SimpleDeal.nl Reviews 866

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I was pleasantly surprised by this website. I bought a cat tower and it arrived fast! The materials are durable and very sturdy. My cat is in heaven and I'm extremely happy about the price/quality... See more

Rated 1 out of 5 stars

I made an order but haven't received confirmation, it's been paid for...I've sent emails wit showing payment. No one getting back to me...I'd never purchase from them again after the worst online pu... See more

Rated 4 out of 5 stars

I am very satisfied with the makeup table that I bought from the company. I wanted a good quality makeup table for myself with affordable price. And here I got. Their service was good. I was given 2... See more

Rated 5 out of 5 stars

They went above and beyond to help when the order hit a hiccup. This means I have now bookmarked this site and will be willing to purchase more goods from them. Good customer service has a value.

Company details

  1. Furniture Store
  2. Furniture Wholesaler
  3. Office Equipment Supplier
  4. Office Furniture Store

Written by the company

SimpleDeal.nl richt zich voornamelijk op kwalitatief goede woonaccessoires en meubels voor een betaalbare prijs.


Contact info

3.9

Great

TrustScore 4 out of 5

866 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Ordered 1 month ago

Ordered 1 month ago, freight company failed to deliver my items.
Simple deals saying it’s been delivered. I don’t have my products and I don’t have a refund.
So many consumers laws being broken.
Pathetic service and 3rd rate .
100% do not recommend.

November 2, 2024
Unprompted review
SimpleDeal.nl logo

Reply from SimpleDeal.nl

Your name and order was not found, even under your name, please contact customer service,

Rated 1 out of 5 stars

Horrible quality and disgusting customer service

If I could give zero stars I would! I bought a dining table and 6 chairs at the end of Feb this year and what I received is terrible! I get this is a cheaper way to buy furniture but there is cheap and there is just unacceptable quality! When I received the table the box was all damaged took it out and the leg has a split in the timber and chips out of the legs. I emailed them telling them but said I would keep it as I did not want the hassle of returning it. After thinking about it some more I changed my mind and sent another email saying I wanted a refund because why should I be stuck with something I'm not happy with and is damaged. I've sent 4 emails now and have not gotten one reply!! Despicable disgusting customer service! The description of the table and chairs is completely false it says solid timber for table and does not tell you it's in two pieces.. And says sturdy metal frame for chairs. Couldn't be further from the truth. The table is not only damaged but is that light it moves across the floor when you touch it. And I have one good chair out of 6, none of the legs sit on the ground they all wobble, and the backing is completely loose! And so uncomfortable barely any cushion in them at all. Absolutely disgusted they just ignore there customers. I will not buy from here again!!

February 22, 2024
Unprompted review
SimpleDeal.nl logo

Reply from SimpleDeal.nl

DEAR, We have helped you nicely, we have sent several emails to each other, we have not ignored you at all. We want to help you with new legs. You did not agree. and you haven't responded again

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Rated 1 out of 5 stars

30 wasn't there but 40

30 wasn't there but 40. Wastage of money. I am throwing it away

September 28, 2023
SimpleDeal.nl logo

Reply from SimpleDeal.nl

Sorry, we don't get you. What do you mean exactly? How can we help you?

Rated 4 out of 5 stars

Everything was perfect and clear as seen in the picture

I am very satisfied with the makeup table that I bought from the company. I wanted a good quality makeup table for myself with affordable price. And here I got. Their service was good. I was given 2-3 days to get my product and surely, within 2 days I received it.

The only reason I didn't give 5 stars is because I got 2 of the 14 screw bolt instead of 1 14screwbolt and 1 15screwbolt. So I to buy the 15 screwbolt myself

August 1, 2023
Rated 1 out of 5 stars

I made an order but haven't received…

I made an order but haven't received confirmation, it's been paid for...I've sent emails wit showing payment.
No one getting back to me...I'd never purchase from them again after the worst online purchase experience.

July 29, 2023
Unprompted review
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Rated 5 out of 5 stars

I was pleasantly surprised by this…

I was pleasantly surprised by this website. I bought a cat tower and it arrived fast! The materials are durable and very sturdy.

My cat is in heaven and I'm extremely happy about the price/quality. Definitly recommend!

June 4, 2023
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