Simon Archer Ltd Reviews 244

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the team's ability to complete jobs with minimal disruption and to a very high standard. Many appreciate the staff's politeness, friendliness, and expertise, noting their helpfulness in solving problems and providing advice. Reviewers frequently mention the company's reliability, promptness, and excellent communication, often arriving as scheduled and providing timely solutions. However, some people mentioned that the company does not work on weekends, which could be a minor inconvenience for some customers.

What people talk about most

Service

People report positive experiences with service, consistently praising the company for its efficiency,... See more

Staff

Customers consistently note positive experiences with staff, describing them as polite, friendly, honest,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had my heating converted from oil to gas and a new cooker fitted. I could not have had a better company to do the job. They were excellent. From start to finish the job was completed w... See more

Company replied

Rated 5 out of 5 stars

I use Simon Archer's company every year. They remind me when my boiler service is due and arrive at the time slot allotted. Keeps in touch by email prior to arrival. Very professional, tidy and affa... See more

Company replied

Rated 5 out of 5 stars

Chris the engineer arrived in the pre advised time window and completed the job of Boiler Service. I had emailed Simon about a problem with the kitchen sink and Chris kindly gave some free advi... See more

Company replied

Rated 5 out of 5 stars

Bathroom works and Hive Thermostat Simon Archer and his team are a very professional company. I have no hesitation in giving 5 stars for the jobs completed today and in the past. Chris arrived... See more

Company replied


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

A first class plumbing and heating service from your local experts. Whatever your plumbing or heating requirement, if you want a prompt and reliable service from a local company with experienced Gas Safe registered engineers, look no further than Simon Archer Ltd. From boiler servicing to a new central heating system or a leaky tap to a complete bathroom installation, we offer the complete range of domestic plumbing and heating services. • Boiler Installations • Full Heating Installations • Boiler Servicing & Repairs • General Plumbing • Bathroom Installations • Landlord Certificates • Gas Safe Registered • Intergas Platinum Installer We DON'T offer Emergency out of hours call-outs but will always do our best to resolve anyone on our client base asap. we DON'T do any underground drainage work or blockages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

conversion from oil to gas heating.

I recently had my heating converted from oil to gas and a new cooker fitted. I could not have had a better company to do the job. They were excellent.

From start to finish the job was completed with the minimum disruption. Chris and Jake were polite and friendly as was Simon who knew exactly what needed to be done. Everything left clean and tidy I am very happy indeed. Highly recommend if you need a professional trustworthy company, you wont find better.

April 12, 2026
Unprompted review
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Reply from Simon Archer Ltd

Wow Eileen we're blushing!! What lovely words for the works we carried out for you. let us know if you want to make any further alterations.

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Rated 5 out of 5 stars

Boiler service

Excellent company from booking service to arriving on time clean and efficient work.
Thankyou Simon Hipkin

June 5, 2026
Unprompted review
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Reply from Simon Archer Ltd

Thanks Simon, glad you liked our service

Rated 5 out of 5 stars

WATER RELIEF VALVE RE SITUATED.

Thank you Simon /Chris . Water shut off valve way under the bath most awkward if an emergency. An efficient and innotive solution. Thank you again Clyde Thomas.

May 22, 2026
Unprompted review
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Reply from Simon Archer Ltd

And thank you for the kind review Clyde

Rated 5 out of 5 stars

Once again excellent service

Once again, excellent service from Simon Archer Ltd. This company can always be relied upon to go the extra mile for their clients. Heating and hot water circulation problems were fixed smoothly and with minimal disruption. 100% recommend this business

April 27, 2026
Unprompted review
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Reply from Simon Archer Ltd

Thanks Andrew, shows how much a dirty system can stop performance, takes a while and cost a few quid to sort out but the difference is HOT RADS!!

Rated 5 out of 5 stars

Simon Archer is a fantastic company

Simon Archer is a fantastic company, would not use anyone else. Honest, reliable, very friendly, and very efficient, Chris put my boiler in, it was a very good cost. Any problems they are there , brilliant company, I have been with them for quite a few years but only recently had a new boiler fitted, it's fantastic

April 16, 2026
Unprompted review
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Reply from Simon Archer Ltd

Thanks for the glowing review, we aim to please

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Rated 5 out of 5 stars

Simon Archer have been servicing our…

Simon Archer have been servicing our boiler for a few years now. They provide an efficient service, they remind us when the service is due which is invaluable, they have kept our boiler going and it is reassuring that if we have any problems we can call on them.

April 8, 2026
Unprompted review
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Reply from Simon Archer Ltd

Thanks Dionne, we can't always react to help in emergencies or problems out of hours but we'll always get to you asap if needed.

Rated 5 out of 5 stars

New boiler fitted.

New boiler fitted.
Felt very confident using company.
Everything well explained prior to fitting, boiler installation was quick and efficient, boiler use was well explained.
Very pleased.

March 31, 2026
Unprompted review
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Reply from Simon Archer Ltd

Glad you're happy, the old one had done really well but it was definitely time for an upgrade

Rated 5 out of 5 stars

Really pleased, great job.

Simon and the team done a great job. Explained everything really well, and their workmanship looks great,really happy with our new boiler, works great.

March 16, 2026
Unprompted review
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Reply from Simon Archer Ltd

cheers Stephen our pleasure, am working on getting a cost back over to you on the other bits soon

Rated 5 out of 5 stars

Professional, friendly and timely.

I use Simon Archer's company every year. They remind me when my boiler service is due and arrive at the time slot allotted. Keeps in touch by email prior to arrival. Very professional, tidy and affable, carrying out the job as requested to a very high standard. Will keep using for as long as I can. Highly recommended and worthy of a five star rating.

March 23, 2026
Unprompted review
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Reply from Simon Archer Ltd

We do try to do 'exactly what we say' and keep you informed along the way

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Rated 5 out of 5 stars

Problem with Bathroom Tap

Chris came this afternoon to fix our bathroom tap, but it needed replacing. Job done. Highly Recommended.

March 16, 2026
Unprompted review
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Reply from Simon Archer Ltd

Thanks again for a kind review Kelvin

Rated 5 out of 5 stars

Excellent job done

Excellent job done! Fixed the issue without the expense of a replacement part and repeat visit.The Site was left clean and tidy and the charges were reasonable. I would thoroughly recommend.

February 26, 2026
Unprompted review
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Reply from Simon Archer Ltd

Cheers David, the enclosed cisterns can be tricky access wise but hopefully we've sorted it.

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Rated 5 out of 5 stars

Came out within a few hours

Came out within a few hours, speedy service and issue resolved. Thank you.

February 25, 2026
Unprompted review
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Reply from Simon Archer Ltd

Thankyou Clare, it's NOT a complete fix but it'll keep you going, you know where we are if you need us.

Rated 5 out of 5 stars

Had my first boiler service today

Had my boiler serviced today, arrived as scheduled, full service efficiently carried out. This is the first time I have used Simon Archer, based on the work carried out I expect to continue with Simon Archer from now on. Thanks.

February 16, 2026
Unprompted review
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Reply from Simon Archer Ltd

Cheers Pete, as you get used to how our systems work it should be straightforward, you'll get a reminder through in about a years time.

Rated 5 out of 5 stars

First class service as always

Simon Archer have been our go to plumbing and heating engineers for close to 20 years. On this occasion we had a boiler fault and as always the service was first class. They accurately identified the fault and replaced the faulty part quickly and efficiently. Thank you Simon and Chris.

January 30, 2026
Unprompted review
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Reply from Simon Archer Ltd

Glad we could help out, cheers for the kind words

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, had an issue with our boiler and we were without heating over the weekend. We were fitted in straight away and our heating was on again the same morning we contacted. Excellent work from the team, would highly recommend to anyone, very professional and reliable company.

February 2, 2026
Unprompted review
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Reply from Simon Archer Ltd

Glad we could find space and get you back up and running

Rated 5 out of 5 stars

Always Impressed with the service - trusted local company.

Chris the engineer arrived in the pre advised time window and completed the job of Boiler Service.

I had emailed Simon about a problem with the kitchen sink and Chris kindly gave some free advice on how I can rectify this myself. This is a great quality in a trusted local company.

I wouldn't use anyone else!

Highly recommended.

January 19, 2026
Unprompted review
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Reply from Simon Archer Ltd

You might not be saying that if the sink trick don't work lol, if you need us just drop an email over

Rated 5 out of 5 stars

Simon and his team fixed our water…

Simon and his team fixed our water heater issues. The service and communication was first class. Thank you

January 16, 2026
Unprompted review
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Reply from Simon Archer Ltd

Andrew, glad we could help. It's not always easy turning up at a job where other engineers have been and not returned.

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