Don't take food allergies seriously
I let reservations know that I required a vegetarian meal that was gluten free weeks ago for the Branson Belle Showboat, and serving management first claimed that I had not told anyone about the accommodations I needed, then claimed the box office there was at fault, and they continued to screw up in a major fashion. All I got was string beans and an undercooked baked potato to eat for the main course, and I didn't get to eat until everyone else was well finished eating, because someone in the kitchen put steak on my plate, regardless, and they had to remake everything (I'm allergic to meat products due to AGS, and I have Celiacs Disease). My husband and I didn't get to eat untill it was show time. Eating so quickly at the end of the dinner cruise, of course, had us running to use the facilities before we left, and I was rushed out of the women's restroom by a man who said I must vacate the bathroom. My husband and I are both handicapped, had to wait on lines to use the restroom, elevator, etc, and we were then rushed off the ship after paying top dollar for captain's table tickets ($95 a ticket), where I certainly didn't get a captain's level meal or treatment. Having a man come into the women's room to rush me out was just icing on the cake of poor customer service! 9/14/2023 Noon Showboat Trip.
September 14, 2023
Unprompted review