Since receiving the ESim I have been getting countless spam calls every day. I have blocked over 50 calls wince getting the Sim. When in Japan the calls would come through all night. I contacted suppo... See more
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See what reviewers are saying
Everything worked as expected apart from not being able to see the amount of data used in the sim local app which made managing data usage impossible. Also, as soon as the plan was activated, I starte... See more
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Worked fantastically in Australia. I had a problem, as my nephew had set my phone up wrongly, but a WhatsApp chat got it sorted. They responded immediately, were friendly and very patient with a 78... See more
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Incredibly easy to purchase and setup, with clear usage terms and conditions. I had an issue where one of my two Sims stopped working when overseas. Support was RAPID. Everything was fixed and... See more
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Company details
- Telecommunications Service Provider
- Cell Phone Store
- Internet Service Provider
- Phone and Internet Service
- Travel Aggregator
About Sim Local
Written by the company
Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.
We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.
With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.
We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.
Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.
Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.
What is an eSIM?
An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.
Why Choose a Sim Local eSIM?
- Access to the best local mobile networks with great value data packages
- Some plans include calls and texts too
- Trusted local MNOs and MVNOs for stronger coverage and faster speeds
- More reliable than global resellers
How does Sim Local work?
- Download the Sim Local app (or visit our website).
- Choose your destination and purchase an eSIM plan.
- Install your eSIM digitally on your device.
- Land, switch it on, and connect instantly.
Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.
Sim Local Features
- Access to more local eSIM plans than any other provider
- Fast eSIM activation in under 5 minutes
- Stronger coverage and faster speeds with trusted networks
- Plans include hotspot capability
- Expert customer service via WhatsApp
- Transparent pricing with no roaming fees
- Store presence in major international airports
Sim Local eSIM FAQs
What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.
How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.
Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.
Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide:
compatible handsets
Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.
Popular eSIM Destinations
- United States
- United Kingdom
- Europe Regional Plans
- Spain
- France
- Australia
- Japan
- Turkey
- Canada
- Thailand
- UAE
Learn More
🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions
Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!
Contact info
Sim Local Head Office 7th Floor, RSA House, Dundrum, D16 FC92, Dublin, Ireland
- WhatsApp: +1 (555) 700‑4252
- customerqueries@simlocal.com
- simlocal.com
Breach of guidelines
Perfect operation
Perfect operation. Everything is well explained, and no network problems during the trip.
February 28, 2026
Reply from Sim Local
Hello,
We're happy to hear that everything worked perfectly for you! We appreciate your positive feedback regarding the clear explanations and reliable network during your trip. Thanks!
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No internet at all
First time trying an e-SIM, was very excited but most unfortunately I got no internet at all, despite following all steps for set up and for troubleshooting connection problems. Such a waste of my money. Ended up buying an actual SIM in the country where I was staying.
March 2, 2026
Reply from Sim Local
Hello Claudia,
We’re sorry to hear that you experienced difficulties with the eSIM and were unable to connect to the internet. We understand how frustrating this can be, especially while travelling.
Thank you for bringing this to our attention — we truly appreciate your feedback and will investigate what may have happened.
We have also sent you an email to better understand the issue and see why the service was not working. Please feel free to reply there, and we’ll be happy to assist you further.
All good + working well
March 11, 2026
Reply from Sim Local
Hello Maureen Conway,
We appreciate you taking the time to share your positive experience. We are happy to hear that everything is working well for you.
I had horrendous problems getting connection…
I had horrendous getting connection after setting up the e sim. Whe staff that helped me were very good. I had a 21 day holiday planned for the Caribbean, 3 days in San Juan, 7 day cruise, 5 days on Antigua & 5 days on Barbados. The sim didn’t work in SanJuan, St Thomas, USVI, I worked on part of San Marten, didn’t work in Dominica and it worked in Barbados. I had to cut my holidays short due to a family bereavement and had to leave at the end of the cruise. All in all the eSim was very disappointing. The timeline was the 5 March to the 14 March 2026
Regards
Anthony O Mahony.
March 5, 2026
Reply from Sim Local
Hello Anthony,
Thank you for taking the time to share your experience, and first of all, we’re very sorry to hear about your loss — our sincere condolences to you and your family.
We’re also sorry to hear about the difficulties you faced with the connection during your trip. We understand how important it is to have reliable service while travelling, and we regret that this was not your experience.
Coverage in the Caribbean can vary between islands, as each location may connect to different partner networks, and service may not always be consistent across all destinations — especially during cruises or in certain areas.
We would really like to look into this further for you. We have sent you an email requesting some additional details so we can review what happened during your trip and see how we can assist you further.
We truly appreciate your feedback, and we’re here to help.
Reply from Sim Local
Hello Corey,
We're happy to hear that you had a good experience and appreciate your positive feedback. Thank you for taking the time to share.
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Reply from Sim Local
Hello,
Thank you for your feedback! We’re very pleased to hear that you found our service to be good. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Reply from Sim Local
Hello,
Thank you for your feedback! We’re delighted to hear that your experience was great. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your thoughts.
older generation beware
For the older generation it is not as easy as it makes out it would. Plus reception in Seinreap Cambodia is terrible.
March 3, 2026
Reply from Sim Local
Hello there
Thank you for your feedback.
We understand that the setup process may not always be as straightforward, especially for those less familiar with the technology, and we truly appreciate you highlighting this. We’re also sorry to hear about the reception issues you experienced in Siem Reap.
We have sent you an email to better understand your situation and see if there’s anything we can do to help improve the connection. Please feel free to reply, and we’ll be happy to assist further.
Extremely easy
March 17, 2026
Reply from Sim Local
Hello,
Thank you for your feedback! We’re delighted to hear that your experience was extremely easy. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your thoughts.
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Very easy to understand and install
Very easy to understand and install. Good coverage in India. Absolutely no issues with it
February 28, 2026
Reply from Sim Local
Hello there,
We're happy to hear that the installation was easy and the coverage in India is working well for you. We appreciate you taking the time to share your positive experience!
Stuck in Thailand
BANGKOK was a beautiful place to be stuck. Sim card made ir easier to get about. The set up was straight forward to set up.
March 3, 2026
Reply from Sim Local
Hello Alex,
We're happy to hear that our SIM card helped you navigate Bangkok with ease. It's great to know the setup was straightforward for you. Thank you for your positive feedback!
Bad mobile network
February 27, 2026
Reply from Sim Local
Hello Thomas
Thank you for your feedback. We’re sorry to hear that you experienced issues with the mobile network.
We have sent you an email requesting a bit more information so we can understand what happened and investigate why the service was not working as expected. Please feel free to reply to us there, and we’ll be happy to assist you further.
Reply from Sim Local
Hello Jamie,
We're happy that our services were easy to use and reasonably priced. We appreciate your recommendation and positive feedback!
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Reply from Sim Local
Hello,
Thank you very much for your kind feedback. We’re delighted to hear that you experienced good customer service and a warm reception. Providing friendly and helpful support to our customers is very important to us, and your comments truly mean a lot.
We look forward to assisting you again in the future! 😊
Reply from Sim Local
Hello,
We're happy that everything went smoothly, and you found a good plan. Thank you for your positive feedback; we appreciate it very much.
Easy Peasy
Very easy process from purchase to eSIM setup. Couldn’t have been simpler. 5G access in Madeira even at elevations above 1000m. Extremely satisfied would purchase access again!
February 27, 2026
Reply from Sim Local
Hello Johnny,
We're happy to hear that the eSIM setup was easy and that you had 5G access in Madeira! We appreciate your positive feedback and are glad you were extremely satisfied with your purchase. Thank you!
Reply from Sim Local
Hi there,
Thank you for taking the time to leave a review. I’m really sorry to hear that the eSIM did not work for you, that’s certainly not the experience we want our customers to have.
Unfortunately, we were unable to find a support request linked to your order, so we weren’t aware that you were experiencing this issue at the time. Our support team is available 24/7, and in many cases we’re able to resolve connection issues quickly with a few small adjustments to the device settings.
We’ve now reached out to you directly via email so we can better understand what happened and assist you further. Please feel free to get back to us at your convenience, we would really appreciate the opportunity to help resolve this for you.
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Fine for a data only plan
Fine for a data only plan, but the voice service did not work for local calling at all. I did start to get spam calls in the middle of the night from France though. I’m going to explore other options next time.
February 27, 2026
Reply from Sim Local
Hi Jeff,
Thank you for taking the time to share your feedback. I’m really sorry to hear that you experienced difficulties with the voice service while using the eSIM.
The plan you purchased primarily provides data service, and while it does include a small allowance for calls and SMS, calls generally need to be dialled using the country code of the number you’re trying to reach.
We’re also sorry to hear about the unwanted calls you mentioned, though this is not a common experience.
We didn’t receive a support request regarding this during your trip, so we weren’t aware that you were experiencing issues at the time. Our team is available 24/7, and in many cases we’re able to quickly resolve issues like this with a few small adjustments.
We’ve now reached out to you directly so we can better understand what happened and assist further. Please feel free to get back to us at your convenience , we’d really appreciate the opportunity to review this with you.
Reply from Sim Local
Hello Christian,
We're happy to hear that you had a seamless experience with our eSIM in Macedonia! Thank you for sharing your positive feedback about the service and pricing.
Reply from Sim Local
Hello Linda Lynch,
We're happy to hear that the installation was easy and that you experienced great coverage during your trip. Thank you for your positive feedback!
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