our town. My little one loves it!

Fast and efficient

Love my pram but customer services have been absolutely painful to deal with. Had the incorrect item sent to me twice. Sent the pram for servicing due to one problem and was returned with two parts broken. Would not use Silver Cross again.

It’s great , good condition. I m glad I bought it

Excellent customer service