Well...it's been 10 days since my order, and I have no idea where it is. Can anyone provide ANY update or tracking number?? Looks like I'll be ordering elsewhere in the future...
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Review summary
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Well when I see something cute or price or quality irs SOLD OUT. No notifications to let people know when back in stock. No way to contact simple pleasures. I did not receive money back on something t... See more
Very slow shipping and poor communication but product was received as described.
I used to go through them all the time, I placed an order two weeks ago and never got a shipping notification. And after reading comments on their socials and on here I don't believe I'll be receiving... See more
Company details
Information provided by various external sources
We believe people should have fun. That shopping online should be simple and easy. And when you're making private purchases it's kept a secret all the way to your front door. This is our Simpli Pleasures Promise!
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2.9
Average
8K reviews
Hasn’t replied to negative reviews
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If I could i would give you zero stars…
If I could i would give you zero stars i have yet to get a email that shows i ordered instead al i got was it saying I didn't purchase the two items but yet it took my money and everytime i try to call al i get is a automated message that basically tells me that yall are closed and to leave a name or number either give me what I ordered or give me my money tf back
June 19, 2023
Unprompted review
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Have not recieved my order
Have not recieved my order, can you check. On it for me? It’s not letting me log into the website.and I cannot find the email where I ordered just an email on how you all have done!!
June 1, 2023
Reply from Simpli Pleasures
Thank you for taking the time to share your concerns with us.
Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward.
Upon checking, I was able to see that we have already sent you a direct message and you have been assisted by one of my colleagues.
Please let us know if you need further assistance.
Simpli Customer Care
Reply from Simpli Pleasures
Thank you for taking the time to share your concerns with us.
Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward.
Upon checking, I was able to see that you have been assisted by one of my colleagues.
Please let us know if you need further assistance.
Simpli Customer Care
Great products easy website for ordering
May 31, 2023
Reply from Simpli Pleasures
Your wonderful review is always valued and thanks for taking the time to spread your wonderful experience with the community!
Simpli Customer Care
I forgot to apply a discount code on a…
I forgot to apply a discount code on a recent order and Rea at customer service not only took care of it. She also offered me a gift card instead of the discount that was more than the discount would have been.
Great job Rea!!
May 31, 2023
Reply from Simpli Pleasures
Thank you for the wonderful feedback.
We take great pride in building the best relationships with all our customers. It's wonderful to know our efforts are paying off.
We hope we can be of service again in the future.🙂
Simpli Customer Care
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Reply from Simpli Pleasures
I am glad to hear that you had a positive experience shopping with us! :)
We look forward to serving you again soon.
Simpli Customer Care
Reply from Simpli Pleasures
We really appreciate you taking the time to share your experience. We're so glad to know you're a happy customer.
Simpli Customer Care
Great Work !
I was unable to return my items, but Arianne was able to assure me I could get a credit for items online which was great cuz I ordered items I wanted instead.
Just a shame that you can't take some items back when they haven't been used, a taped box never hurt anyone (:
April 6, 2023
Reply from Simpli Pleasures
Thank you for rating us so highly.
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and shop with us soon.
Simpli Customer Care
Reply from Simpli Pleasures
Your feedback is valuable to us and we would like to thank you for letting us know about the service you have received from Simpli Pleasures!
Simpli Customer Care
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Reply from Simpli Pleasures
We're happy that you're happy, and we're looking forward to serving you again.
Simpli Customer Care
Reply from Simpli Pleasures
Thank you for leaving us a wonderful review.
Hearing that you had the best experience is the best thing we could hope for! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you.
Please come back and shop with us soon.
Simpli Customer Care
I never received notification that it…
I never received notification that it was shipped and it’s been almost two weeks and I haven’t received my order.
March 26, 2023
Started out on phone gave product…
Started out on phone gave product number and individual could not find product, I was requested to give name of product, then took individual a good while before she could find item. I had to keep repeating number at least 3 to 4 times, and when the info was repeated back to me the information was still incorrect. When moved to 2nd item same issue occurred. We were disconnected and I called back 15 minutes later, same person I spoke with and Finally was able to place order. Never have had this problem before. Thank you for your attention.
April 3, 2023
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Just want a refund, terrible company
I just want my money back bought for a bridal shower going on the second month and never received order. I just want my money back!
April 4, 2023
Easy to use beginning index to find…
Easy to use beginning index to find items of interest and graphics, pics, specs and reviews help fill in the gaps...
April 3, 2023
I placed my order a week ago and your…
I placed my order a week ago and your delivery service informs me that I can expect delivery by mid-week (in several more days). So, sorry -- because of the delay I cannot give you feed-back on your product, although the shipping through UPS was lackluster.
March 29, 2023
Website was very easy to navigate
Website was very easy to navigate, ordering was very simple, and products were very easy to find.
April 1, 2023
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Can't wait for my new choice to arrive try them out
It was very easy to order my favorite toy or toys
March 29, 2023
Delivered on time as promised
Delivered on time as promised, very easy to work with. Great company 👍
March 27, 2023
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