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Company details

  1. Telecommunications Service Provider

About SIM USA

Written by the company

Préparez-vous avant votre voyage. Achetez une carte SIM prépayée ou eSIM pour les États-Unis, le Canada et le Mexique. Appels et SMS illimités. Données Internet de 1 Go à illimité jusqu'à la vitesse 5G. Vous pouvez choisir entre le réseau T-Mobile ou AT&T. Notre site internet et processus d'activation sont disponibles en français, anglais et allemand.

Service client


  • E-mail
  • WhatsApp
  • Chat en ligne

  • Siège social


    6 rue d'Armaille
    75017 Paris
    France

    Légal


    SIM USA est édité par la société SIMGO.

    Contact info

    3.0

    Average

    TrustScore 3 out of 5

    8 reviews

    5-star
    4-star
    3-star
    2-star
    1-star

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    Rated 1 out of 5 stars

    DO NOT buy this

    DO NOT buy this if you travel more than one week because your e-sim will be out of service weekly, because the e-sim will be reattributed to somebody else. It takes few hours for you to give you another number and they do not even explain you what happens, I figured out going to AT&T.

    March 16, 2023
    Unprompted review
    SIM USA logo

    Reply from SIM USA

    Thank you for your review. We apologize for this bad experience and inconvenience caused. This do not reflect the quality of service we offer. Upon checking your line had exceptional issues. We were able to compensate your order with additional free days and continued to fix your issue thru WhatsApp. We thank you for your understanding. Team, SIM USA.

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    Rated 1 out of 5 stars

    I bought it for a trip to USA

    I bought it for a trip to USA. I tried to activate before my trip. Received an email "Unfortunately your sim card can't be activated due to technical issues.
    We apologize for this situation, there is no solution." Now its too late to buy another sim and I have no service for my trip.

    September 15, 2021
    Unprompted review
    SIM USA logo

    Reply from SIM USA

    Thank you for your review. We apologize for the issue you encountered. Your sim card has been purchased outside of our website. You need to contact your seller thru the marketplace you purchased the sim card on for any further requests. Team. SIM USA

    Show reviews in all languages. (8 reviews)

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